Michael Pugh

Manager, Data & Analytics at Photobucket
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Contact Information
us****@****om
(386) 825-5501
Location
Louisville, US

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5.0

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Enrico Agnoli

I had the pleasure of working with Mike at Workday, and I can say without hesitation that he was an invaluable member of the team. He has a great passion for the work he does. He helped set the pace and clarify the priorities for the team as we implemented new projects and integrated new technology like Databricks. His expertise and knowledge were instrumental in our success. Moreover, Mike was always a joy to work with. He had a great sense of humor and a kind, collaborative approach that made everyone feel comfortable and engaged. He was always willing to lend a hand or provide guidance when needed, and his positive attitude was a breath of fresh air.

Gabe Roffman

Mike brings a wealth of experience to developing solutions for business intelligence which gave us such great insight into understanding our customers. In addition to his skills, he has been a lot of fun to work with and I hope we can continue to work together.

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Credentials

  • Applied Data Science Program: Leveraging AI for Effective Decision-Making
    MIT Professional Education
    Nov, 2023
    - Nov, 2024
  • AWS Certified Data Analytics Specialty 2023 - Hands On!
    Udemy
    Jul, 2023
    - Nov, 2024
  • Product Analytics Certification
    Pendo.io
    Mar, 2023
    - Nov, 2024
  • Google Cloud Big Data and Machine Learning Fundamentals
    Google Cloud Skills Boost
    Jan, 2023
    - Nov, 2024
  • Innovating with Data and Google Cloud
    Google
    Nov, 2022
    - Nov, 2024
  • Professional Scrum Product Owner I
    Scrum.org
    Jan, 2020
    - Nov, 2024
  • Sales Forecasting
    Lynda.com
    Apr, 2018
    - Nov, 2024
  • edX Honor Code Certificate for Data Science and Machine Learning Essentials
    edX
    Jan, 2016
    - Nov, 2024
  • edX Honor Code Certificate for Introduction to R Programming
    edX
    Feb, 2015
    - Nov, 2024
  • MCTS: Windows Small Business Server 2008, Configuration
    Microsoft
    Aug, 2010
    - Nov, 2024
  • MCPS: Microsoft Certified Professional
    Microsoft
    Jun, 2006
    - Nov, 2024
  • MCPS: Microsoft Certified Professional
    Microsoft
    Jun, 2006
    - Nov, 2024
  • Advanced Data Engineering with Databricks - Certificate of Completion
    Databricks
    Dec, 2022
    - Nov, 2024

Experience

    • Technology, Information and Internet
    • 1 - 100 Employee
    • Manager, Data & Analytics
      • Feb 2023 - Present

      • Lead end-to-end analytics efforts, owning the technical product roadmap and ensuring alignment with stakeholder needs. • Architect, engineer, and warehouse data systems using Data Lake architecture and Redshift warehouse. • Perform data analysis to drive business decision-making and provide crucial insights to Finance and Marketing. • Lead end-to-end analytics efforts, owning the technical product roadmap and ensuring alignment with stakeholder needs. • Architect, engineer, and warehouse data systems using Data Lake architecture and Redshift warehouse. • Perform data analysis to drive business decision-making and provide crucial insights to Finance and Marketing.

    • United States
    • Software Development
    • 700 & Above Employee
    • Senior Release Manager
      • Apr 2020 - Feb 2023

      • Led cross-functional teams in executing multi-year technical product roadmap, including cloud migration and global expansion. • Developed and maintained cost forecasts using FinOps framework, collaborating with Finance and Long-Range Planning teams. • Led Agile planning exercises, execution plans, and feature delivery across teams. • Managed project to re-platform ML development environment leveraging Databricks • Liaison for security, compliance, legal, PMO and other enterprise… Show more • Led cross-functional teams in executing multi-year technical product roadmap, including cloud migration and global expansion. • Developed and maintained cost forecasts using FinOps framework, collaborating with Finance and Long-Range Planning teams. • Led Agile planning exercises, execution plans, and feature delivery across teams. • Managed project to re-platform ML development environment leveraging Databricks • Liaison for security, compliance, legal, PMO and other enterprise teams requiring coordination with the ML Platform

    • Product Manager, Machine Learning Team
      • Apr 2019 - Apr 2020

      • Helped expand the ML vision into a platform serving multiple application teams. • Developed and executed independent and cross-team platform roadmaps using Agile methodologies. • Collaborated with business leaders to implement a data-driven system for measuring data pipeline health.

    • United States
    • Technology, Information and Internet
    • 1 - 100 Employee
    • Business Intelligence Architect
      • Oct 2017 - Apr 2019

      • Aligned BI strategy with company goals and developed a multi-year technology roadmap. • Designed and developed executive dashboards and automated reporting systems for sales and customer retention. • Led the development of a data warehouse and established key metrics for business success. • Aligned BI strategy with company goals and developed a multi-year technology roadmap. • Designed and developed executive dashboards and automated reporting systems for sales and customer retention. • Led the development of a data warehouse and established key metrics for business success.

    • United States
    • Restaurants
    • 200 - 300 Employee
    • Principal Analyst - Business Intelligence
      • Jan 2015 - Oct 2017

      • Led business intelligence and data warehousing efforts for a multi-brand restaurant operator. • Replaced legacy BI environment, saving over $150,000 annually in contractor and license fees. • Designed and implemented a BI system to enhance marketing efforts and campaign effectiveness. • Led business intelligence and data warehousing efforts for a multi-brand restaurant operator. • Replaced legacy BI environment, saving over $150,000 annually in contractor and license fees. • Designed and implemented a BI system to enhance marketing efforts and campaign effectiveness.

