Experience

Hikvision USA

• United States
• Security and Investigations
• 100 - 200 Employee

• Product Manager

  • Jun 2023 - Present



DIGITALSYSTEM TECHNOLOGY INC

• United States
• IT Services and IT Consulting
• 1 - 100 Employee

• Project Manager

  • Oct 2022 - May 2023

  • Managed and delivered multiple low voltage, software and networking projects for international clients in Mexico, Canada, and China, with budgets ranging from $50,000 to $1000,000. • Coordinated cross-functional teams of up to 20 members, including developers, engineers, and designers, to ensure project goals were encountered, and project milestones were achieved. • Led development of a custom ERP solution for a retail company, including integration of inventory management, sales, and accounting systems, increased by 20% in operational efficiency. • Supervised installation of low voltage systems for an 8,500,000 square foot production warehouse, including installation of security cameras, access control, Wi-Fi, Ethernet, and IT server room. • Coordinated installation of fiber optic network, and WAN, including online behavior control, firewalls, 30+ remote desktops, and VPN, ensuring network performance met client expectations. Show less



Harvard T.H. Chan School of Public Health

• United States
• Higher Education
• 700 & Above Employee

• Information Technology Field Engineer

  • Jan 2022 - Jul 2022

  Utilized ServiceNow to managed 200+ incidents and coordinate with networking, server and repair teams. Include maintain hardware, network and classroom media issues. • Organized Virtual Desktop Infrastructure (VDI) onboarding process, designed a training schedule and led team to provide a smooth workflow transition for over 110 new VDI users. • Managed and led a loaner laptop project. Using SCCM and JAMF to locate 45 missing loaner laptops remotely, created a plan, and presented project progress weekly to general manager. • Aided Field IT support for "2022 Harvard Graduate Ceremony" and supervise event for 6 hours. • Created "Co-op Troubleshooting Guide" training guide for future co-op students and coached 2 new interns for 4 weeks. Show less



Guangdong Guanghua Sci-Tech Co Ltd

• 1 - 100 Employee

• Junior Product Manager

  • Jan 2021 - Dec 2021

  • Executed market analysis, including industry trends, market conditions, customer needs, competitor analysis, etc. Identify new market opportunities. • Planned product roadmap, finding product needs of target market customers, developing differentiated product strategies, and completing concept, demand, and planning definition of new product. • Cooperated with sales and R&D team, led zero-to-one process of new market target customer project, form documents required for launch planning of new product. • Collected and analyzed information on policies, market, customers, and upstream and downstream supply chains, and kept improving and optimizing products based on business development. Show less



Shanghai Lixin Ruisi Information Management CO LTD

• Shanghai, China

• Program Coordinator

  • Apr 2020 - Jan 2021

  • Directed WeChat mini program with engineers, including UI design, command testing, etc. • Adjusted project solutions dynamically to meet client's requirements after weekly meeting. • Scheduled meetings with client weekly and adjusted project solutions to meet client's requirements. • Collaborated with 5 software architecture engineers about product visions and implementation method of WeChat mini program and drew up timetable. • Prepared the WeChat Mini technology brochure for clients and go through with clients. Show less