Experience

Aspen Pharma Australia

• Pharmaceutical Manufacturing
• 500 - 600 Employee

• Credit Manager - EMENAC

  • Apr 2017 - Present

  Management and Leadership to the Credit Control team members  Responsible to provide KPI`s and expectation to the team members  Responsible to ensure collection & DSO targets of Credit department is met in line with company goal  Ensure credit limits are set and reviewed quarterly and recommend updated limits to commercial for approval  Ensure Bad debts are reviewed and proposed quarterly to Commercial team  Ensure Credit notes and Debit notes are approved according to Authority matrix  Ensure corporate governance and control - Gate keeping responsibility  Ensure distributor queries are handled effectively and solved as per SOP timelines  Responsible to ensure month end deadlines are met  Responsible for the maintenance & adherence to Credit Control policies and procedures  Ownership of Budgeting process and comprehensive understanding of AR and Cash projection by market  Provide In-depth analysis of AR vs Forecast with comments to Management Ensure continuously develop new reports to meet / exceed business requirements  Understanding of reports / variance in commercial aspect of business  Acting as point of contact for all escalation by Credit team  Responsible for meeting all monthly and quarterly reporting obligations accurately and precise as defined by the EMENAC calendar  Recommend alternative collection techniques and strategies to effectively minimize and control arrears  Monthly review of Ageing & Reconciliations  Hold fortnightly team meetings to discuss progress against business plans and performance of arrears of portfolio  Responsible of improve SOP`s in improvement in collection and to minimize risk  Responsible to ensure clean Internal & External Audit  Develop strong working relationship with Commercial team  Mentor, Couch and Develop team members and support workplace learning to realize team full potential Show less



Aspen Pharma Group

• South Africa
• Pharmaceutical Manufacturing
• 700 & Above Employee

• Senior Team Lead - EMENAC

  • Jun 2015 - Apr 2017

  Management and Leadership to the Credit Control team members Responsible to provide KPI`s and expectation to the team members Responsible to ensure collection & DSO targets of Credit department is met in line with company goal Ensure credit limits are set and reviewed quarterly and recommend updated limits to commercial for approval Ensure Bad debts are reviewed and proposed quarterly to Commercial team Ensure Credit notes and Debit notes are approved according to Authority matrix Ensure corporate governance and control - Gate keeping responsibility Ensure distributor queries are handled effectively and solved as per SOP timelines Responsible to ensure month end deadlines are met Responsible for the maintenance & adherence to Credit Control policies and procedures Ownership of Budgeting process and comprehensive understanding of AR and Cash projection by market Provide In-depth analysis of AR vs Forecast with comments to ManagementEnsure continuously develop new reports to meet / exceed business requirements Understanding of reports / variance in commercial aspect of business Acting as point of contact for all escalation by Credit team Responsible for meeting all monthly and quarterly reporting obligations accurately and precise as defined by the EMENAC calendar Recommend alternative collection techniques and strategies to effectively minimize and control arrears Monthly review of Ageing & Reconciliations Hold fortnightly team meetings to discuss progress against business plans and performance of arrears of portfolio Responsible of improve SOP`s in improvement in collection and to minimize riskResponsible to ensure clean Internal & External Audit Show less

• Senior Credit Analyst

  • Jan 2014 - Jun 2015



Aspen Pharma Australia

• Pharmaceutical Manufacturing
• 500 - 600 Employee

• Credit Analyst - EMENAC

  • Mar 2012 - Jan 2014

  1.3.1 Manage the outstanding receivables falling due and contact customers before the balances become overdue to confirm payments. 1.3.2 Set and monitor credit limits. 1.3.3 Responsible for preparing, issuing and acting on Key Data on a daily and weekly basis. 1.3.4Responsible for the preparation and submission of weekly and monthly debtor ageing analysis with comments on critical items 1.3.5 Ensuring customer receipts are accurately recorded & reported in customer accounts. 1.3.6 Close liaison with the demand team to ensure company’s credit control targets are achieved. 1.3.7 Advise management immediately in case of any potential bad debts and recommend, agree and carry out actions to avoid the same. 1.3.8 Assist management in all ad hoc reporting, auditing of processes, and recommendation for improvement. 1.3.9 Booking of inter-co supply invoices 1.3.10 Reconciliation of intercompany accountsRecords, classifies and summarises financial transactions and events in accordance with generally accepted accounting principles 1.3.11 Assist with internal and external audit 1.3.12 Assist with preparation of financial reports 1.3.13 Assist with preparation of budget and forecast 1.3.14 Updating of Credit Limits in Accounting System 1.3.15 Bank entries – receipts and allocation 1.3.16 Reconciliation of Customer accounts 1.3.17 Rolling out Weekly Revenue Recognition report to the demand team 1.3.18 Back up for accounting team 1.3.19 Act upon any other reasonable instruction to efficiently and effectively perform the Company’s requirements of a Credit Analyst. Show less



DHL

• Germany
• Transportation, Logistics, Supply Chain and Storage
• 700 & Above Employee

• Credit Controller

  • Mar 2008 - Feb 2012

  •Maintain accounts of top Global channel & National channel customers.•Visit these customers every month to understand their requirements and maintain good relationship.•Responsible for collecting all receivables outstanding from our debtors by effectively managing a portfolio assigned to ensure that DSO is in line with the DHL target.•Provide a competent, courteous, efficient & proactive after sales customer service to ensure we delight the customers.•Ensure our customers strictly adhere to the credit terms prescribed which will assist the CA Team in reaching the target DSO.•Identify problems, recommend remedies & ensure timely follow up to resolve the problems.•Authenticate & control Credit Notes issuance so that the revenue does not get adversely affected unnecessarily.•Effectively utilize our ‘Early Warning Systems’ to restrict our exposure to Doubtful & Bad Debts.•Provide periodic reports & lists as prescribed to ensure all problem areas are highlighted and there is a smooth workflow.•Ensure reports are authentic and 100% error free to ensure strict vigilance and remedy.•Maintain good and friendly business relations with our customers (internal & external) to showcase & enhance DHL goodwill. Show less

• CUSTOMER INTERFACE EXECUTIVE

  • Sep 2006 - Feb 2008

  •Follow Customer Service procedures as outlined in the manual to comply with the ISO procedures and safe working practice.•Track and trace shipments in adherence to the network trace standards and investigating thoroughly undelivered, returned, delayed, lost, damaged and held up shipments.•Maintain a thorough knowledge of all departments, DHL network, product and services so that the customers are provided accurate information on pricing, transit time, clearance delays, customs paperwork’s requirements, packing, accounting, and sales queries.•Work effectively both individually and as a part of a team to achieve both individual and department goals and objectives.•Highlight opportunities and suggest solutions to improve DHL`s procedures, technology and service. Show less