Punitha Geetha, CPCU, AINS, CSPO®

Director Of Client Services at CogniSure
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Contact Information
us****@****om
(386) 825-5501
Location
IN
Languages
  • English -
  • Hindi -

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5.0

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Koel Das

I know Punitha from more than 10 years and always appreciate her knowledge at every aspect. She is super proactive and also a great leader. She is not only helpful but always guides to achieve the right direction. She is a person who understands other's potential and groom them reach their GOAL...Having said that she is a great colleague, go to person and very down to earth...With her knowledge, capability and leadership quality and versatility she is an asset to any organization.

Pramod John

Punitha is an astute professional, dedicated and committed to her work. She has a rare combination of skills: Domain - CPCU certified; Process Excellence - Six Sigma Black Belt and an in-depth knowledge of RPA. This combined with her years of experience in working diverse industries has helped her to look at any challenging situation from a holistic perspective; able to offer solutions which not only resolves the situation but even from a cost perspective provides a very good ROI.

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Credentials

  • Certified Scrum Product Owner (CSPO)
    Scrum Alliance
    Dec, 2021
    - Nov, 2024
  • Chartered of Property and Casualty Underwriter
    American Institutes
    Aug, 2013
    - Nov, 2024
  • AINS
    American Institutes
    Sep, 2011
    - Nov, 2024
  • Six Sigma Black Belt
    KPMG

Experience

    • Director Of Client Services

    • United States
    • IT Services and IT Consulting
    • 1 - 100 Employee
    • Director Of Client Services
      • Jun 2022 - Present

    • Head Of Business Solutions
      • Jun 2020 - Jun 2022

    • United States
    • Business Consulting and Services
    • 1 - 100 Employee
    • Transformation Consultant
      • Feb 2017 - Jun 2020

      Transformation Consultant- Responsible for audit, solution development and implementation of transformation projects for leading P&C Insurance Brokers in the US. Major contribution involves the following: • As-is audit, Gap analysis & Identification of must do and good to have changes • Solution Assessment and Validation • Detailed Requirement Gathering, create wire frames, drive implementation of solution • Key stakeholder management and roll out • Process Improvements & PMO • Identify automation opportunities and implement IPA, AI or ML based solutions Research- Knowledge management and creating reusable Knowledge assets

    • Quality Manager
      • Aug 2015 - Dec 2016

      Responsible for overall Encore Pierian Logistics Business Services Quality and Process Management including the establishment of Quality Frameworks, processes, procedures, techniques and tools across the Branches in India Work with each Business Unit to establish program governance processes, Quality Assessments, reviews and checkpoints/Audit controls that are necessary to ensure successful delivery to our internal and external customers Initiate, manage and drive Six Sigma lean initiatives to achieve specific results and objectives that pertain to increasing operational efficiency and process standardization. Develop and improve team effectiveness to achieve "Quality Excellence" based upon customer satisfaction and lessons learned. Establishment of Standardized Quality Measurement & Management Processes/Procedures Define, design, implementation/deployment and drive compliance of Standardized Quality Measurement & Management Processes/Procedures for Engagements to ensure that we have strong Delivery Assurance.

    • United States
    • Insurance
    • 700 & Above Employee
    • Process Excellence Manager
      • Nov 2005 - Jul 2015

      Plan and Manage various Quality Initiatives Ability to develop a detailed project plan, monitor processes, flag issues and train teams Responsible for Start to End Project based transitions of Insurance Processes for clients across US The application of knowledge, skills, tools & techniques to project activities to meet project requirements Organizing and managing resources so the project is completed within defined scope, quality, time and cost constraints Proven and Consistent track record of going live as per project timelines in all projects handled

Education

  • NMAMIT Nitte Mangalore
    Bachelor's degree, Computer Engineering
    2001 - 2005

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