Experience

Martyn Bassett Associates

• Canada
• Staffing and Recruiting
• 1 - 100 Employee

• Recruiter & Researcher

  • Jul 2019 - Present

  OVERVIEWWe’re Toronto’s premier recruiting consulting firm; we help GTA and USA tech Venture-Backed, series A and B funded companies to build their sales, marketing, product, and leadership teams. If you are a Tech company looking for rockstar individual contributors and leadership talent visit us at mbassett.com or email me bpu@mbassett.com.Our unique market position allows us to be truly immersed in the talent ecosystem that drives exponential growth for our client organizations. We create deep, lasting partnerships with our clients and consistently deliver clear ROI.



Omnifission

• Office Administrator

  • Aug 2018 - Jul 2019

  OVERVIEWOMNIFISSION is a Canadian owned full-service engineering and manufacturing company. They are also the parent company of filtec Canada, which distributes all filtec products in Canada and the Caribbean. They offer installation, service, spare parts, new and refurbished equipment along with in-house or on-site training for our products. HIGHLIGHTS • Ensured proper flow of office procedures by providing fast and efficient administrative support to the team as well as to clients/customers • Managed billing cycles, invoicing, purchase orders in a fast past environment with zero error.• Created, updated, and maintained records accurately, including parts inventory supplies and their price lists. • Maintained high customer satisfaction by bringing satisfactory solutions to our clients and vendors' inquiries. • Managed national and international shipment of company products and machinery, maintaining tracking follow up and updating customers with information.Accomplishments• Established a paperless environment through implementing online systems to efficiently manage data and process and integrate multiple orders resulting in 45% efficiency improvement reducing the labour hours of an approximately 25-week hour.• Acquired 30% business growth with existing customers by negotiating new pricing agreements for product orders.• Achieved 50% efficiency improvement by developing office procedures guidelines for all staff members.



Supreme Silver

• Executive Administrative Assistant

  • Jan 2015 - Aug 2018

  OVERVIEWSupreme Silver is Canada's best source for wholesale 925 sterling silver jewellery earrings, pendants, rings, bracelets, necklaces, chains, bangles, and charms. HIGHLIGHTS • Provided administrative support ensuring all duties are efficiently completed and delivered with high quality and on time.• Demonstrated cross-functionality by serving as a go-to person, making teamwork smooth. • Organized meetings and appointments for clients, scheduling appropriate meeting times and creating agendas.• Tracked stocks of office supplies and equipment, maintaining updated lists and placing orders when necessary.• Prepared and maintained project expenses and budget• Trained new employees in all billing systems• Handled errands such as management of security, safety box, petty cash fund, and couriers, as well as invoice issuance such as management of security, safety box, petty cash fund, and couriers, as well as invoice issuance.Accomplishments• Utilized Microsoft tools to enhance the operational process, which resulted in a 20% improvement in administrative task efficiency.• Effectively generated a 70% increase in online sales by improving the response time from 3 days to only 1 day.• Successful in negotiating a new agreement with supply contracts, implementing effective inventory control, and standardizing strategic ordering procedures resulting in a constant increase in office expenditures.



CERLtd

• Administrative Assistant and Payroll

  • Jan 2011 - Dec 2014

  OVERVIEWC.E.R is one of Canada's most progressive recruitment businesses, providing both flexible staffing solutions for employers and hundreds of work opportunities for candidates across Canada. Tailored to meet the needs of small, mid-size and large businesses, focusing on clients' needs. HIGHLIGHTS • Administer timely and accurate payroll processing and financial information gathering, preparation, and reporting.• Accountable for processing payroll for four clients with an average of 100+ temporary-based employees on a bi-weekly basis.• Developed spreadsheets to create financial information reports for senior managers.• Performed bank reconciliation and assisted accounting with monthly reportsAccomplishments• Overhauled pre-existing payroll process, which resulted in a 60% efficiency improvement in payroll management.• Effectively enhanced spending reports to improve the clarity of expenses and to increase effectiveness.



