Experience

Hang Seng Indexes Company

• Hong Kong
• Financial Services
• 1 - 100 Employee

• Marketing Manager

  • Mar 2023 - Present

• Assistant Third Party Management & Administration Manager

  • Jun 2021 - Mar 2023



KPMG China

• Hong Kong
• Financial Services
• 700 & Above Employee

• Assistant Manager, Private Enterprise

  • Oct 2019 - Jun 2021

• Account Executive

  • Oct 2017 - Sep 2019

  1. Account planning and management – Manage a key account portfolio which includes detailed relationship matrices and plans, industry and account business issues, and an ongoing pipeline of opportunities, e.g. CK Hutchison2. Develop client relationships – Work with team to develop and track the client relationship strategy, and plan touchpoint actions to strengthen relationships. Facilitate the development, strategy and execution of both internal meetings and external key client deliverables including pursuit documents, credential lists3. Markets programmes – Support the National Sector and Accounts programmes, Strategic Account Management programme as well as Client Care programme. Act as the central point of contact for the programme. Also liaise with lead partners and account executives to move the programmes forward4. Market campaign handling – Work on rolling out firm-wide campaigns, and as such, work closely with other departments and firms in other countries. Assist in managing and implementing research projects covering a wide range of areas including brand proposition, market and competitor analysis, functions and sectors to support integrated marketing campaign plan development5. Event management – Organise and run client events, seminars and conferences of various scales, including managing project planning, budgeting, production and logistics. Maintain close contact with third-party associations and chambers’ marketing contacts, pitching for joint events and coverage of hot topics and client issues Show less

• Secretary

  • Jun 2015 - Sep 2017

  1. Account coordination – Worked as part of an account team to develop account plans for various companies such as The Hongkong And Shanghai Hotels Limited, CBRE2. Marketing support – Assisted in creating and executing go-to-market plans, undertaking research on market trends, coordinating marketing events and preparing presentations for project meetings and other activities 3. Administrative duty – Processed invoices and reimbursement claims, and monitored office supplies, publications and event materials inventory Show less



Hong Kong Business Agency Group Ltd

• Hong Kong

• Marketing Executive

  • May 2014 - May 2015

  1. Event management – Held online promotion, developed a social media strategy to drive sales through Facebook, cooperated with HKTDC on organising Hong Kong Entrepreneur Day and World SME Expo. Invited and collaborated with different industries to hold seminars to strengthen corporate reputation 2. Marketing materials arrangement – Helped to design and distribute digital output such as DM & EDM to customers 1. Event management – Held online promotion, developed a social media strategy to drive sales through Facebook, cooperated with HKTDC on organising Hong Kong Entrepreneur Day and World SME Expo. Invited and collaborated with different industries to hold seminars to strengthen corporate reputation 2. Marketing materials arrangement – Helped to design and distribute digital output such as DM & EDM to customers



Livington Enterprises Ltd

• Hong Kong

• Sales Marketing Executive

  • Aug 2013 - Feb 2014

  1. Marketing function – Promoted bedding products online and offline, organised bargain sales and new product launch parties, and set monthly targets and promotion schedule 2. Contract renewal handing – Negotiated with landlords for all stores, counters and agency brands’ contract renewals and tenancy agreements 3. New store openings – Worked with in-house designer, and with top management on decoration and inventory; held opening promotions and advertised new stores in different ways Show less



Market Hong Kong Ltd

• Hong Kong

• Distributor Support Officer

  • Aug 2012 - Jul 2013

  1. Distributor support – Supported distributors and customers, provided precise information for account maintenance, and explained business plans face to face or over the phone 2. Business partnering – Acted as a liaison between corporate clients and sales to maximise customer satisfaction 3. Complaint handling – Ensured customer satisfaction, following up on customer issues face to face, on the phone or via email 1. Distributor support – Supported distributors and customers, provided precise information for account maintenance, and explained business plans face to face or over the phone 2. Business partnering – Acted as a liaison between corporate clients and sales to maximise customer satisfaction 3. Complaint handling – Ensured customer satisfaction, following up on customer issues face to face, on the phone or via email