Experience

PT EDI Indonesia

• Indonesia
• IT Services and IT Consulting
• 200 - 300 Employee

• Division Head

  • Dec 2020 - Present

• Division Head - Sales Port

  • Sep 2018 - Dec 2020

• Senior Vice President - Customs Sector

  • Jan 2015 - Oct 2018

• VP Sales Customs Sector

  • Feb 2013 - Jan 2015

• VP Customer Support

  • Jan 2012 - Feb 2013

• VP Business Development

  • Jan 2011 - Jan 2012

  assigned to help Board of Director to create long-term and short-term plans for the company. Analyze the strengths and weaknesses , the company's position in competition, market shares, product maturity, and the company's development plan for the next 5 years based on fact data and assumptions.

• System & Application Development Analyst

  • Jan 2009 - Jan 2011

  Responsible for overseeing a troubleshooting team for certain issues, conducting testing on systems and documenting the results, and managing the implementation of installations and upgrades. Create and maintain a knowledge management system of work procedures. Deal with customer requests, and collaborate with marketing and sales personnels. Maintaining HUB customers, conducting some upgrades on Customs EDI Communities. Moving EDI solutions from proprietary to Internet based solutions.

• Business System Analyst - Customs Sector

  • Apr 2007 - Dec 2008

  Analysing product and requirements, and ensure sets of requirements has been put on the right place. Maintaining communication within internal and externals (Government official and stake holders). As a team, conduct development cycles from analyses to production and maintaining services on post production. On this role, i 've involved on INSW Portal development as system analyst and UI Designer and some other EDI projects on Customs and Excise, Port Solutions and Banking.

• Application Developer

  • Jun 2003 - Apr 2007

  Understanding client requirements and how they translate to new application features. Collaborating with development team and other IT staff to set specifications for new applications. Writing high-quality code to program complete applications on schedule. Develop certain application for EDII communities based like for Customs Communities, Banking Communities And Port Communities. Solution mostly for standalone user using specific EDI protocol format and communication.

• Customer Support Staff

  • Apr 1998 - Jun 2003

  Reesponsible to responding to customer queries in a timely and accurate way, via phone, email or chat. Identifying customer needs and helping customers using Customs spesific applications called PIB and PEB App. Analyzing and reporting bug and malfunctions of the products to Development team. Escalate problem to 2nd tier if can't closed for certain time.


PT Zixta Logistics Services
• Indonesia
• Wholesale Import and Export
• 1 - 100 Employee
• Company Owner

  • Feb 2007 - Present