Experience

Coastal Community Credit Union

• Canada
• Banking
• 1 - 100 Employee

• Member Service Representative

  • Aug 2022 - Present

  · Consistently exceeded branch targets by 20% for the quarter through effective product matching and exemplary communication skills. · Successfully referred members to Wealth and Lending divisions in the 1st quarter of ‘23; resulting in an increase in revenue and member satisfaction, exceeding the target by 200% · Employed Salesforce CRM to manage over 300+ follow-up calls with members within a month, increasing member retention rates by identifying financial needs and upselling appropriate products while adhering to industry regulations. · Recognized by the Branch Assistant Manager for my ability to promote and recommend products and services to the member. Show less



Walmart

• United States
• Retail
• 700 & Above Employee

• Sales Floor Associate

  • May 2022 - Aug 2022

  · Delivered exceptional customer service by addressing an average of 20 inquiries per day, which led to a 90% satisfaction rate among customers. · Boosted sales performance by implementing innovative merchandise display styles, resulting in a 15% increase in revenue generation. · Collaborated effectively with team members to streamline inventory management processes, leading to a 25% reduction in stocking time and improving product labeling accuracy by implementing barcode scanning technology. Show less



Eternity Legal

• Litigation Attorney

  • Sep 2019 - Aug 2020

  · Conducted thorough research and analysis of relevant laws, regulations, and precedents to support the development of civil cases related to electricity before the Hon'ble Bombay High Court, Appellate Tribunal for Electricity, and Maharashtra Electricity Regulatory Commission. · Interacted with clients through in-person meetings, emails, and calls to provide updates on their legal cases and canvassed effective legal solutions that aligned with their needs. · Assisted in creating compelling cases by gathering pertinent information, including factual evidence and applicable laws, resulting in a successful resolution of 75% of all civil matters related to electricity. Show less



RKD Legal Services LLP

• Litigation Attorney

  • Jan 2019 - Aug 2019

  · Represented clients in civil and IPR before Hon’ble Bombay High Court · Successfully negotiated settlement terms on behalf of my clients before the Hon’ble Bombay High Court. · Helped strategize for cases with senior counsels in multiple cases · Represented clients in civil and IPR before Hon’ble Bombay High Court · Successfully negotiated settlement terms on behalf of my clients before the Hon’ble Bombay High Court. · Helped strategize for cases with senior counsels in multiple cases



MNSQ Legal

• India
• Consumer Services

• Litigation Attorney

  • Feb 2018 - Dec 2018

  • Represented clients before the Hon’ble Bombay High Court and arbitral tribunals · Briefed senior counsels in the matters and helped strategize legal solutions tailored for my clients · Assisted in case development by conducting factual and legal research, information gathering and analysed relevant laws, regulations and precedents in favour and support of the cases. • Represented clients before the Hon’ble Bombay High Court and arbitral tribunals · Briefed senior counsels in the matters and helped strategize legal solutions tailored for my clients · Assisted in case development by conducting factual and legal research, information gathering and analysed relevant laws, regulations and precedents in favour and support of the cases.



Gokhale and Associates

• India
• Consumer Services
• 1 - 100 Employee

• Litigation Attorney

  • Oct 2016 - Apr 2017

  • Represented clients and dealt in civil cases before Hon’ble Bombay High Court, motor accident tribunals and consumer forums etc. • Assisted in case development by conducting factual and legal research, information gathering and analysed relevant laws, regulations and precedents in favour and support of the cases. • Represented clients and dealt in civil cases before Hon’ble Bombay High Court, motor accident tribunals and consumer forums etc. • Assisted in case development by conducting factual and legal research, information gathering and analysed relevant laws, regulations and precedents in favour and support of the cases.



HRLN

• United States
• Human Resources
• 1 - 100 Employee

• Legal Intern

  • Jul 2013 - Sep 2013

  As an intern I assisted in drafting certain legal documents such as bail application, suit ( domestic violence suit) etc. My role also included conducting factual and legal research, analysed relevant laws, regulations and precedents in favour and support of the cases As an intern I assisted in drafting certain legal documents such as bail application, suit ( domestic violence suit) etc. My role also included conducting factual and legal research, analysed relevant laws, regulations and precedents in favour and support of the cases