Experience

Smart Spin

• Malta
• E-Learning Providers
• 1 - 100 Employee

• Chief Marketing Officer

  • Jan 2022 - Present

• Community Service Representative

  • Jan 2020 - Dec 2021



PokerStrategy.com

• Gibraltar
• Online Audio and Video Media
• 1 - 100 Employee

• Freelance Project Coordinator

  • Nov 2016 - Jan 2020

  Using my past experiences I've been involved in a successful launch of an entirely new project "SpinLegends", where as Project Coordinator I've been responsible for:- Relations with more than one hundred members,- Creating and improving internal processes,- Creating detailed documentation using variety of tools,- Direct reporting to Project Managers,- Online marketing,- Content management.

• Freelance Poker School Coordinator E-Learning

  • Jan 2013 - Jan 2020

  I've been successfully coordinating the educational department of two Business Units: Polish (till May 2015) and English, ensuring the highest quality of our e-learning offer. This included:- Coordinating & strengthening a team of dozens of worldwide freelancers,- Providing daily & detailed feedback,- Managing video content & live webinars,- Keeping high impact with promotions and advertising,- Content quality assurance & content editing,- Administration, documentation and reporting. Show less

• Freelance Community Supporter - Polish

  • Jan 2012 - Dec 2013

  As Accredited Freelancer I've provided customer service to community members through a variety of channels including:- public forums by pro-actively addressing customer issues & by ensuring that it is a friendly and helpful place,- ticket system by dealing with customers' inquiries on daily basis & making sure the provided information is always up-to-date and of a high quality.

• Internship Trainee

  • Aug 2012 - Jan 2013

  During my 6-month internship at the office headquarters in Gibraltar I had the opportunity to significantly improve my skills and gain the necessary experience to evolve further as a valuable asset for the company. Over that time:- I continued to work as a Community Supporter and successfully trained two other freelancers for this position,- I worked closely with Community Managers of the Polish Business Unit on expanding our community (member acquisition, community management, marketing, promotions),- As PokerSchool Coordinator E-Learning Trainee I started my training program with the PokerSchool Team which lead to becoming a coordinator of the educational department for the Polish community. Show less