Experience

Graphics 3, Inc

• United States
• Printing Services
• 1 - 100 Employee

• SALES, MARKETING, and CUSTOMER SERVICE REPRESENTATIVE

  • 2015 - Present

  Outside and Inside Sales Representative, and Customer Service Representative for the southern central lower Michigan, Northern Indiana, Northern Ohio, and beyond. • Outside/Inside Sales: cold calling new perspective customers, fulfill customer’s needs, resolve product or service problems, maintain relationships and business of existing customers, develop new markets to grow future business. • Marketing Manager: development and execution of yearly marketing plans. Responsible for defining role and intent of multiple email, direct mail, social media, web, and print campaigns. • Managing Customer Service and Customer Relationships: Attract customers by resolving product and service needs; suggesting information about other products and services. Recommend potential products or services to management by collecting customer information and analyzing customer needs. • Manage the daily workflow for the entire staff to ensure priorities are set, and deadlines are achieved. • Managing Social Media Marketing Strategy: focusing on Facebook, LinkedIn, Twitter, and Yelp! Execution of all social media activities by increasing social reach to engage new and existing customers to increase business. Analysis of web and social media data. • Networking at appropriate events in all current and developing markets to increase awareness of our presence in the marketplace, the services we provide, and our ability to stand above the competition. Show less



Serv-U-Success

• United States
• Retail
• 200 - 300 Employee

• Lead Merchandiser Representative

  • 2013 - 2015

  Merchandising, Sales, and Marketing of Serv-U-Success managed products to the Meijer account. Representing the Kellogg, Kraft, Hostess, Snyder, Kashi, Aunt Millie’s, and Meijer Brand products to regional Meijer stores. • Responsible for successfully managing, and training the merchandising staff. • Effectively manage the writing and distribution of weekly store orders. • Main point of contact to Kellogg representatives. • Developing and maintaining strong relationships with store directors, management, and staff. • Merchandising and marketing of General Merchandise products including Yankee Candle, SC Johnson, Rust-Oleum, Duck Brand duct tape, Lawn & Garden, and Bikes. Show less



Kellogg Company

• United States
• Manufacturing
• 700 & Above Employee

• Territory Service Representative

  • 2011 - 2013

  Sales, Marketing, and Merchandising Kellogg products to regional groceries retailers Meijer, Walmart, Kroger, Hillers, Busch’s, Target, and Country Market. Ensuring the Kellogg's Snacks product look their best, and consistently meet or exceed sales expectations. Sales, Marketing, and Merchandising Kellogg products to regional groceries retailers Meijer, Walmart, Kroger, Hillers, Busch’s, Target, and Country Market. Ensuring the Kellogg's Snacks product look their best, and consistently meet or exceed sales expectations.



Sony Music Entertainment

• United States
• Musicians
• 700 & Above Employee

• NATIONAL ACCOUNT MARKETING DIRECTOR

  • 2005 - Feb 2010

  Led all Sony Music Entertainment marketing, advertising and events to Borders Group Incorporated and Trans World Entertainment (FYE stores). Direct sales and marketing responsibilities to the Sony Music regional team members. • Manage and coordinate sales and marketing presentations, agendas, and proposals to deliver new opportunities and increase sales. Preparation and management of promotional events, trade shows, vendor expos, regional and national meeting presentations. • Successfully manage all Sony Music digital marketing and social media processes and initiatives to account base. • Develop and manage P.O.P./merchandising marketing to secure space and visibility for competitive new products. • Coordinate and communicate label partners’ marketing needs and priorities to accounts to keep latest product developments “top of mind” and increase sales. Show less



BMG Entertainment

• India
• Media Production
• 1 - 100 Employee

• NATIONAL ACCOUNT EXECUTIVE

  • 1999 - 2005

  Accountable for all BMG Distribution music and video sales, marketing and events to Borders Group Incorporated and Borders.com Accountable for all BMG Distribution music and video sales, marketing and events to Borders Group Incorporated and Borders.com



Universal Music & Video Distribution

• United States
• Musicians
• 1 - 100 Employee

• NATIONAL ACCOUNT EXECUTIVE / VENDOR MANAGED INVENTORY

  • 1999 - 1999

  NATIONAL ACCOUNT EXECUTIVE / VENDOR MANAGED INVENTORY (1999) Manager for all Universal sales and inventory to Handleman Corporation and their accounts – Kmart, Walmart, Meijer, Shopko, ranging from music, videos, books, software, and apparel. Directed of Sales to Regional Sales Representatives, Regional Video Representative, and Singles Sale Specialist. • Developed and execution of Vendor Managed Inventory Program in collaboration with Handleman Corporate Purchasing. Identify and rectify inventory shortages and overages to prevent or resolve stock issues. Communicate action plans between the account and sales field • Coordinate advertising and promotions between national label representatives and the account to increase sales. • Successfully manage and coordinate all marketing and sales events. Show less