Experience

FPT Software Malaysia

• Malaysia
• IT Services and IT Consulting
• 100 - 200 Employee

• Business Analyst at Petronas Digital (Client)

  • Mar 2022 - Present

  Team Lead for MMW S&E (Support & Enhancement) -Appointed as the team lead for MMW S&E. -Managed the project timeline and support business & technical team in the project enhancements. -Attend project meetings under the Material Management and involved in the MMW expansion (Appcentre, PCSB, automation testing). -Assist in issue tracking for team member and standby during the monthly engine run. Business Analyst -Responsible on the data gathering based on business user requirement and develop business requirements in user stories, detailed acceptance criteria, use cases, and process mapping. -Performed a review on the Business Requirement documents to ensure correct requirements are tabulated for the project enhancement. -Works with Solution Architect & Technical Team members to facilitate the planning and execution of user stories. Lead Functional Support -Appointed as the Lead Functional Support -Manage all tickets under MMW and act as the 2nd level support team by assisting in escalating the issues to the right party as well as engaged with the users for issue discussions and solutions. Focal person for monthly data refresh -Responsible for sending regular reminders to all data focal for the data extraction submissions. -Responsible for data massaging activity ensure complete data extracted are uploaded into the portal on monthly basis. Show less



PETRONAS Digital Sdn Bhd

• Malaysia
• Information Technology & Services
• 700 & Above Employee

• PROTÉGÉ-GEES

  • Apr 2021 - Mar 2022

  PROTÉGÉ-GEES at Human Capital Development, Group Human Resource Management(GHRM) -Performed assessment on Certification bodies to assess on the specialty, membership coverage and cost comparison -Tabulate information gathered for management reporting -Performed baseline assessment analysis for Learning Professional candidate based on the baseline assessment reports -Assist in creating the database records for Learning Professional candidate and potential candidate in PETRONAS Learning Center -Assist in managing the Learning Professional candidate training development schedule planning Show less



Pernec Corporation Berhad

• IT Services and IT Consulting
• 200 - 300 Employee

• Internship

  • Sep 2020 - Mar 2021

  -Performed an endpoint testing for Pernec Client users -Enrolled in the CYSECA product training and completed the session -Involved in the system patching and security update activities -Handling AWL (Application Whitelisting) process -Performed an Application Whitelisting (AWL) test script for agent testing -Performed a security check in VirusTotal via the Anaconda3 for whitelisting process -Managed Incident ticket for Pernec client -Performed an endpoint testing for Pernec Client users -Enrolled in the CYSECA product training and completed the session -Involved in the system patching and security update activities -Handling AWL (Application Whitelisting) process -Performed an Application Whitelisting (AWL) test script for agent testing -Performed a security check in VirusTotal via the Anaconda3 for whitelisting process -Managed Incident ticket for Pernec client



Samsung Electronics

• South Korea
• Computers and Electronics Manufacturing
• 700 & Above Employee

• Retail Sales Assistant

  • Jun 2018 - Aug 2018



Software Dynamics Sdn Bhd

• Petaling Jaya

• System Engineer

  • Feb 2017 - Jul 2017

  -Assist in REDHAT project -Conducting research for PTPTN -Handling company’s official website -Assist in REDHAT project -Conducting research for PTPTN -Handling company’s official website



FGV Holdings Berhad

• Malaysia
• Food and Beverage Manufacturing
• 700 & Above Employee

• practical trainiee

  • Nov 2016 - Jan 2017

  -Performed a data entry for Felda Global Venture (FGV) -Part of the system support and development team for FGV system -Performed a data entry for Felda Global Venture (FGV) -Part of the system support and development team for FGV system