    • United States
    • Higher Education
    • 200 - 300 Employee
    • Member Alumni Giving Committee
      • Aug 2014 - Apr 2016

      Recruited to participate in Alumni Giving Committee to help develop and define new customer life cycle strategy Recruited to participate in Alumni Giving Committee to help develop and define new customer life cycle strategy

    • United States
    • Hospitality
    • 700 & Above Employee
    • Sr CRM Developer/Analyst - Technical Lead
      • Feb 2014 - Jan 2015

      • BI professional - Data architecting, analytics strategy development, data mart development, BI project requirements definition, solution design, and quality assurance • Development lead - responsible for alignment of multi-year roadmaps in support of our business strategy • Sr. Developer - MS SQL 2005/2008/2012 for business intelligence including SSIS, SSRS, SSAS and dimensional modeling • SAS admin - responsible for facilitating the multi-team road map and support for… Show more • BI professional - Data architecting, analytics strategy development, data mart development, BI project requirements definition, solution design, and quality assurance • Development lead - responsible for alignment of multi-year roadmaps in support of our business strategy • Sr. Developer - MS SQL 2005/2008/2012 for business intelligence including SSIS, SSRS, SSAS and dimensional modeling • SAS admin - responsible for facilitating the multi-team road map and support for analytics platform • CRM MDM admin - responsible for SAS DataFlux strategy, development, and maintenance. • CRM Development team lead - responsible for development practices and procedures including SDLC, source control systems and release procedures

    • SharePoint Administrator
      • May 2011 - Jan 2014

      · Designed and developed custom SharePoint solutions satisfying requirements across multiple business units · Worked as technical lead delivering projects that streamline, automate, and report-on critical operations · Aided steering team in the design and incremental migration from MOSS 2007 to SharePoint 2010 Enterprise · Administered and supported multiple SharePoint farms supporting up to 5,000 concurrent users · Trained and supported end users, both in-person and… Show more · Designed and developed custom SharePoint solutions satisfying requirements across multiple business units · Worked as technical lead delivering projects that streamline, automate, and report-on critical operations · Aided steering team in the design and incremental migration from MOSS 2007 to SharePoint 2010 Enterprise · Administered and supported multiple SharePoint farms supporting up to 5,000 concurrent users · Trained and supported end users, both in-person and in-writing, on new and existing technologies · Worked closely with and reported to Project Managers both as a project management mentee and as solution developer responsible for delivering project tasks

    • President
      • May 2009 - Jun 2012

      · Founded Coal Creek Business Solutions responsible for building the business from ground up, creating sustainable business relationships with clients · Developed and implemented custom IT solutions for over 25 small and medium sized businesses · Marketed business through Internet and Value Added Reseller channels resulting in first page Google rank for local business searches and increasing general page rank from 7th to 3rd while decreasing Ad Words budget by 50% · Founded Coal Creek Business Solutions responsible for building the business from ground up, creating sustainable business relationships with clients · Developed and implemented custom IT solutions for over 25 small and medium sized businesses · Marketed business through Internet and Value Added Reseller channels resulting in first page Google rank for local business searches and increasing general page rank from 7th to 3rd while decreasing Ad Words budget by 50%

    • Technical Consultant
      • May 2009 - May 2010

      · Developed Visual Basic/SQL applications for finding and fixing inconsistent data · Proposed and implemented solutions for correcting inconsistent data · Generated reports using Tableau, Crystal, and Reporting Services · Designed and built data marts for focused analysis and reporting · Developed Visual Basic/SQL applications for finding and fixing inconsistent data · Proposed and implemented solutions for correcting inconsistent data · Generated reports using Tableau, Crystal, and Reporting Services · Designed and built data marts for focused analysis and reporting

    • Network/System Administrator
      • Sep 2006 - May 2009

      · Planned, implemented and administered Information Technology for small and medium sized businesses · Designed and built LAN/WAN networks including converged Cisco VOIP · Administered all aspects of Server 2003, Exchange 2007, ESXi, SQL, and Terminal Services environments for clients · Planned and maintained redundant onsite and offsite backup solutions using bare metal and virtual technologies · Planned, implemented and administered Information Technology for small and medium sized businesses · Designed and built LAN/WAN networks including converged Cisco VOIP · Administered all aspects of Server 2003, Exchange 2007, ESXi, SQL, and Terminal Services environments for clients · Planned and maintained redundant onsite and offsite backup solutions using bare metal and virtual technologies

    • Connectivity Specialist
      • Jun 2005 - Sep 2006

      At this position I was responsible for the onsite network installation, upkeep, troubleshooting, and consulting on networked multi-function printer scanner and document solution stations. This includes hardware software and firmware. Work was done on teams or solo. I was also responsible for end user and sales support necessitating communication skills for relaying information and concepts to non-technical end users. At this position I was responsible for the onsite network installation, upkeep, troubleshooting, and consulting on networked multi-function printer scanner and document solution stations. This includes hardware software and firmware. Work was done on teams or solo. I was also responsible for end user and sales support necessitating communication skills for relaying information and concepts to non-technical end users.

Education

  • University of Denver
    Professional MBA, Business Intelligence
    2010 - 2013
  • Metropolitan State College of Denver
    Bachelor of Arts, Communication and Popular Culture
    2007 - 2009
  • University of Colorado Denver
    Project Management
    2008 - 2008
  • Portland State University
    none, General Studies
    1998 - 2002

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