Lead - Customer Success

• Jan 2023 - Present

• Save 100s of hours on Procurement • Contracts. Invoices. Spend. In one place • Use Data to Reduce Burn • Save 100s of hours on Procurement • Contracts. Invoices. Spend. In one place • Use Data to Reduce Burn

Customer Success Lead

• Oct 2021 - Jan 2023

6sense reinvents the way organizations create, manage, and convert pipeline to revenue. 6sense Revenue AI captures anonymous buying signals, targets the right accounts at the ideal time, and recommends the channels and messages to boost revenue performance. Removing guesswork, friction and wasted sales effort, 6sense empowers sales, marketing, and customer success teams to significantly improve pipeline quality, accelerate sales velocity, increase conversion rates, and grow revenue predictably. 6sense reinvents the way organizations create, manage, and convert pipeline to revenue. 6sense Revenue AI captures anonymous buying signals, targets the right accounts at the ideal time, and recommends the channels and messages to boost revenue performance. Removing guesswork, friction and wasted sales effort, 6sense empowers sales, marketing, and customer success teams to significantly improve pipeline quality, accelerate sales velocity, increase conversion rates, and grow revenue predictably.

Senior Manager - Customer Success

• Nov 2020 - Oct 2022

Senior Manager - Customer Success

• Jun 2020 - Oct 2020

Customer Success Account Manager

• May 2019 - Jun 2020

Key Account Manager

• Jan 2018 - Jan 2019

letzNav is a User Enablement platform which helps your users(of any Web Based Application) adopt the software more efficiently using change control, enhances some of the training, improves data quality and much more through precise step-by-step navigation. letzNav is a User Enablement platform which helps your users(of any Web Based Application) adopt the software more efficiently using change control, enhances some of the training, improves data quality and much more through precise step-by-step navigation.

Sales Support and Business Development

• Jul 2017 - Dec 2017

· Attracting New Business o Providing Guidance to LeadGen Team to enhance the quality of leads o Aiding conversion through end-to-end management : cold calling, networking, meeting potential clients and contract negotiations. o Arranging regular meetings with Sales team and potential/current clients o Monitoring customer accounts and coordinating for any issues that come up · Data & Reporting o Keep CRM updated on a regular… Show more · Attracting New Business o Providing Guidance to LeadGen Team to enhance the quality of leads o Aiding conversion through end-to-end management : cold calling, networking, meeting potential clients and contract negotiations. o Arranging regular meetings with Sales team and potential/current clients o Monitoring customer accounts and coordinating for any issues that come up · Data & Reporting o Keep CRM updated on a regular basis o Create regular/Adhoc reports to measure performance o Provide necessary documentation/filing support · Shadowing o Be involved in end-to-end sales life cycle o Provide required support for Sales, starting from Proposal preparation till MSA

Senior Executive Business Development

• May 2017 - Jul 2017

• Learnt the complex concepts of Advanced B2B selling in the technology industry with a strong focus on building pipeline • Prospect corporate leads and self-generated opportunities • Identify decision makers amongst the targeted leads in order to initiate the sales process. • Provide compelling product demos ,emphasizing service features and benefits, discussing contract terms, quoting prices, and preparing sales orders • Provide regular updates to management regarding… Show more • Learnt the complex concepts of Advanced B2B selling in the technology industry with a strong focus on building pipeline • Prospect corporate leads and self-generated opportunities • Identify decision makers amongst the targeted leads in order to initiate the sales process. • Provide compelling product demos ,emphasizing service features and benefits, discussing contract terms, quoting prices, and preparing sales orders • Provide regular updates to management regarding opportunities, trends and challenges

