Promise Eliminhele

Senior Product Manager at Kora
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Location
Lagos State, Nigeria, NG

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Experience

    • Apparel & Fashion
    • 1 - 100 Employee
    • Senior Product Manager
      • Nov 2022 - Present
    • Nigeria
    • Financial Services
    • 1 - 100 Employee
    • Senior Product Manager
      • Jan 2022 - Oct 2022

      • Defined, evaluated and developed Settl.me lifestyle product; a payment and e-commerce platform that allows users to make payments, buy and sell on one platform. • Conducted data mining to analytically support and validate product initiatives. • Established and executed pricing strategy to optimize market competitiveness while optimizing margin and sales mix. • Championed the development of the investors pitch deck for the purpose of raising capital from investors. • Defined, evaluated and developed Settl.me lifestyle product; a payment and e-commerce platform that allows users to make payments, buy and sell on one platform. • Conducted data mining to analytically support and validate product initiatives. • Established and executed pricing strategy to optimize market competitiveness while optimizing margin and sales mix. • Championed the development of the investors pitch deck for the purpose of raising capital from investors.

    • Nigeria
    • Technology, Information and Internet
    • 100 - 200 Employee
    • Product Manager- Consumer Services & Internal tools
      • Apr 2021 - Mar 2022

      • Supervised the planning, development, and implementation of B2C payment solution (settl.me) that enables users to make peer2peer • Developed product vision and strategy throughout the product's life cycle and clearly defined software requirements to the development team in the form of user stories. • Developed marketing strategy, which included pricing, promotional activities, distribution, and product development. • Managed all client, vendor, and stakeholder relationships, negotiating terms, scope, and deadlines • Championed the soft launch of the product which led to more than 300 active users in the first month. Show less

    • Product Management Consultant
      • Feb 2021 - Apr 2021
    • Nigeria
    • Financial Services
    • 200 - 300 Employee
      • Jun 2020 - Mar 2021

      •Deployed 8 major product features within my first 5months as the product manager of the SME banking team. These features focused on easing internal operations and improving customer experience and acquisition. This resulted in a 60% increase in revenue.• Open-savings project - Effectively negotiated the sprint goal with the team, which resulted in slashing delivery time by 50% in a single quarter.• Championed and launched the loans product feature for SME business owners to enable businesses acquire loans in less than 10minutes.• Led the execution of quick codes (USSD) to enable customers without smart phones to perform transactions seamlessly. This resulted in a decrease in operational cost and an increase in customer acquisition.• Developed the Kudi-Dash merchant product; a solution that enables mobile money agents process all forms of payments (collections and payout) for customers. Show less

      • Jun 2019 - Jun 2020

      • Championed the virtual accounts creation product feature which raised the total transaction counts of wallet funding by 67% and improved the company’s revenue.• USSD withdrawals project - Developed the product's vision and strategy and effectively launched the product. It exceeded expectations by pulling more than 10,000 transactions MoM within the first 10 months of launch, ultimately the company's revenue was improved.• USSD withdrawals product - Reviewed the third-party vendors' API documents to correct errors/ omissions before handing them to the development team. This increased the team’s productivity by %6.• Analysed potential partner relationships for products and collaborated with 3rd party vendors to drive product reliability and growth on schedule and budget• Inspected and enforced periodic regulations to ensure the safe use of the product. Show less

      • Jun 2019 - May 2020

      • Designed and defined a framework for fraud prevention, detection and response.• Developed a customer onboarding tier system based on KYC requirements to prevent fraud incidents.• Collaborated with the compliance team to establish company-wide regulations to ensure the safe use of the company's products.

      • Jul 2018 - Jun 2019

      • Customers onboarding project- Effectively contributed to the design of the onboarding flow for users based on feedback. This reduced the new-user churn rate by 10%• Curated and conducted training on the use of customer experience tools (intercom and 3CX Phone System) for the customer experience team which grew the team's effectiveness by 25%.• Supported an Agile software development process, working in conjunction with end users/stakeholders and technical delivery teams.• Awarded the Most Hardworking Employee of the Year Award for outstanding performance. Show less

    • Nigeria
    • Higher Education
    • 200 - 300 Employee
    • Research Assistant
      • Apr 2018 - Jun 2018

      • Led a four-man research team • Developed materials and methods for data collection and analysis • Gathered data and maintained accurate records for the research • Conducted literature searches • Performed lab work with enzyme-linked immunosorbent assay (ELISA) kit to test for hormones • Balanced the research work with school academics • Led a four-man research team • Developed materials and methods for data collection and analysis • Gathered data and maintained accurate records for the research • Conducted literature searches • Performed lab work with enzyme-linked immunosorbent assay (ELISA) kit to test for hormones • Balanced the research work with school academics

    • Founder
      • May 2017 - Dec 2017

      • Assembled and tested ingredients to create unique recipes • Oversaw and catered for events and occasions • Managed and exceeded customers’ expectations by continually satisfying their needs • Monitored and managed sales and budgets of the company • Utilized social media for managing brand awareness, customer engagement, and corporate reputation. • Assembled and tested ingredients to create unique recipes • Oversaw and catered for events and occasions • Managed and exceeded customers’ expectations by continually satisfying their needs • Monitored and managed sales and budgets of the company • Utilized social media for managing brand awareness, customer engagement, and corporate reputation.

Education

  • Babcock University, Ilishan-Remo, Nigeria
    Bachelor of Science - BS, Physiology, General
    2014 - 2018

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