Experience

TSI World Ltd.

• United Kingdom
• IT Services and IT Consulting
• 1 - 100 Employee

• Senior System Engineer

  • Jan 2020 - Present

• System Engineer

  • May 2019 - Jan 2020



Softage mobile and Computer

• Desktop Support Engineer

  • Dec 2015 - Feb 2018

  • Troubleshoot computer system• Install and upgrade software packages (Windows 7/10, Microsoft Office)• System upgrades (RAM, HDD, SSD, network Card)• Set up hardware and install and configure software and drivers• Maintain and repair technological equipment (e.g. Displays, LCD, trackpad) or peripheral devices• Printer Services (HP, Dell, Samsung) (Fault Diagnosis and maintenance)• Manage security options and software in computers and networks to maintain privacy and protection from attacks• Excellent communicator and customer service skills



McDonald's

• Shift Manager

  • Oct 2008 - Oct 2012

  • Customer Service• Managing Food Production & Quality• Leadership Skills for Managers• Human Resources Practice for Shift Managers• Cash Audits, Food Safety Audits, Health & Safety Audits• Inventory Control• Projection Sheets for Daily, weekly & Monthly Sales.



Pakistan Tobacco Company Ltd

• Desktop Support Technician

  • Jul 2007 - Jun 2008

  • Installs hardware, software and connections.• Performs maintenance of hardware, software and network systems.• Troubleshoots and resolves computer related problems.• Diagnose and resolve difficult problems in the areas of hardware, applications, and operating systems.• Actively involved in all new IT projects and special assignments.