Phil Owen

at OnSight PROS
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Contact Information
Location
Kingsport, Tennessee, United States, US
Languages
  • English -

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5.0

/5.0
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LinkedIn User

Phil is thoughtful, trustworthy and savvy. He’s a great peer to have and I greatly admire and respect his approach to innovation and leadership. Class act indeed.

Keith Mitchell

Phil is a natural leader whether it be in business, the community, church or home. His positive energy is tempered by his ability to accurately assess the big picture, form a plan, and to then roll up his sleeves and lead his team to execute that plan. He does so with integrity, humor, intelligence, and respect for everyone that he encounters. He is a strategic thinker and is particularly gifted at working in a technical environment and problem-solving.

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Experience

    • United States
    • Real Estate
    • 1 - 100 Employee
      • May 2019 - Present

      • Aug 2012 - Present

      Designed and developed a comprehensive operations database to manage business operations from “cradle to grave” of customer (CRM) and work order management Integrated mobile iPad App to reduce technician error and enhance field personnel efficiencyDeveloped system for and trained call center personnel to handle inbound and outbound calling for scheduling work orders with tenants, routing technicians, invoicing, and collectionsOversaw expansion of business into Atlanta (GA), Jacksonville (FL), Orlando (FL), Tampa (FL), Pensacola (FL), and Phoenix (AZ) Show less

    • Director of Operations
      • Mar 2016 - Jul 2019

      SigDay Pharmacies exists to purchase and preserve independent pharmacies. As Director of Business Development, I focus on identifying, vetting, and purchasing viable pharmacies that fit SigDay's business model. Following purchase, the Director of Business Development is responsible for training pharmacy management in HR, finance, sales, marketing, retail, prescription sync, and pharmacy operations. SigDay Pharmacies exists to purchase and preserve independent pharmacies. As Director of Business Development, I focus on identifying, vetting, and purchasing viable pharmacies that fit SigDay's business model. Following purchase, the Director of Business Development is responsible for training pharmacy management in HR, finance, sales, marketing, retail, prescription sync, and pharmacy operations.

    • United States
    • Telecommunications
    • 1 - 100 Employee
    • Project Manager
      • Apr 2006 - Dec 2015

      • Managed FTTH deployment projects in East TN and South TX • Increased profits from -3% to +25% in a period of 5 years • Hired and managed a staff of production technicians, managers, and office personnel (Up to 25 total) • Reduced staff churn by more than 50% at all locations • Created and managed a small direct sales operation of door-to-door personnel • Maintained relationship between clients and On Trac, Inc. • Dramatically reduced costs from return trips through a quality control program to maintain quality and consistency of installations and customer satisfaction • Created and maintained systems and processes to manage workflow Show less

    • United States
    • Civic and Social Organizations
    • President
      • 2010 - 2011

Education

  • Carson-Newman University
    BS, Philosophy
    1999 - 2004

Community

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