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Priyasha Sinha Roy

Faculty Assistant at Syracuse University School of Information Studies

Contact Information

us****@****om

(386) 825-5501

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Location

Syracuse, New York, United States, US

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Faculty Assistant
- Jan 2023 - Present
● Conduct Lab Sessions for 90 students over the 4-month semester,5 classes per week to assist them with tools like Microsoft Project and concepts of Project Management enabling them to create Work Break Down Structure and Project Charter. ● Update the course content to be aligned with Project Management Body of Knowledge 7 and the latest version of Project Management Institute to make it relevant to real-world situations for students. ● Hold 3-6 office hours, assist in-class sessions at both undergraduate and graduate levels, design the weekly quizzes and conduct hybrid sessions to prepare students before exams. ● Grade students' resubmissions of assignments, and assist 2 Professors with technology, including hybrids and online sessions. Show less

Associate Software Analyst
- Apr 2021 - Jul 2022
●Worked in the Security domain using IAM technology, and analyzed the Jira Board to extract 3-4 codes per day that required end-stage testing and deployed those codes using Jenkins. ●Practiced Agile testing, by successfully detecting the issues and vulnerabilities of the code and analyzing the effect of those bugs on the functionality and business flow of the entire product while coordinating them with the development team of 6 people including User Interface and backend developers resulting in fixing the bugs. ● Leveraged Postman as a tool to retrieve data and AWS console to push SQS messages, break down the code and test if each snippet serves the purpose and DODs mentioned by our project manager post discussing with clients, in the Jira. ● Retested the fixed bugs to check for their existence and their effects; after all, verifications are done, approved to code complete to contribute before the live release of the sprint is conducted. ● Participated in daily stand-ups and bi-monthly sprint reviews, retrospective meetings to plan and update the progress of the testing team. ● Lead the entire testing team of 4 testers by providing them Knowledge Transfer sessions specifically on skills including manual and regression testing, IAM domain and Life Cycle Management (Agile)and assign tasks to be completed for the sprint and before the demo sessions thus, shaping them as efficient resources for the project. Show less

Product Analyst
- Aug 2020 - Mar 2021
● Identified and studied the trends of the new market opportunities in the ed-tech sector and operated with those leads using Leadsquared while working with the sales and marketing team of 10 people to increase the usability of the product. ● Analyzed around 50 customer feedback, collected by the sales team and modified the product accordingly using CRM tools like Freshdesk for the benefit of the users resulting in 50-60% reduction in customer dissatisfaction. ● Acted as the common link between the product and end users by ensuring data integrity while undergoing the biggest migration until that date of CRM tools like Leadsquared, Freshdesk to Salesforce and launching of new versions of the product by participating in Ramp Launch of the product resulting in detecting and fixing issues in last stage of product deliverables. Show less

Syracuse University School of Information Studies
Master's of Science, Information System

2022 - 2024
KiiT University
Bachelor's degree in Technology, Information Technology

2016 - 2020
Carmel Junior College
Computer Science

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