Experience

American Senior Benefits

• United States
• Insurance
• 400 - 500 Employee

• Insurance Broker

  • Aug 2015 - Jan 2016

  Sarasota, FL



Skynet Healthcare Technologies

• Lead Developer

  • Nov 2014 - Apr 2015

  St. Petersburg, FL • Supervise and facilitate production within the software development team to ensure complete customer satisfaction • Initiated the resurgence of Effective Communication, Deadline Adherence, and Risk Mitigation • Established professional relationships with key stakeholders; assuring communication & engagement throughout each of the projects' life-cycles • First point of contact for support issues; Reliably on-call 24/7 • Implemented the standard for remote end-user support and… Show more • Supervise and facilitate production within the software development team to ensure complete customer satisfaction • Initiated the resurgence of Effective Communication, Deadline Adherence, and Risk Mitigation • Established professional relationships with key stakeholders; assuring communication & engagement throughout each of the projects' life-cycles • First point of contact for support issues; Reliably on-call 24/7 • Implemented the standard for remote end-user support and remote software deployment Show less



QTR Systems

• United States
• Information Technology & Services
• 1 - 100 Employee

• Software Developer

  • Apr 2014 - Nov 2014

  St. Petersburg, FL • Software design, documentation, coding, testing, and debugging • Deployed & configured software releases throughout Florida, both on-site and remotely • First point of contact for support issues; Reliably on-call 24/7 • Managed the Open-source Ticket Request System (OTRS) - Delegated tasks and ensured timely completion



Blue Star Technology

• United States
• Information Technology & Services
• 1 - 100 Employee

• IT Associate

  • May 2013 - Mar 2014

  Bloomingdale, IL • Administration of clients' networks utilizing various IT Management Software Suites • Diagnosed and resolved issues pertaining to hardware, software, and networking • Participated in coding, testing, and debugging of custom client-based software applications



Hulcher Services

• Transportation/Trucking/Railroad
• 200 - 300 Employee

• Heavy Equipment Operator

  • 2008 - 2012

  Chicago, IL