Prudence Webb
Accounting Technician at LITTLE THOMPSON WATER DISTRICT- Claim this Profile
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Bio
Amy L Walker
I worked with Prudence at Tetra Tech, Inc., and supported her during regular breaks, or planned absences, for phone coverage. When I walked through the door for the initial interview, she was very obligatory and approachable, and in fact – we ‘clicked’ right away. Anyone who makes contact with her will see that she is superb at frontline customer management both in person, with electronic and hands-on telephony systems. She is very calming, professional, and a quick learner on assignments she is handed and always asks for clarification when applicable. I highly recommend her long-term services for your company, as she is insurmountably loyal, dedicated, and is a delightful personality. She remains very calm within frantic environments and multiple consecutive requests; and I personally experienced her as a very knowledgably, patient teacher with telephone training, familiarity with policy and procedures, and just an overall competent presence as a first impression for your company. She is a clear, concise communicator, and handles customer conflict with ease, without making judgment reactions, and gets them to the right senior manager very timely for their resolutions. She has over 12 years of consistent experience with one employer which demonstrates her loyalty and ‘stick-to-it-ness’ for doing her job very well. She will be a great fit for your industry and/or business culture, as she respects all levels of personalities, management levels, and just makes you feel very comfortable, important, and valued, which will automatically sell your company’s reputation.
Angela McElyea
Working with Prudence was quite simply a joy. She is prompt, reliable and has excellent organizational skills. She approaches her work with great professionalism, is attentive to details, and instantly makes customers, callers, and co-workers feel at ease.
Amy L Walker
I worked with Prudence at Tetra Tech, Inc., and supported her during regular breaks, or planned absences, for phone coverage. When I walked through the door for the initial interview, she was very obligatory and approachable, and in fact – we ‘clicked’ right away. Anyone who makes contact with her will see that she is superb at frontline customer management both in person, with electronic and hands-on telephony systems. She is very calming, professional, and a quick learner on assignments she is handed and always asks for clarification when applicable. I highly recommend her long-term services for your company, as she is insurmountably loyal, dedicated, and is a delightful personality. She remains very calm within frantic environments and multiple consecutive requests; and I personally experienced her as a very knowledgably, patient teacher with telephone training, familiarity with policy and procedures, and just an overall competent presence as a first impression for your company. She is a clear, concise communicator, and handles customer conflict with ease, without making judgment reactions, and gets them to the right senior manager very timely for their resolutions. She has over 12 years of consistent experience with one employer which demonstrates her loyalty and ‘stick-to-it-ness’ for doing her job very well. She will be a great fit for your industry and/or business culture, as she respects all levels of personalities, management levels, and just makes you feel very comfortable, important, and valued, which will automatically sell your company’s reputation.
Angela McElyea
Working with Prudence was quite simply a joy. She is prompt, reliable and has excellent organizational skills. She approaches her work with great professionalism, is attentive to details, and instantly makes customers, callers, and co-workers feel at ease.
Amy L Walker
I worked with Prudence at Tetra Tech, Inc., and supported her during regular breaks, or planned absences, for phone coverage. When I walked through the door for the initial interview, she was very obligatory and approachable, and in fact – we ‘clicked’ right away. Anyone who makes contact with her will see that she is superb at frontline customer management both in person, with electronic and hands-on telephony systems. She is very calming, professional, and a quick learner on assignments she is handed and always asks for clarification when applicable. I highly recommend her long-term services for your company, as she is insurmountably loyal, dedicated, and is a delightful personality. She remains very calm within frantic environments and multiple consecutive requests; and I personally experienced her as a very knowledgably, patient teacher with telephone training, familiarity with policy and procedures, and just an overall competent presence as a first impression for your company. She is a clear, concise communicator, and handles customer conflict with ease, without making judgment reactions, and gets them to the right senior manager very timely for their resolutions. She has over 12 years of consistent experience with one employer which demonstrates her loyalty and ‘stick-to-it-ness’ for doing her job very well. She will be a great fit for your industry and/or business culture, as she respects all levels of personalities, management levels, and just makes you feel very comfortable, important, and valued, which will automatically sell your company’s reputation.
Angela McElyea
Working with Prudence was quite simply a joy. She is prompt, reliable and has excellent organizational skills. She approaches her work with great professionalism, is attentive to details, and instantly makes customers, callers, and co-workers feel at ease.
Amy L Walker
I worked with Prudence at Tetra Tech, Inc., and supported her during regular breaks, or planned absences, for phone coverage. When I walked through the door for the initial interview, she was very obligatory and approachable, and in fact – we ‘clicked’ right away. Anyone who makes contact with her will see that she is superb at frontline customer management both in person, with electronic and hands-on telephony systems. She is very calming, professional, and a quick learner on assignments she is handed and always asks for clarification when applicable. I highly recommend her long-term services for your company, as she is insurmountably loyal, dedicated, and is a delightful personality. She remains very calm within frantic environments and multiple consecutive requests; and I personally experienced her as a very knowledgably, patient teacher with telephone training, familiarity with policy and procedures, and just an overall competent presence as a first impression for your company. She is a clear, concise communicator, and handles customer conflict with ease, without making judgment reactions, and gets them to the right senior manager very timely for their resolutions. She has over 12 years of consistent experience with one employer which demonstrates her loyalty and ‘stick-to-it-ness’ for doing her job very well. She will be a great fit for your industry and/or business culture, as she respects all levels of personalities, management levels, and just makes you feel very comfortable, important, and valued, which will automatically sell your company’s reputation.