Enterprise Sales Manager

• Mar 2014 - Feb 2017

Zenoti is an easy to use web-based software for service industries including spas, salons, medical spas, cosmetology clinics, fitness centers, slimming centers and more. Zenoti is comprehensive, with capabilities including point of sale (billing), appointment book, inventory, employee management, marketing, customer loyalty, reporting and a complete mobile solution. It's everything you need to streamline and grow your business. As a cloud based solution provider, we offer the… Show more Zenoti is an easy to use web-based software for service industries including spas, salons, medical spas, cosmetology clinics, fitness centers, slimming centers and more. Zenoti is comprehensive, with capabilities including point of sale (billing), appointment book, inventory, employee management, marketing, customer loyalty, reporting and a complete mobile solution. It's everything you need to streamline and grow your business. As a cloud based solution provider, we offer the latest in innovations, our customers pay only a low monthly fee, and we take care of most of their IT needs - so our customers can focus on their business. If you're interested in joining our talented team of designers, developers, consultants and more, check out our careers page at http://www.zenoti.com/careers.html Show less Zenoti is an easy to use web-based software for service industries including spas, salons, medical spas, cosmetology clinics, fitness centers, slimming centers and more. Zenoti is comprehensive, with capabilities including point of sale (billing), appointment book, inventory, employee management, marketing, customer loyalty, reporting and a complete mobile solution. It's everything you need to streamline and grow your business. As a cloud based solution provider, we offer the… Show more Zenoti is an easy to use web-based software for service industries including spas, salons, medical spas, cosmetology clinics, fitness centers, slimming centers and more. Zenoti is comprehensive, with capabilities including point of sale (billing), appointment book, inventory, employee management, marketing, customer loyalty, reporting and a complete mobile solution. It's everything you need to streamline and grow your business. As a cloud based solution provider, we offer the latest in innovations, our customers pay only a low monthly fee, and we take care of most of their IT needs - so our customers can focus on their business. If you're interested in joining our talented team of designers, developers, consultants and more, check out our careers page at http://www.zenoti.com/careers.html Show less

MANAGEMENT INTERN

• Mar 2013 - May 2013

> Responsible for the study of the launch process for two newly launched products viz. Superia Silk Soap and Engage Deo. >Study of Sales and distribution channel and Retailer's satisfaction (with factors affecting it) in the launch process. > Responsible for the study of the launch process for two newly launched products viz. Superia Silk Soap and Engage Deo. >Study of Sales and distribution channel and Retailer's satisfaction (with factors affecting it) in the launch process.

College Ambassador

• Aug 2011 - Jun 2012

> As College Ambassador , I was responsible for managing AIESEC's activities in the campus such as recruitment drive and promotion of its National and International events for students. >I worked as a POC between my college and AIESEC DI. > As College Ambassador , I was responsible for managing AIESEC's activities in the campus such as recruitment drive and promotion of its National and International events for students. >I worked as a POC between my college and AIESEC DI.

Campus Ambassador

• May 2011 - Jun 2012

> Brand activation of the company through various activities organised in the campus and sales of their product (seminars and conclaves making industrialists come face to face with students). > Brand activation of the company through various activities organised in the campus and sales of their product (seminars and conclaves making industrialists come face to face with students).

Co-Founder

• Mar 2011 - Jun 2012

This society works for overall management development of students and bridging the gap between industry requirements and actual skills . This society works for overall management development of students and bridging the gap between industry requirements and actual skills .

Core Committee Member

• Mar 2011 - Jun 2012

Planned for bringing internship and job opportunities to my college !! Planned for bringing internship and job opportunities to my college !!

Marketing Intern

• May 2011 - Jul 2011

> Selling the services of the company to students of my college(Online notes prepared by students , uploaded by them and open for sale to others in the online community.) > Selling the services of the company to students of my college(Online notes prepared by students , uploaded by them and open for sale to others in the online community.)

Volunteer Intern

• May 2010 - Oct 2010

Worked for the launch of pilot project for Teach India 2010 , Youth (Underprivileged)Employibility Mission Worked for the launch of pilot project for Teach India 2010 , Youth (Underprivileged)Employibility Mission