SEARS

• Sales Associate Floor

  • Aug 2009 - Dec 2011

  OVERVIEWSears is a leading integrated retailer providing merchandise and related services. They offer a wide range of home merchandise, apparel, and automotive products and services through Sears-branded and affiliated full-line and specialty retail stores in the United States. HIGHLIGHTS • Prepared and monitored inventory counts of various merchandise on the assigned floor.• Conducted in inventory and cycle counts.• Ensured accurate inventory levels of merchandise by processing orders according to customer trends. • Approached and helped customers creating an ultimate customer experience.• Maintained a quality image on the assigned floor by accurately organizing and inspecting the displayed merchandise.Accomplishments• Generated 5% increase in customer loyalty by attending to customer’s claims/complaints recursively and patiently.• Performed strategic up-selling of men’s apparel and products, resulting in a 4% sales increase.



A Toda Hora S.A.

• Analyst Marketing and Promotion

  • Jan 2004 - Jun 2008

  OVERVIEWA Toda Hora is a company of the Colombian Banks of Grupo Aval that manages network of ATMs and offers Grupo Aval Entities technology and operational support to electronic channels to provide clients with services in an efficient, effective and secure manner, developing initiatives to strengthen the leadership of the Aval Group Entities in the national and international market, generating value for the shareholders. As the Analyst Marketing and Promotion in this company, I analyzed sales funnels and customers ’ intents to identify ways to promote brand awareness and acquire new clients.HIGHLIGHTS • Gathered and analyzed index statistics and market data to evaluate existing and potential product and service markets.• Created substantial report presentations on sales volume, market trends, and outcomes for the CIO and Marketing VP.• Evaluated benchmark, buying trends, and customer usage trends to develop successful marketing plans and strategies.• Conducted comparative research on existing marketing strategies to provide recommendations on procedures and requirements aimed at generating and improving consumer loyalty and increase customer retention rates.Accomplishments• Developed strategic promotion plans generating an increase of 15% in consumer loyalty and 17% in customer retention.• Efficiently re-established and modified the national indicators reducing the time for reporting rating by 40%.



COLSUBSIDIO

• Events Coordinator

  • Jan 2001 - Dec 2003

  Private non-profit organization that belongs to the Colombian System Protection and Social SecuritySummary Promoted, planned, coordinated and executed business events.• Acquire strong project management principles by coordinating more than 25 events monthly, each one of them with an average of more than 50 attendees. • Obtained 100% of customer retention by giving 150% of my work capacity in each activity involved at the event.Task Detail• Promoted, planned, coordinated and executed business events• Organized the logistics involved in event development• Improved and developed programs from the product portfolio, identified new ways to reduce prices• Contacted and evaluated suppliers through standards of productivity



Universidad de los Andes

• Editorial Process Coordinator

  • 2001 - 2002

  Private Research University located in the city centre of Bogotá, Colombia, founded in 1948.SummaryIdentified the target market and distribution channels of publications, evaluated proposals’ suppliers, evaluated the budget and coordinated the editing process in an accurate and timely manner. Also, administrative tasks that are generated from the distribution, such as Inventory control and statistical analysis and reports related to the promotion of publications.• Increased publication rate by 17% during the first semester.• Reduced cost of supplies and distribution channels by 12% during the first year due to improvements in the negotiation process and business relation strengthening with our providers.Task Detail•Performed editorial tasks in a content development area, including but not limited to: format proofreading, prepress checks, preparing copyright pages and pagination guides, and small proofreading jobs.•Processed requests received from the Publisher and Managing Editor.•Assist Managing Editor with spreadsheet creation/tracking and distribution of curriculum digital products to multiple detailers.•Managed the assignment, flow, mailing or front desk pickup, evaluation, and payment of editorial work assigned to freelancers, and monitored and negotiated freelancer rates in consultation with the Editor-in-Chief.•Sought out and maintained a file of new freelancers, tested and evaluated their potential, negotiated rates, and initiated/completed process for enlisting them as Independent Contractors.•Managed the process for reprint corrections from beginning to end.•Received reprint and new copies of books and distributed accordingly.•Sent manuscripts to print center for copies as requested by editors.•Maintained a working knowledge of company standards for all products.