Şahin Pulat

Senior Software Engineer at Softtech
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Contact Information
us****@****om
(386) 825-5501
Location
Istanbul, Turkey, TR

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M. T. Sindel

At KTMU, I had the pleasure of instructing and advising Sahin in Computer Engineering curriculum and during his graduation thesis. The R&D work undertaken involved real-time noise pollution detection and pollution assessment system design and software simulation applicable in urban centers via a Wi-Fi WAN. Sahin excelled in his project effort, attentiveness and conduct, produced highly satisfactory novel design, mature software engineering, and project documentation results. I believe him to be an invaluable asset in any organization he is affiliated with and look forward to his future achievements.

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Credentials

  • Scrum
    BT Akademi
    Mar, 2021
    - Nov, 2024
  • Advanced JavaScript (nodejs,angular,backbone)
    kodcu.com
    May, 2014
    - Nov, 2024
  • Advanced Asp.Net
    BT Akademi
    May, 2013
    - Nov, 2024
  • Web Component Development with Servlet&Jsps,Java EE
    Bilginç IT Academy
    Jul, 2011
    - Nov, 2024
  • Java Programming Language,Java SE
    Bilginç IT Academy
    Jun, 2011
    - Nov, 2024

Experience

    • Türkiye
    • IT Services and IT Consulting
    • 700 & Above Employee
    • Senior Software Engineer
      • Aug 2022 - Present

      - inbound outbound IVR development with Genesys Composer - Web service and API integration - Text to speech and Speech to Text integration - Agent desktop and other call center application - Video Chat interactions integration - inbound outbound IVR development with Genesys Composer - Web service and API integration - Text to speech and Speech to Text integration - Agent desktop and other call center application - Video Chat interactions integration

    • Türkiye
    • IT Services and IT Consulting
    • 1 - 100 Employee
    • Senior Software Engineer
      • Sep 2020 - Aug 2022

      I worked in many call center operations in Turkey, especially Vodafone. Usually, I developed software according to customers' needs. Also, I made integration with Genesys Pure Connect / Pure Engage to other applications and developed customer IVR's. - Developing and designing Automatic Outbound Calls Software using Genesys Pure Connect.Windows Forms , Windows Service , Web API and WCF Services (C# ,Sql Server,MongoDb) - Developing and designing Genesys Chat integrations.(Web API,MVC,Oracle) - Auto Dialer(IVR) Scripts designing and integration web services and databases. Show less

    • Türkiye
    • Broadcast Media Production and Distribution
    • 200 - 300 Employee
    • Contact Center Software and Reporting Engineer
      • Feb 2009 - Sep 2020

      ** Developed applications (Web Based , exe and Wcf services) - Asp.Net C# ( web forms and MVC) - Java - Jquery and Javascripts - Bootstrap design and custom CSS - Compatible SOLID software principle - Used any Design Patterns **Creating and managing cisco contact center reports. - Writing strong SQL queries.(Stored Procedure and Functions ) - Design Custom Databases in SQL Server - Improve performans queries to fast - Used SSIS packages. - MySQL and Informix Databases I also using for reports and other applications. **Cisco IVR and ICM scripting - Design any complex IVR and ICM scripts Cisco - Develop web services for ivr operations(exp : pay invoice with credit card ) -Cisco EIM&WIM email and chat ( Integrated to our company ) -Cisco Social Miner -Microsoft Sharepoint developed for Contact Center Agent based intranet web site #cisco #ciscocontactcenter #ivrdeveloper #softwaredeveloper #ciscoicm #c# #mvc #aspnetcore #java #javascript #wsf #api Show less

    • Software Engineer
      • Aug 2008 - Feb 2009

      Desing and managing cisco call center reporting. Desing and managing cisco call center reporting.

    • Türkiye
    • Truck Transportation
    • 700 & Above Employee
    • Software Engineer
      • Jan 2008 - Aug 2008

      Developing for the ESAS that for cargo business.Develop with C#.net and Oracle database and cryistal reporting. Developing for the ESAS that for cargo business.Develop with C#.net and Oracle database and cryistal reporting.

  • Edo Energy
    • İstanbul
    • Software Developer
      • Dec 2006 - Aug 2007

      Desing website for any municipality for street lighting.Otomation programs on c#.net and asp.net.Databases managing(backup restore and tuning).Domain and active directory works. Desing website for any municipality for street lighting.Otomation programs on c#.net and asp.net.Databases managing(backup restore and tuning).Domain and active directory works.

Education

  • Manas University,Kyrgyzistan
    4, Computer Engineering
    2001 - 2006
  • Koca Mustafa Paşa Lisesi
    4,5
    1997 - 2000

Community

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