Protasia Dewi

Front Office Manager at Grand Zuri Hotels
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Contact Information
us****@****om
(386) 825-5501
Location
Indonesia, ID
Languages
  • English Native or bilingual proficiency
Skills

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Bio

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Credentials

  • Trainer of Pesonna Experience
    PT Pesonna Indonesia Jaya (by Pegadaian)
    Nov, 2019
    - Nov, 2024
  • AKTA IV - Teacher Certification
    Sanata Dharma University
    Jan, 2011
    - Nov, 2024

Experience

  • Grand Zuri Hotels
    • Indonesia
    • Hospitality
    • 300 - 400 Employee
    • Front Office Manager
      • Aug 2021 - Present

      Praise the Lord God!

    • Front Office Manager
      • Dec 2020 - Jul 2021

      Bless the Lord!

  • Pesonna Tugu Hotel
    • Indonesia
    • Hospitality
    • 1 - 100 Employee
    • Front Office Manager
      • Oct 2019 - Nov 2020

      Maximizing Revenue and Guest Satisfaction Maximizing Revenue and Guest Satisfaction

  • Grand Zuri Hotels
    • Indonesia
    • Hospitality
    • 300 - 400 Employee
    • Front Office Manager
      • Mar 2018 - Sep 2019

      FO & Ecommerce

    • Assistant Front Office Manager acting as FOM
      • Aug 2017 - Feb 2018

      Love your job, live your life happily!

    • Assistant Front Office Manager acting as FOM
      • Mar 2017 - Aug 2017

      Have Fun!

    • Executive Secretary and Public Relation
      • Feb 2015 - Feb 2017

      * Reporting to General Manager* Help managing OTA* Make sure all of the Hotels' operational run smoothly* Handling guest comments * Assist General Manager on daily basis* Involving in any departement head meeting and division meeting* Entertaining any potential client as determined by General Manager* Taking minutes meeting of every meeting held by General Manager* Becoming a good model in every action* Handling media partners* Handling Hotel's press release and advertisements* Handling company branding* Handling social media Show less

    • Executive Secretary
      • 2015 - Feb 2017

      * Reporting to General Manager* Help managing OTA* Make sure all of the Hotels' operational run smoothly* Handling guest comments * Assist General Manager on daily basis* Taking minutes meeting of every meeting held by General Manager* Becoming a good model in every action

    • Front Office Supervisor
      • Jun 2014 - Feb 2015

      * Make sure all the Hotel's operation run smoothly* Reporting to Front Office Manager* Supervising all the jobs * Be a sample for all of the Front Office Staffs

    • Front Desk Agent
      • Jun 2013 - Jun 2014

  • Jambuluwuk Hotels and Resorts
    • Indonesia
    • Hospitality
    • 1 - 100 Employee
    • Front Desk Agent
      • Oct 2011 - Jan 2013

      * Handling Guests' check in and check out process * Make sure all the bills settled * Delivering guests' request to departments concerned * Make sure all the operational run smoothly * Handling report * Handling cashier * Handling Guests' check in and check out process * Make sure all the bills settled * Delivering guests' request to departments concerned * Make sure all the operational run smoothly * Handling report * Handling cashier

  • Columbia Edu Center (CEC) Klaten
    • English Teacher
      • Jun 2009 - Oct 2009

      Teaching English in many levels of students, from pre- school students to working men Teaching English in many levels of students, from pre- school students to working men

  • SD Marsudirini Yogyakarta
    • English Extra-curricular Teacher
      • Sep 2008 - Jan 2009

Education

  • Sanata Dharma University
    Bachelor of Education - BEd, English/Language Arts Teacher Education
    2003 - 2011
  • Stella Duce I Yogyakarta
    2000 - 2003

Community

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