Chief People Officer

• May 2021 - Present

International Programs Advisor

• Sep 2020 - Present

• Manage and expand partner network in various regions, primarily North America and Australia • Collaborate with various stakeholders (academic/industry partners, private/public organization, consulate offices, etc.) to organize student-centric events, enhancing cultural exchange opportunities and increasing student engagement • Successfully co-organize and execute international conferences and workshops, attracting renowned scholars and industry experts, contributing to the overall boost… Show more • Manage and expand partner network in various regions, primarily North America and Australia • Collaborate with various stakeholders (academic/industry partners, private/public organization, consulate offices, etc.) to organize student-centric events, enhancing cultural exchange opportunities and increasing student engagement • Successfully co-organize and execute international conferences and workshops, attracting renowned scholars and industry experts, contributing to the overall boost in university's global recognition • Oversee all social media activities, including website management, PR materials, and campus tours, resulting in increased brand awareness among domestic and international guests and students • Efficiently manage all incoming and outgoing travel arrangements for the university board of management, averaging nearly 20 trips per year, ensuring seamless logistics and a comfortable experience for all stakeholders. • Spearhead data collection and analysis efforts for university ranking assessments (THE Impact Ranking, QS Asia), resulting in continuous improvement in the university's global ranking by providing accurate and strategic data insights • Coordinate cross-functional teams to ensure seamless execution of various university programs, including International Day, Orientation Week, etc., which include but are not limited to preparing formal speeches, comprehensive written news recaps • Foster positive relationships with all students (domestic and international), offering support and guidance throughout their academic journey, leading to improved student retention rates Show less • Manage and expand partner network in various regions, primarily North America and Australia • Collaborate with various stakeholders (academic/industry partners, private/public organization, consulate offices, etc.) to organize student-centric events, enhancing cultural exchange opportunities and increasing student engagement • Successfully co-organize and execute international conferences and workshops, attracting renowned scholars and industry experts, contributing to the overall boost… Show more • Manage and expand partner network in various regions, primarily North America and Australia • Collaborate with various stakeholders (academic/industry partners, private/public organization, consulate offices, etc.) to organize student-centric events, enhancing cultural exchange opportunities and increasing student engagement • Successfully co-organize and execute international conferences and workshops, attracting renowned scholars and industry experts, contributing to the overall boost in university's global recognition • Oversee all social media activities, including website management, PR materials, and campus tours, resulting in increased brand awareness among domestic and international guests and students • Efficiently manage all incoming and outgoing travel arrangements for the university board of management, averaging nearly 20 trips per year, ensuring seamless logistics and a comfortable experience for all stakeholders. • Spearhead data collection and analysis efforts for university ranking assessments (THE Impact Ranking, QS Asia), resulting in continuous improvement in the university's global ranking by providing accurate and strategic data insights • Coordinate cross-functional teams to ensure seamless execution of various university programs, including International Day, Orientation Week, etc., which include but are not limited to preparing formal speeches, comprehensive written news recaps • Foster positive relationships with all students (domestic and international), offering support and guidance throughout their academic journey, leading to improved student retention rates Show less

Junior/IELTS Instructor

• May 2017 - May 2021

• Perform teaching duties and administrative activities related to teaching (which may include extra-curricular activities). • Draft lesson planning, preparation, assessment of students, and to attend certain other training/events as required by the company. • Mark and provide appropriate feedback on written work • Manage and track the performance of students measuring this progress against key performance indicators in line with the Yola's curriculum

Coach

• Jun 2018 - Jul 2018

• In charge of supervising, guiding and advising 3 teams • Provide support to students with research topics and guidelines biweekly • Help with troubleshooting video uploads or mediating conflicts within teams • Remind teams of deadlines • Other tasks as requested by CoachBase Supervisors.

Great Place to Work Ambassador

• Jan 2020 - Jun 2020

• Act as a brand ambassador on a monthly contribution basis to initiate employer branding activities • Assist HR and L&D department to push overall productivity through employee engagement activities, such as promoting quarterly employee survey, LinkedIn learning activities, CSR, etc.

