Putera Aschruff Isckandar
Supply Chain & Operational Executive at RPG Commerce- Claim this Profile
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Bio
Amer Nader
How do i start about this guy? Okay Putera and I worked together on several projects, and I was lucky to call him my coworker. He consistently gave 100 percent effort to the team and played a significant role in ensuring that we completed assignments on time. He had excellent time management skills and had a knack for keeping everyone calm and productive during intense crunch periods. I miss his smile in the office! Any team would be lucky to have Putera and I couldn’t recommend him more for any business looking for new talent. Sincerely, Amer, his best ex co-worker.
Muhammad Haziq
Putera Aschruff is a man of focus and commited. He delivers every task given efficiently. In addition, he always confident when doing presentation. It is a genuine pleasure to be able in the same team with him.
Amer Nader
How do i start about this guy? Okay Putera and I worked together on several projects, and I was lucky to call him my coworker. He consistently gave 100 percent effort to the team and played a significant role in ensuring that we completed assignments on time. He had excellent time management skills and had a knack for keeping everyone calm and productive during intense crunch periods. I miss his smile in the office! Any team would be lucky to have Putera and I couldn’t recommend him more for any business looking for new talent. Sincerely, Amer, his best ex co-worker.
Muhammad Haziq
Putera Aschruff is a man of focus and commited. He delivers every task given efficiently. In addition, he always confident when doing presentation. It is a genuine pleasure to be able in the same team with him.
Amer Nader
How do i start about this guy? Okay Putera and I worked together on several projects, and I was lucky to call him my coworker. He consistently gave 100 percent effort to the team and played a significant role in ensuring that we completed assignments on time. He had excellent time management skills and had a knack for keeping everyone calm and productive during intense crunch periods. I miss his smile in the office! Any team would be lucky to have Putera and I couldn’t recommend him more for any business looking for new talent. Sincerely, Amer, his best ex co-worker.
Muhammad Haziq
Putera Aschruff is a man of focus and commited. He delivers every task given efficiently. In addition, he always confident when doing presentation. It is a genuine pleasure to be able in the same team with him.
Amer Nader
How do i start about this guy? Okay Putera and I worked together on several projects, and I was lucky to call him my coworker. He consistently gave 100 percent effort to the team and played a significant role in ensuring that we completed assignments on time. He had excellent time management skills and had a knack for keeping everyone calm and productive during intense crunch periods. I miss his smile in the office! Any team would be lucky to have Putera and I couldn’t recommend him more for any business looking for new talent. Sincerely, Amer, his best ex co-worker.
Muhammad Haziq
Putera Aschruff is a man of focus and commited. He delivers every task given efficiently. In addition, he always confident when doing presentation. It is a genuine pleasure to be able in the same team with him.
Credentials
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Certificate X-Cultural Global Collaboration Course 2018
X-Culture -
Microsoft Excel 2019 Advance Certification
HRD Corp - Human Resource Development Corporation
Experience
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RPG Commerce
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Malaysia
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Technology, Information and Internet
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1 - 100 Employee
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Supply Chain & Operational Executive
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May 2023 - Present
1) As part of my role, I will handle all brands and ensure efficient logistical operations. This includes overseeing the transportation and movement of goods, optimizing routes, and ensuring timely delivery from point A to point B.2) In order to streamline processes and make informed decisions, I will be the primary contact for freight management. This involves liaising with freight forwarders, obtaining competitive quotations, and negotiating cost-cutting measures to optimize our transportation expenses.3) Quality check procedures will be under my supervision to guarantee that all incoming shipments meet our high standards. I will ensure that the quality control (QC) process is efficient and effective, working closely with the relevant teams to address any issues that arise.4) In my capacity as the Person-in-Charge (PIC) for freight management, both locally and globally, I will take charge of initiating and coordinating delivery processes. This includes overseeing both sea and air freight operations, working closely with carriers to ensure smooth and efficient transportation of our products.5) I will be actively involved in monitoring the entire freight process, from origin to destination, to ensure optimal efficiency and timely delivery. This will involve closely coordinating with all stakeholders, including freight forwarders, customs authorities, and internal teams. Show less
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Customer Happiness & Operational Executive
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Sep 2022 - May 2023
1) Regional's Team Lead for 3 apparels & 1 home and living portfolios. 2) Conducted research, gathered information from multiple sources and presented results and reports bi-weekly/monthly. 3) Revamping and reviewing SOPs, reports, and other ideal information that will improve the operational efficiency for the brand's products and services. 4) Assign to be PIC for workforce management to ensure that we able to maintain operational efficiency based on the company salary budgets for agents. 5) Ad-hoc projects for example in which SOPs cross platform between different platform (Offline retail,Online, Shopee, Lazada & TikTok Shop). 6) Training and retraining Virtual Assistants (VAs) to maintain excellent levels of answering emails and customer's satisfactions and happiness towards the brand and the company.7) Liaising with third parties for operational related services (ReturnKey, AllSome Fulfilment,Snt Global, NinjaVan,ShopBack,DHL, Grab). Show less
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Maxis
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Malaysia
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Telecommunications
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700 & Above Employee
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Customer Service Representative
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Nov 2020 - Aug 2022
1) Manage approximately 150 customers a day in Live chats. 2) Cross support other department in different platform for example, WhatsApp that have approximately 120 customer a day per agent. 3) Follow up network case with the customer via call to rectify the issues. 1) Manage approximately 150 customers a day in Live chats. 2) Cross support other department in different platform for example, WhatsApp that have approximately 120 customer a day per agent. 3) Follow up network case with the customer via call to rectify the issues.
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Education
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2016 - 2019
Universiti Malaysia Perlis
Bachelor's degree, International Business -
2013 - 2015
Politeknik Sultan Salahuddin Abdul Aziz Shah
Diploma, International Business
Community
