Assistant QA Manager

• May 2023 - Present

Testing Specialist

• Dec 2021 - May 2023

Sr. Specialist QA

• Dec 2021 - May 2023

Test Lead

• Feb 2007 - Aug 2017

Working as a SME as well as test lead for Reseller Appointing , IVR/ Nuance project ( HORIZON model) for Talk Talk Technologies (client of Tech Mahindra in UK, Manchester), mainly focusing on the Assurance (T2R) projects. Worked on OSS side, webservices using SoapUI testing, IVR Nuance, technology testing corely working on Operational side.As Test Lead is responsible for the• Handed Independently Reseller Appointing Project.• Working with direct client in CAI project for IVR Releases.• Discussing with designers and frame the overall test strategies.• Create Test estimations.• Creation of Test Plan document.• Review of Test specification document.• Issue resolution during execution on daily basis.• Risk identification and mitigation planning.• Monitor Defect reporting & tracking.• Create & circulate Daily test execution report.• Creation of Test Exit report.• Highlight issues & take it to the resolution through out STLC.• Invovled in Reqruitment activity – interviewed and tracking their status.• Working on Process Adherence Index report and guiding all Team leads to achieve 100% Compilance. Show less

Test Lead, Technical Lead, SMELead at Client side.

• Feb 2007 - Aug 2017

Working as a SME as well as test lead for Reseller Appointing , IVR/ Nuance project ( HORIZON model) for Talk Talk Technologies (client of Tech Mahindra in UK, Manchester), mainly focusing on the Assurance (T2R) projects. Worked on OSS side, webservices using SoapUI testing, IVR Nuance, technology testing corely working on Operational side.As Test Lead is responsible for the• Handed Independently Reseller Appointing Project.• Working with direct client in CAI project for IVR Releases.• Discussing with designers and frame the overall test strategies.• Create Test estimations.• Creation of Test Plan document.• Review of Test specification document.• Issue resolution during execution on daily basis.• Risk identification and mitigation planning.• Monitor Defect reporting & tracking. Show less

Technical Lead Manager

• Feb 2007 - Aug 2017

Technical Team Manager, Test Lead, SME Lead.

• Feb 2004 - Aug 2017

Immediate joinee.. Working as a SME as well as test lead for Reseller Appointing , IVR/ Nuance project ( HORIZON model) for Talk Talk Technologies (client of Tech Mahindra in UK, Manchester), mainly focusing on the Assurance (T2R) projects. Worked on OSS side, web services using SoapUI testing, IVR Nuance, technology testing corely working on Operational side.As Test Lead is responsible for the• Handed Independently Reseller Appointing Project.• Working with direct client in CAI project for IVR Releases.• Discussing with designers and frame the overall test strategies.• Create Test estimations.• Creation of Test Plan document.• Review of Test specification document.• Issue resolution during execution on daily basis.• Risk identification and mitigation planning.• Monitor Defect reporting & tracking. Show less