Experience

British International Investment

• United Kingdom
• Financial Services
• 300 - 400 Employee

• M365/Infrastructure Engineer

  • Nov 2021 - Jun 2023



University of Oxford

• United Kingdom
• Research Services
• 700 & Above Employee

• Sharepoint Specialist

  • Jan 2021 - Nov 2021



Network Rail

• United Kingdom
• Rail Transportation
• 700 & Above Employee

• O365 Technical lead

  • Sep 2019 - Dec 2020

  Milton Keynes, United Kingdom



Young & Rubicam

• United States
• Advertising Services
• 700 & Above Employee

• Office365 SME

  • Mar 2019 - Sep 2019

  London, Greater London, United Kingdom



Wolseley UK

• United Kingdom
• Wholesale Building Materials
• 700 & Above Employee

• Sharepoint Administrator

  • Feb 2018 - Aug 2018

  Royal Leamington Spa, Warwickshire, United Kingdom



NHS

• Hospitals and Health Care
• 700 & Above Employee

• Sharepoint Administrator

  • May 2017 - Jan 2018

  Birmingham, United Kingdom Office365 Migration SharePoint Administration Office365 Administration OneDrive for Business Skype for Business



BBC

• United Kingdom
• Broadcast Media Production and Distribution
• 700 & Above Employee

• Sharepoint Administrator

  • Nov 2014 - Nov 2016

  Birmingham, United Kingdom ● Provide support for diagnosing and resolving complex user problems SharePoint services. ● Management of Incidents and Problems with regard to the relevant processes, business operational Level Agreements and Service Level Agreements. Advising the Service Delivery manager of issues or technical difficulties. ● Maintain, administer, support, configure, and develop SharePoint environments, which include all SharePoint sites under the remit of Systems Development and Technology… Show more ● Provide support for diagnosing and resolving complex user problems SharePoint services. ● Management of Incidents and Problems with regard to the relevant processes, business operational Level Agreements and Service Level Agreements. Advising the Service Delivery manager of issues or technical difficulties. ● Maintain, administer, support, configure, and develop SharePoint environments, which include all SharePoint sites under the remit of Systems Development and Technology operations. ● Manage SharePoint end user sites, accounts, permissions, access rights and storage allocations in accordance with BBC Information Security policies regarding privacy and security. ● Produce reports and analysis of trends on user metrics, performance metrics, resource usage and the results of defined audits. ● Ensure the change management process is followed for the delivery of application patches, server patches and updates. ● Ensure backups and recovery objectives are achieved on a continuous basis. ● Refining and maintaining an effective disaster recovery plan in line with BBC standards. ● Support, configure and maintain Elastic Search services. ● Central Admin / User Profiles ● Manage Site Collections ● DR Maintenance ● Service packs installation ● Deployment and support for Software bug fix/feature releases ● SQL server management ● Managing services and infrastructure updates Monitoring of disk space, backups and other repetitive tasks IIS Manager and SQL Server ● Active Directory ,DNS, SMTP Understand Network Load Balancing (NLB) architectures Proven experience with Windows PowerShell, Event Viewer, Performance Monitor, and reading SharePoint log Show less



Altisource

• Luxembourg
• Real Estate
• 700 & Above Employee

• Systems Administrator

  • Oct 2011 - Apr 2014

  india ● SharePoint 2003 /2007 and 2010 administration. ● SQL Server administration for SharePoint ● Managing IIS for SharePoint ● Managing SharePoint farms. ● Configuring Web Application ● Administration of Active Directory and user account management ● Providing support for all core systems including Finance, HR/Payroll ● Managing, maintaining and troubleshooting of DNS and DHCP. ● Group Policy Management and implementing security policies. ● Works on all kinds of issue… Show more ● SharePoint 2003 /2007 and 2010 administration. ● SQL Server administration for SharePoint ● Managing IIS for SharePoint ● Managing SharePoint farms. ● Configuring Web Application ● Administration of Active Directory and user account management ● Providing support for all core systems including Finance, HR/Payroll ● Managing, maintaining and troubleshooting of DNS and DHCP. ● Group Policy Management and implementing security policies. ● Works on all kinds of issue related to Outlook / Exchange 2007/2010. ● Working on Exchange server roles. ● Installation and Managing Windows Server 2003 and 2008, File Server, and Print Services. ● Creating files and folders and manage the rights and ownership. ● File Server Management and quota settings for the entire organization ● Creation of user accounts using PowerShell and access levels to other in house applications apart from user domain accounts. ● Ensure periodical clean-up of all shared drives. ● Application Management on Citrix. ● Works on AD Tool Kit for Modification and Pulling reports from Active Directory. ● Microsoft Dynamics Administration ● Escalating unresolved issues to the 3rd line support. Show less



IBM

• United States
• IT Services and IT Consulting
• 700 & Above Employee

• Systems Engineer

  • Mar 2011 - Sep 2011

  india ● Working on L1 and L2 Incidents related to Services and OS Troubleshooting ● Working on issues related to AD users ● Disk Utilization clean up. ● Patch Management and Hotfix ● Windows 2000/2003 server support. ● Server health check up ● Maintaining AD, DNS, DHCP & WINS Servers. ● Coordinating with Other Team for trouble shooting technical issues. ● Resolving issues and ensure 100% SLA ● Mailbox Used:- Lotus Notes



Educomp Solutions Ltd

• India
• E-learning
• 700 & Above Employee

• SYSTEM ADMINISTRATOR

  • Sep 2010 - Mar 2011

  India ● User ID Creation. ● Basic troubleshooting and maintaining the infrastructure.