Priyanka Roy Chowdhury
Asst. Professor, Training and Development Coordinator, Hospital projects at St. John's Medical College- Claim this Profile
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English -
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Bio
Credentials
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Foundation Course on Education Methodologies
Rajiv Gandhi University of Health SciencesJun, 2022- Oct, 2024 -
Certificate on Basic Course on Reserach Methodology from SWAYAM_ MOOCS portal
SWAYAM MHRDAug, 2021- Oct, 2024 -
Green Belt Six Sigma
Ministry of small and micro enterprisesApr, 2017- Oct, 2024 -
Certified NABH Internal Auditor
QCI
Experience
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medical Careers
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Higher Education
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1 - 100 Employee
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Asst. Professor, Training and Development Coordinator, Hospital projects
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Aug 2018 - Present
Teaching, College Ranking Committee, NAAC accreditation, Industry association, HR- Training and Development.Also served as Training and Development Coordinator for the 1500 bed NABH accredited Medical College Hospital. Teaching, College Ranking Committee, NAAC accreditation, Industry association, HR- Training and Development.Also served as Training and Development Coordinator for the 1500 bed NABH accredited Medical College Hospital.
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Administrative Staff College of India
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India
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Business Consulting and Services
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100 - 200 Employee
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Academic Coordinator
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Dec 2016 - Apr 2018
Backend Academic coordination, Examination, Timetable, Accreditation activities and regular s sessions on healthcare management topics as per syllabus. Backend Academic coordination, Examination, Timetable, Accreditation activities and regular s sessions on healthcare management topics as per syllabus.
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Apollo Clinic
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India
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Hospitals and Health Care
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300 - 400 Employee
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Operations Asst. Manager
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Dec 2013 - May 2014
Manager- Clinic Operations, key Perfrmance indicators, RCM, Patient sfaety, Employee Training.Operations and Business Development of a Multispecialty Clinic Responsible for manpower planning, QMS implementations, Training & Development of staff, Doctors’ acquisition etc. Manager- Clinic Operations, key Perfrmance indicators, RCM, Patient sfaety, Employee Training.Operations and Business Development of a Multispecialty Clinic Responsible for manpower planning, QMS implementations, Training & Development of staff, Doctors’ acquisition etc.
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Vasan Eye Care
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Bangalore
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Manager Operations
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Feb 2012 - Mar 2013
HIS Implementation Staff Training & Development Hospital Operations Responsible for staff training and development programs, Manpower planning and leave management. Induction training of new employees. Presenting MIS, Business Review Meeting Data presentation to the Management Committee. Implementation of HIS, staff training etc HIS Implementation Staff Training & Development Hospital Operations Responsible for staff training and development programs, Manpower planning and leave management. Induction training of new employees. Presenting MIS, Business Review Meeting Data presentation to the Management Committee. Implementation of HIS, staff training etc
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Narayana Health
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India
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Hospitals and Health Care
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700 & Above Employee
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Asst. Manager-Hospital Administration/ Quality Improvement
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Aug 2009 - Dec 2010
Promotion of Standardization through following ways: Identify Gaps or NC, ensuring near zero non compliance Ensuring quarterly audits for implementation Policies and procedures in compliance with ACHSI and NABH wellness standards Customer Safety and Risk Assessment Regulatory Compliance Responsible for overseeing development of departmental policies, standard protocols and Procedures. Ensuring implementation of Quality initiatives and development of Quality indicators hospital wide Providing focused surveys, and operational quality audits Involved in data collection. Compilation, analysis and dissemination as part of hospital Quality Improvement. Responsible for conducting the committee meetings and preparing the minutes for the same. Involved in different Quality Audits conducted by Quality Department in order to become complaint to the NABH standards and objective elements. Involved in the process of JCI Accreditation of the Cardiac Hospital. Involved in preparation of training schedule and providing hospital wide staff training for JCI. Responsible for hospital wide active and passive files audit and reporting the findings to the Medical Director. Had carried out numerous PDCA cycles for different process in hospital with the aim of process improvement involving cost benefit and reducing the waiting time for different stake holders. Involved in the Recertification process for NABH in the Cardiac hospital and Final Certification of the Multispecialty block. Promotion of Standardization through following ways: • Served as the training and development coordinator for both Cardiac and Multispecialty hospital • Making training module, scheduling of clinical and non clinical staff as per NABH requirement • Responsible for Compliance for training and development related activities. • Identify Gaps or NC, ensuring compliance in other non Clinical areas • Ensuring quarterly audits for implementation policies and procedures in compliance with NABH for the HRM domain Show less
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THE MISSION HOSPITAL,DURGAPUR
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Hospitals and Health Care
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100 - 200 Employee
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Sr. Executive- Operations
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Mar 2008 - Oct 2008
Responsible for the implementation of the HIS for Laboratory, Radiology and Ward module and training of staff for the same. Responsible for commissioning different departments of the hospital.: Responsible for Manpower planning, recruitment and negotiation for the hospital which was undergoing commissioning stage • Responsible for Induction, Setting up SOPs, Policies regarding HR Operations, Designing and Facilitating Learning and Development Responsible for the implementation of the HIS for Laboratory, Radiology and Ward module and training of staff for the same. Responsible for commissioning different departments of the hospital.: Responsible for Manpower planning, recruitment and negotiation for the hospital which was undergoing commissioning stage • Responsible for Induction, Setting up SOPs, Policies regarding HR Operations, Designing and Facilitating Learning and Development
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Apollo Gleneagles Hospital
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Kolkata Area, India
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Senior Executive
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Aug 2005 - Mar 2008
Responsible for assisting the Medical Director and Head operations during the commissioning phase of the Biggest Day Care facility by Apollo Hospital Group. Assisting the Medical director and Quality Core Committee in processes for Quality Audit and Gap Analysis. Responsible for Monthly MIS and operations reviews reporting to COO at the Hospital Coordination of Ambulance services and involved in developing the emergency call management protocol for the Emergency Department. Responsible for overseeing development of departmental, SOP, Policies, standard protocols and Procedures. Responsible for assisting the Medical Director and Head of Operations during the commissioning phase of the largest Day Care facility by Apollo Hospital Group. • Manpower planning, Recruitment and selection, Training etc. • Responsible for monitoring employee satisfaction and attrition rate as part of Quality Accreditation team • Involved in overseeing development of departmental SOP, Policies, and Procedure related to HR operations Show less
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Education
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2003 - 2005
Administrative Staff College of India-
MHA, Masters in Hospital Administration, Hospital and Health CAre -
2000 - 2003
Calcutta University
B.Sc ( H), Zoology/Animal Biology -
2021 -
Annamalai University
Masters in Human Resources Management, Human Resources Management/Personnel Administration, General
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