Experience

Central Foundation Girls' School

• United Kingdom
• Primary and Secondary Education
• 1 - 100 Employee

• IT Manager

  • Jul 2023 - Present

• Senior Network Engineer

  • Sep 2021 - Present

  - Microsoft Office 365 Administration including all services- Microsoft Azure Administration- PowerShell- Google Gsuite Administration including all services- Windows Server 2008/12 & 16 (AD, DNS, DHCP)- Group Policy- HP & Cisco Networking - Microsoft System Center Configuration Manager 2012 (SCCM 2012/2016) package and applications deployment. - Print Server management 2012/16- Papercut software - Windows OS (Installation, Configuration and Troubleshooting)- Cisco Meraki administration- WDS & MDT - Hyper-V & VMware- Sophos Central, Intercept X‎ Advanced administration- Support desk management - Procurement- Asset management - Hardware management and maintenance Show less



Central Foundation Girls’ School

• IT Technician

  • Jul 2018 - Sep 2021



Gadcet

• United Kingdom
• Retail
• 1 - 100 Employee

• Junior Technician

  • Aug 2015 - Jul 2018

  • First port of call regarding IT issues • Helping colleagues with day-to-day IT issues such as logging in on EPOS system • Maintaining the EPOS software • Creating log-in details for users • Handling issues with the network • Helping with IT related issues – such as issues with USB drives, printer etc. • Producing manuals for software packages • Troubleshooting and problem solving IT related issues • Setting up software packages on new hardware • Carrying out repairs on laptops such as LCD replacements, hard drive replacement and software installations • Troubleshooting Microsoft Office applications such as Outlook, Word etc. • Troubleshooting issues with digital displays • Set up and guide customers on mobile devices i.e. laptops and mobile phones • Troubleshooting and resolving issues with mobile devices both Android and IOS • Daily proactive checks on IT equipment Show less