Przemysław Parobiec

Process Excellence Lead at Xceedance
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Contact Information
us****@****om
(386) 825-5501
Location
Raciborski, Śląskie, Poland, PL
Skills

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Bio

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Credentials

  • AgilePM® Practitioner
    APMG International
    Sep, 2018
    - Nov, 2024
  • AgilePM® Foundation
    APMG International

Experience

  • Xceedance
    • United States
    • Insurance
    • 700 & Above Employee
    • Process Excellence Lead
      • Jan 2018 - Present

      I am responsible for Process Excellence at Krakow office. I am leading Europe Quality Assurance department; Automation team and Case Management support for Operations teams and . I am responsible for Process Excellence at Krakow office. I am leading Europe Quality Assurance department; Automation team and Case Management support for Operations teams and .

  • Alight Solutions
    • United States
    • IT Services and IT Consulting
    • 700 & Above Employee
    • Client Application Technology Support Team Lead
      • Apr 2012 - Dec 2017

      I was leading Client Application Tech Support team responsible for maintaining technology for HR BPO business. My scope of work was very wide - focused on incident management, major incident management, application support and tech projects. Within over 5 years I was driving process changes impacting both HR operations and technology areas. I was leading Client Application Tech Support team responsible for maintaining technology for HR BPO business. My scope of work was very wide - focused on incident management, major incident management, application support and tech projects. Within over 5 years I was driving process changes impacting both HR operations and technology areas.

  • Capgemini
    • France
    • IT Services and IT Consulting
    • 700 & Above Employee
    • High Priority Incident Management
      • Sep 2008 - Apr 2012

      Major Incident Management Major Incident Management

Education

  • Politechnika Śląska w Gliwicach
    n/a
    2003 - 2007

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