Prramod P P.
Head Of Operations at Hospitality- Claim this Profile
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English Full professional proficiency
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Bio
Credentials
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Association of Mutual Funds in India – Advisors Modules
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Experience
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Hospitality
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Business Consulting and Services
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700 & Above Employee
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Head Of Operations
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Aug 2010 - Present
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Tata Mutual Fund
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India
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Financial Services
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400 - 500 Employee
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Senior Manager
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Jun 2008 - Oct 2008
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IL & FS Securities & Services Limited
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Computer and Network Security
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1 - 100 Employee
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Head Regional Operations
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Nov 2007 - May 2008
Key Deliverables: Ensured punctuality in processing of transactions, banking of instruments and MIS to Middle Office according to oranization guidelines Handled complaints /issues reported by investors & resolved within the time frame Assured error free entry of data Handled audits carried out on fortnightly basis Spearheaded the branch efficiently and maintain a healthy working environment Addressed the escalated issues as per the escalation matrix Prepared KOP for MO and FO Ensured proper record for cheques (Redemption proceeds and dividend) Show less
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Optimix
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Financial Services
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1 - 100 Employee
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SENIOR MANAGER -OPERATIONS AND CLIENT SERVICING
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Apr 2007 - Nov 2007
Key Deliverables: Ensured punctuality in processing of transactions, banking of instruments and MIS to Middle Office according to oranization guidelines Handled complaints /issues reported by investors & resolved within the time frame Assured error free entry of data Handled audits carried out on fortnightly basis Spearheaded the branch efficiently and maintain a healthy working environment Addressed the escalated issues as per the escalation matrix Prepared KOP for MO and FO Ensured proper record for cheques (Redemption proceeds and dividend) Show less
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Manager Operations
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Feb 2006 - Mar 2007
The Accountabilities & Attainments 1 Impeccable in o Setting up of the software and database of various clients o Monitoring the Brokerages receivables from various mutual funds o Adressing of the escalations in customer service queries in Talisma o Calculating brokerage payable & tracking of collection of various branches all over India for various daily transactions and during a particular ongoing NFO 7Co ordinated with all india branches of Indian Bank & updating them about new schemes and queries if any to be resolved pertaining to applications and cut offs 8 Resolved o Internal queries from Sales and Subordinates o Queries from Indian Bank Branches & Punjab National Bank all over India Show less
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Mata Securities (I) Pvt. Ltd.,
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Mumbai Area, India
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Asst Manager
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Jun 2001 - Jan 2006
Key Deliverables: Overseen the entire back office operations and directing the team of 8 in the Mutual Funds Department Interacted with the clients and adressed various queries with appropriate solutions Retained MIS for various purposes (Net Allocation, Performance of branches, Brokerages from different Mutual Funds and forwarding reports to the management for further Strategies Handled the Mutual Funds India Software. Monitored the daily high value investments and redemptions Collated daily investments and redemption records from all the branches in India Retained the database of all transactions pertaining to Mutual Fund Investments and redemptions Show less
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Centaur Laboratories Pvt. Ltd.
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Mumbai Area, India
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Business Manager
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Jun 1998 - May 2001
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Education
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1980 - 1998
Maharshi Dayanand College, Mumbai University, Mumbai, India
Bachelors in Commerce, Business/Commerce, General
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