Technical Support Manager

• Oct 2022 - Present

Software Engineer

• Aug 2019 - Oct 2022

Computer Engineer

• Nov 2018 - Jul 2019

Client location - Philips Middle East And Africa(Dubai) Responsibilities: . Requirement understanding and analysis, module design, business logic implementation, unit testing, integration testing. • To create the different modules and user interfaces according to business requirements for Account Planning tool (This is a mini ERP application, which automates the real time sales, customer demand, and pricing, which is the end-to-end business of Philips health care.) • Maintaining the database with updated master and transactional data. • Integrating the application at different levels of sales, demand plan and customer plan with the pricing to get the overall sales of a product. • Unit testing and Integration testing. • Manual deployment to the AWS server. • Share point designer and InfoPath used to trigger change request mails and maintaining the share point site for incident management etc. • Using QlikSense BI tool to visualize the sales and targets for regions like KSA, Levant etc. • Creating Marketing Intelligence reports for MET market of Philips for every quarters and visualization using QlikSense and Tableau. • Managing incidents and enhancement of the applications based on business requirements. Show less

Associate Software Engineer

• Jul 2015 - Sep 2018

Responsibilities : Developing the web based software using computer programming languages such as ASP.Net Web forms, C# and MSSQL. Performing extensive software testing and stringent quality checks as per the guidelines to ensure an error free as well as optimum final product to the user. Creating and maintaining the ASP.NET based websites and their web applications as per the initial guidelines of the client. Preparing the Technical Specification and Impact assessment documents for the code changes made. Making changes to existing web applications according to the feedback received from the end users or clients. Designing back-end database structures for the web applications and also generating stored procedures that are complex in nature for the software’s maintenance purposes. Testing the applications and websites on different web browsers to ensure a standard user experience for the clients across all platforms. Deploying the implemented code to different test environments using RepliWeb tool and DevOps methodology. Show less