Priyanka Ahuja
User Experience Design at The Jackson Laboratory- Claim this Profile
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English Native or bilingual proficiency
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Hindi Native or bilingual proficiency
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Sindhi Native or bilingual proficiency
Topline Score
Bio
Credentials
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100 Mentorship Minutes
adplist.orgSep, 2022- Nov, 2024 -
Membership Certificate
The Interaction Design FoundationAug, 2022- Nov, 2024 -
Design Powered by Data: Getting Started with UX Web Analytics
LinkedInJun, 2022- Nov, 2024 -
Enterprise Design Thinking Practitioner
IBMApr, 2022- Nov, 2024 -
UX Design: 1 Overview
LinkedInMar, 2022- Nov, 2024 -
Google UX Design Certificate
GoogleJul, 2021- Nov, 2024 -
Create High-Fidelity Designs and Prototypes in Figma
GoogleJun, 2021- Nov, 2024 -
Design a User Experience for Social Good & Prepare for Jobs
GoogleJun, 2021- Nov, 2024 -
Build Wireframes and Low-Fidelity Prototypes
GoogleMay, 2021- Nov, 2024 -
Start the UX Design Process : Empathize, Define and Ideate
GoogleMay, 2021- Nov, 2024 -
Conduct UX Research and Test Early Concepts
GoogleApr, 2021- Nov, 2024 -
Foundation of User Experience Design
GoogleApr, 2021- Nov, 2024 -
Responsive Web Design in Adobe XD
GoogleJan, 2021- Nov, 2024 -
Introduction to Programming Using Python
University of Michigan -
Introduction to User Experience Design
Georgia Institute of Technology -
Live Project in Digital Marketing
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Sketching for UX Designers
Udemy
Experience
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The Jackson Laboratory
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United States
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Biotechnology Research
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700 & Above Employee
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User Experience Design
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Jul 2022 - Present
- Created end-to-end flows for mobile pricing screens to cater 1.5 million+ users globally by aligning business and user goals- Redesigned existing design flows according to user needs and conducted unmoderated research for advanced search engine- Designed and shipped innovative content, which includes website mockups, visual assets, and built user guides using Pendo for a better product experience for users- Collaborated closely with design team members, developers, and product managers for design reviews, rapid testing, and implementation
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ICICI Bank
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India
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Banking
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700 & Above Employee
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Deputy Manager
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Jun 2016 - Aug 2018
Privilege Banker• Provided service to the 350+ mapped customers, understood their needs and served the same, managed their accounts and build up a liaison with them.• Responsible for retention, churn management and new acquisition of customers with the help of cloud-based CRM software.• Build up the accounts for the existing and the newly attained customers for the bank by upselling them attachments and supplementary products, worth +1 Million.• Handled customer queries, daily transactions and report management using Finacle banking software.• Responsible for making and maintaining the data for existing and newly acquired customers for increasing the bank books.• Held accountable for international customer services and enhanced the relationship while providing them with all the banking needs.
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Axis Bank
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India
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Banking
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700 & Above Employee
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Intern
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May 2015 - Jun 2015
- Participated in user research and recommended helpful approaches to the digitization team for Net Banking - Analyzed the improvement which has been done for the betterment of Customers in Digital World - Participated in user research and recommended helpful approaches to the digitization team for Net Banking - Analyzed the improvement which has been done for the betterment of Customers in Digital World
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Education
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2021 - 2023
Northeastern University
Master of Science - MS, Information Systems, User Experience Design -
2014 - 2016
Jaipuria Institute of Management
Master of Business Administration (M.B.A.), Finance, General -
2009 - 2013
UNITED COLLEGE OF ENGINEERING AND RESEARCH, GREATER NOIDA
Bachelor of Technology (BTech), Electrical, Electronics and Communications Engineering
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