Experience

NCS Global Technology Sdn Bhd

• Malaysia
• Outsourcing/Offshoring
• 100 - 200 Employee

• Customer Service Technical Support

  • Nov 2022 - Present



OTC Training Centre Sdn Bhd

• Malaysia
• Professional Training and Coaching
• 1 - 100 Employee

• Social Media Intern

  • Feb 2022 - Sep 2022

  • Handling and maintaining the website for the social media team • Curated content & edited promotional materials including posters & videos • Improving the quality and quantity of Search optimization (SEO) • Receive enquiry from customers on social media, update accordingly to the SOP, and documenting enquiry report • Coordinator for training that is provided by OTC • Provide support on the administrative function such as submitting proposals and quotations (P&Q) for customers, after training reports (ATR) & other documentation • Liaising with trainers & clients on training related matters



Politeknik Sultan Abdul Halim Muadzam Shah

• Malaysia

• Information Technology Intern

  • Jul 2019 - Sep 2019

  • Internship at Politeknik Sultan Abdul Halim Mu’adzam Shah from July 2019 until September 2019. • Design and develop a website for Polimas Alumni to store and update their latest information after graduation. • Handling PCs assembly, installation, testing, and troubleshooting. • Event coordinator for Polimas graduation ceremony. • Internship at Politeknik Sultan Abdul Halim Mu’adzam Shah from July 2019 until September 2019. • Design and develop a website for Polimas Alumni to store and update their latest information after graduation. • Handling PCs assembly, installation, testing, and troubleshooting. • Event coordinator for Polimas graduation ceremony.