Business Development Manager

• Oct 2022 - Present

Business Development Manager

• Feb 2021 - Present

Area Supply Manager

• Nov 2019 - Feb 2021

- Identifying and finalizing new luxury PG's and commitment for maintaining relationships with all stakeholders to run PG business profitably - Managing revenue, sell-able inventory, operational expenses and guest experience to deliver a strong top and bottom line - Responsible for end-to-end business development of the assigned area; includes planning, hiring and building PG supply - Proposing potential business deals by contacting potential partners; discovering and exploring opportunities - Guiding the Operation team to ensure a seamless and effective elevation of the on-boarded PG's to exact OYO standards in the least possible time - Engaging with different stakeholders - vendors, property owners, local and central cross functional teams to deliver the best operational excellence. - Deliver and stellar guest experience and profitability Show less

Business Development Team Lead

• Mar 2019 - Nov 2019

- End-To-End Sales (B2C)- I makes individual contributor’s role, working in a team of go-getters to help to spread the Byju’s way of Learning in the city. - Showcasing skills related counselling, mentoring and business while taking up a sale responsibility. - Interacts Customers on a daily basis and fixing an appointment for the related counselling & mentoring / product pitching. - Getting spot course sale done after interaction. - Ensure a great customer experience and minimize customer escalations. - Ensure only the right sets of customers are interacted. - Punching the orders after sale done. - Handling daily revenue targets. - Cost management for all product in the cluster. - Supervision of product delivery operations in the cluster. Revenue Management - Achieving the daily revenue targets. - Fraud Prevention. - Ensure revenue maximization by customer ability. - Personal targets to maintain the revenue. - Good Relationship with customers for references. People Management - Training new BD associates. - Customer Retention and Relationship building. - Manage relations with customers for good references to ensure transformation changes needed on operational basis. - Conducting apartment campaigns for more reach of delight customers Show less

Operations Team Lead

• Oct 2018 - Mar 2019

- Working on-site to manage the process of On-boarding new partners and Support the existing one.- Lead entire team of vehicle finance and generated sponsorship's for every event conducted by Uber Delivered professional and personalised in-person support in every interaction with delivery partners in the city.- Approached beyond mere problem solving to identify root causes and work with other members of the Uber team to make continuous improvements.- Managing the payment issues of the delivery partners.- Lead the team in solving the customer issues.- Handling the inventor tracker of tees/bags issued to delivery partners by maintaining the Excel-sheets.- Also handled the operations of uber Eats. Embarked on driver/partner side.- Daily achieving the targets onboarding 180 delivery partners weekly.- Lead driver re-engagement and quality for over an year now and leads a team of interns. Working with city operation team on daily functions, that are at the core of Uber- Trained newly on-boarded driver partners with the usage of Uber business application in android and ios based devices. Show less

Marketing Team Lead

• Aug 2017 - Sep 2018

• Overseeing and developing marketing campaigns with a team of 6 members. Scouted for new restaurants, hotels and hospitals to establish partnership with Uber.• Lead the team in organising multiple On-demands, Events and Product exhibitions effectively.• Excelled at monitoring performance and managing campaigns on social media.• Maintaining good working relations with clients and conducting research to deliver best results.

Marketing Intern

• May 2017 - Aug 2017

• Working on sales target which is about generating 10 room nights per month. • Target achieving by getting tie-up with Travel Agency for getting leads. • Promoting the brand among our college students and increase the app downloads. • Promoting campus crew campaign in campus. • Working on sales target which is about generating 10 room nights per month. • Target achieving by getting tie-up with Travel Agency for getting leads. • Promoting the brand among our college students and increase the app downloads. • Promoting campus crew campaign in campus.