Associate Consultant

• Nov 2018 - Jun 2020

a) Recruitment tasks: • Performed a 360-degree consultancy role, mainly handling full-cycle recruitment for 10-15 jobs on average monthly across all industries and functions • Interviewed on average 15-20 candidates weekly to fill clients' vacancies via phone screens, in-person meetings, Skype interviews • Maintained existing client relationships by providing excellent customer service and superior candidate profiles with a large client pool from all backgrounds, mostly MNCs and global… Show more a) Recruitment tasks: • Performed a 360-degree consultancy role, mainly handling full-cycle recruitment for 10-15 jobs on average monthly across all industries and functions • Interviewed on average 15-20 candidates weekly to fill clients' vacancies via phone screens, in-person meetings, Skype interviews • Maintained existing client relationships by providing excellent customer service and superior candidate profiles with a large client pool from all backgrounds, mostly MNCs and global leaders • Proactively identified and recruited passive candidates, using sourcing strategies (BOOLEAN Search), cold calling, and networking tools (LinkedIn, CareerBuilder, Salesforce) • Continuously and consistently met and exceeded monthly/quarterly recruitment/sales target b) Project Management (market research & volume staffing): • Directly managed small to large scale monthly volume staffing projects requested from clients • Provided cost history, formal project proposal and pricing estimation for various project service needs • Coordinated roughly 45 temporary staffs to carry out market research projects on regular short-notice and/or various duration • Managed workflow to ensure all payroll transactions are processed accurately and timely • Liaised with Accounting Department to cross-check timesheet, payroll and salary calculation for temp staffs

Recruiter

• May 2017 - Dec 2017

• Scouted and screened a minimum of 6 qualifying candidates daily through multiple job search/posting engines • Invited potential candidates to interview with Career Advisors and collect their availability & job preferences • Tracked candidates’ progress through interviews & placement processes • Secured a minimum of 3 job placements monthly • Other duties as required by Sr. Career Advisors and Supervisor • Scouted and screened a minimum of 6 qualifying candidates daily through multiple job search/posting engines • Invited potential candidates to interview with Career Advisors and collect their availability & job preferences • Tracked candidates’ progress through interviews & placement processes • Secured a minimum of 3 job placements monthly • Other duties as required by Sr. Career Advisors and Supervisor

Patient Service Representative

• Aug 2015 - Jun 2016

• Perform receptionist duties to assist 50 dental patients daily with correspondence, checking in/out, scheduling, answering phones • Register, update insurance information and verify patient’s eligibility weekly • Collect co-payments, set up payment plans for daily cash reconciliation • Follow up with referrals and record releases on a daily basis • Familiar with NextGen, HIPAA, insurance policies • Arrange monthly schedule for the dental team staffs • Provide feedback… Show more • Perform receptionist duties to assist 50 dental patients daily with correspondence, checking in/out, scheduling, answering phones • Register, update insurance information and verify patient’s eligibility weekly • Collect co-payments, set up payment plans for daily cash reconciliation • Follow up with referrals and record releases on a daily basis • Familiar with NextGen, HIPAA, insurance policies • Arrange monthly schedule for the dental team staffs • Provide feedback and suggestions to improve patient care and service quality Show less • Perform receptionist duties to assist 50 dental patients daily with correspondence, checking in/out, scheduling, answering phones • Register, update insurance information and verify patient’s eligibility weekly • Collect co-payments, set up payment plans for daily cash reconciliation • Follow up with referrals and record releases on a daily basis • Familiar with NextGen, HIPAA, insurance policies • Arrange monthly schedule for the dental team staffs • Provide feedback… Show more • Perform receptionist duties to assist 50 dental patients daily with correspondence, checking in/out, scheduling, answering phones • Register, update insurance information and verify patient’s eligibility weekly • Collect co-payments, set up payment plans for daily cash reconciliation • Follow up with referrals and record releases on a daily basis • Familiar with NextGen, HIPAA, insurance policies • Arrange monthly schedule for the dental team staffs • Provide feedback and suggestions to improve patient care and service quality Show less