Angela McElyea
Working with Prudence was quite simply a joy. She is prompt, reliable and has excellent organizational skills. She approaches her work with great professionalism, is attentive to details, and instantly makes customers, callers, and co-workers feel at ease.
Credentials
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Notary Public
Colorado Secretary of State's OfficeOct, 2019- Nov, 2024
Experience
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LITTLE THOMPSON WATER DISTRICT
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United States
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Utilities
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1 - 100 Employee
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Accounting Technician
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Oct 2022 - Present
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Capstone Title, LLC
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Fort Collins, Colorado, United States
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Escrow Assistant
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Jan 2022 - Aug 2022
• Assisted Closers in scheduling and preparing files for closings in accordance with contracts, title commitments, closing instructions, and regulations • Prepared Preliminary and Final figures for closings • Presented Closings • Provided Excellent Customer Service • Prepared Daily Remote Deposits • Prepared Escrow Documents for closings • Prepared Earnest Money Receipts and Releases • Stop Payments • Processed Lender Requests • Closed out files for Final Accounting and Policy Disposition • Assisted the Title Dept. with various data entry duties
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Guardian Title Agency, LLC
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Fort Collins, Colorado, United States
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Closing Assistant
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Aug 2020 - Jan 2022
• Answer multi-line phones for 5 offices • Provide excellent customer service and provide clients with the information they request • Order Entry for our Northern Colorado and Colorado Springs offices • Assist in clearing title i.e. assisting in obtaining payoffs and removing liens • Earnest Money Receipts/Releases and Stop Payments • Prepare Introduction/Welcome emails to clients • Input trailing information like contact info, etc. • Schedule closings • Monitor Guardian Title’s Fort Collins Inbox • Order CIC/HOA documents and ask for amend/extend if needed • Lender Requests • Daily Deposits • Conduct Closed File Audits/Clean up Trial Balances
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Pike Engineering, LLC
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Johnstown, Colorado
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Operations Support Specialist
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May 2014 - Jun 2020
Lead Customer Service Representative, Assist Customers with Questions and keeping them updated, Schedule Site Visits, Create Orders/PI's (Project Information Sheets) Updated PI's, Created Quote letters, Prepared Active Project Status Reports, Entered Timesheets, Processed checks, Prepared Matrixes, Data Entry in Access and SAP, Process P card transactions, Order office supplies, Answer phones, Schedule Appointments, filing, and archiving, Create GIS sketches. Lead Customer Service Representative, Assist Customers with Questions and keeping them updated, Schedule Site Visits, Create Orders/PI's (Project Information Sheets) Updated PI's, Created Quote letters, Prepared Active Project Status Reports, Entered Timesheets, Processed checks, Prepared Matrixes, Data Entry in Access and SAP, Process P card transactions, Order office supplies, Answer phones, Schedule Appointments, filing, and archiving, Create GIS sketches.
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Pratt Management Company
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Longmont, Colorado
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Administrative Assistant to the President/Receptionist
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Mar 2013 - May 2014
Answer phones, maintain calendars, make reservations, & assist customers Responsible for recording and balancing oil/gas revenue on production worksheets Organize the President’s emails into folders on the Google Drive Keep executed leases and addendums scanned and organized in the Drive Scan and email out monthly rent invoices and reconciliations to tenants Call HVAC, roof, and plumbing contractors for tenant repairs Prepare expense reports, order office supplies, process mail, make deposits, maintain copier Perform research for various projects and fill out work order requests
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Tetra Tech
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United States
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Civil Engineering
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700 & Above Employee
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Exceptional Administrative Assistant II/Senior Receptionist II
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Nov 2000 - Oct 2012
Answered an average of 150 calls a day on a multi-line phone system Maintained calendars, reserved conference rooms, & company vehicles Ordered office supplies and responsible for office maintenance Processed daily deposits in the lockbox and monthly vehicle mileage logs Accountable for processing incoming and outgoing mail, faxes, overnight packages (including international packages), certifieds, and deliveries Typed mailing labels, transmittals, modified documents, and maintained the company rolodex and phone list Provided back-up assistance to administrative staff, notary services, and generated monthly safety reports
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Security Title Guaranty Company
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Loveland, Colorado
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Real Estate Closing Agent
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Jun 1998 - Nov 2000
Handled numerous incoming calls, scheduled closings, and input orders Calculated final figures for closings and responsible for daily deposits Provided excellent customer service while handling multiple tasks simultaneously with rush deadlines and provided notary services Handled numerous incoming calls, scheduled closings, and input orders Calculated final figures for closings and responsible for daily deposits Provided excellent customer service while handling multiple tasks simultaneously with rush deadlines and provided notary services
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Title America
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Real Estate
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1 - 100 Employee
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Assistant Closer
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Jun 1997 - Jun 1998
Backed up closers in the physical presentation of real estate documents Calculated preliminary seller closing figures Responsible for removing any defects in title like judgments and tax liens Backed up closers in the physical presentation of real estate documents Calculated preliminary seller closing figures Responsible for removing any defects in title like judgments and tax liens
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Education
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1988 - 1992
University of Colorado at Boulder
Bachelor of Science in Business Administration, Business Administration - Organizational Management and Personnel Human Resource Management
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