Experience

Hawthorn School District 73

• United States
• Primary and Secondary Education
• 100 - 200 Employee

• Supervisor

  • Aug 2022 - Present

  Roles and Responsibilities: • Supporting Teacher role • Supervise lunch and recess activities daily. • Organize daily schedule of children’s activities. • Responsibility of monitoring activities and settling inappropriate activities. Roles and Responsibilities: • Supporting Teacher role • Supervise lunch and recess activities daily. • Organize daily schedule of children’s activities. • Responsibility of monitoring activities and settling inappropriate activities.



Kohl's

• United States
• Retail
• 700 & Above Employee

• Customer Support Associate

  • Nov 2021 - Present

  Roles and Responsibilities: • Monitor and support Online orders. • Answering questions about services and merchandise, and ensuring customer satisfaction • Assist customers with issues related to order. • Manage and support administrative activities. • Make recommendations and inform customers of relevant promotions. Roles and Responsibilities: • Monitor and support Online orders. • Answering questions about services and merchandise, and ensuring customer satisfaction • Assist customers with issues related to order. • Manage and support administrative activities. • Make recommendations and inform customers of relevant promotions.



Amazon

• United States
• Software Development
• 700 & Above Employee

• Customer Support Associate

  • Sep 2019 - Jun 2020

  Roles and Responsibilities: • Assisting to improve the customer experience by providing real-time, hands-on support to ensure customers receive their packages on time, as promised • Perform investigation of where a package is and how Amazon can get it to a customer as speedily as possible. Roles and Responsibilities: • Assisting to improve the customer experience by providing real-time, hands-on support to ensure customers receive their packages on time, as promised • Perform investigation of where a package is and how Amazon can get it to a customer as speedily as possible.



Freelancing (Now part of Komalsys Technologies, Bangalore)

• Greater Bengaluru Area

• Developer/Tester

  • Feb 2009 - Mar 2011

  • Understanding customer requirements. • Create UI using HTML/Java scripts. • Create test scripts and perform backend testing. • Execute test script and verify application functionality. • Work closely with developer enhance the quality of existing products. • Interact with customers and resolve technical issues. • Respond to customer inquiries and assist in troubleshooting. • Understanding customer requirements. • Create UI using HTML/Java scripts. • Create test scripts and perform backend testing. • Execute test script and verify application functionality. • Work closely with developer enhance the quality of existing products. • Interact with customers and resolve technical issues. • Respond to customer inquiries and assist in troubleshooting.



Sister Nivedita Convent School

• Bangalore, Karnataka, India

• Associate Teacher

  • Jun 2008 - Apr 2009

  Roles and Responsibilities: • Plan lessons and instruct their students. • Assess students’ abilities, strengths, and weaknesses • Adapt lessons to changes in class size • Grade students’ assignments and exams • Communicate with parents about students’ progress • Work with individual students to challenge them and to improve their abilities • Prepare students for standardized tests required by the state education board • Develop and enforce classroom rules and administrative policies • Supervise students outside of the classroom Show less