Resident Advisor

• Sep 2014 - Jun 2015

• Served as a mentor, advisor and resource of academic, personal and career goals for all residents • Enforced the University and Residential Life Housing policies through roommate mediation, resident/hall engagement meetings, incident responses • Created, planned and implemented educational, social and recreation programs to inspire a sense of community for over 270 residents • Allocated budget and resources used for events • Assisted with new Resident Advisors’ recruitment… Show more • Served as a mentor, advisor and resource of academic, personal and career goals for all residents • Enforced the University and Residential Life Housing policies through roommate mediation, resident/hall engagement meetings, incident responses • Created, planned and implemented educational, social and recreation programs to inspire a sense of community for over 270 residents • Allocated budget and resources used for events • Assisted with new Resident Advisors’ recruitment, selection and evaluation periods Show less • Served as a mentor, advisor and resource of academic, personal and career goals for all residents • Enforced the University and Residential Life Housing policies through roommate mediation, resident/hall engagement meetings, incident responses • Created, planned and implemented educational, social and recreation programs to inspire a sense of community for over 270 residents • Allocated budget and resources used for events • Assisted with new Resident Advisors’ recruitment… Show more • Served as a mentor, advisor and resource of academic, personal and career goals for all residents • Enforced the University and Residential Life Housing policies through roommate mediation, resident/hall engagement meetings, incident responses • Created, planned and implemented educational, social and recreation programs to inspire a sense of community for over 270 residents • Allocated budget and resources used for events • Assisted with new Resident Advisors’ recruitment, selection and evaluation periods Show less

Public Relation Intern

• Jul 2014 - Aug 2014

• Conducted interviews with 3 cases of pro-bono heart surgeries for 3 infants • Proposed 2 separated public relation plans for the Foundation’s collaboration with major hotels and schools in the city • Chaperoned visits to 10 struggling families in the countryside to deliver donations from major corporations from the city • Focused on expanding and publishing the social media sites (Facebook, Twitter) to encourage attention from the public • Transcribed and edited 2 written… Show more • Conducted interviews with 3 cases of pro-bono heart surgeries for 3 infants • Proposed 2 separated public relation plans for the Foundation’s collaboration with major hotels and schools in the city • Chaperoned visits to 10 struggling families in the countryside to deliver donations from major corporations from the city • Focused on expanding and publishing the social media sites (Facebook, Twitter) to encourage attention from the public • Transcribed and edited 2 written interviews, promotional items for advertising “Run for Hearts” annual event Show less • Conducted interviews with 3 cases of pro-bono heart surgeries for 3 infants • Proposed 2 separated public relation plans for the Foundation’s collaboration with major hotels and schools in the city • Chaperoned visits to 10 struggling families in the countryside to deliver donations from major corporations from the city • Focused on expanding and publishing the social media sites (Facebook, Twitter) to encourage attention from the public • Transcribed and edited 2 written… Show more • Conducted interviews with 3 cases of pro-bono heart surgeries for 3 infants • Proposed 2 separated public relation plans for the Foundation’s collaboration with major hotels and schools in the city • Chaperoned visits to 10 struggling families in the countryside to deliver donations from major corporations from the city • Focused on expanding and publishing the social media sites (Facebook, Twitter) to encourage attention from the public • Transcribed and edited 2 written interviews, promotional items for advertising “Run for Hearts” annual event Show less

Exchange Participant Manager

• Feb 2014 - Jun 2014

• Researched and facilitated internships and volunteer opportunities to exchange participants • Generated leadership skills through coordinating and participating in events, meetings • Researched and facilitated internships and volunteer opportunities to exchange participants • Generated leadership skills through coordinating and participating in events, meetings

Student Ambassador

• Jan 2012 - Jun 2013

• Facilitated quarterly orientations for approximately 300 international students per quarter • Coordinated with other Ambassadors in organizing campus , events with teams of 100 North Star volunteers • Delegated administrative paperwork, and promotional items for admission recruitment periods • Handled social media sites and advertisement as the school’s representative • Encouraged students to participate in diverse events organized by different clubs/organizations • Facilitated quarterly orientations for approximately 300 international students per quarter • Coordinated with other Ambassadors in organizing campus , events with teams of 100 North Star volunteers • Delegated administrative paperwork, and promotional items for admission recruitment periods • Handled social media sites and advertisement as the school’s representative • Encouraged students to participate in diverse events organized by different clubs/organizations