Experience

Futurite Education

• India
• Education Administration Programs
• 1 - 100 Employee

• Head- Administration and HR

  • Aug 2016 - Present

• Admin Head

  • Aug 2016 - Aug 2023

  • Client Queries and provide the solution.• Looking after day to day office functioning.• Looking after general administration. • Guide the client / customer for proper redressal and hand over forms.• Collect fees and maintain all transaction.• Responsibility for communication to client over phone and through Email.• Maintain Attendance data, collect data, classes data.• Custodian for the premises, housekeeping and maintenance of property.• Organize and conduct any particular program.• Communicate proper feedback from Clients / Customer/ Parents over Emails / Phone / Data and generate report.• Maintaining all the other office necessary works Show less



CALTRON INFO TRADE PRIVATE LIMITED

• India
• Machinery Manufacturing

• Front office & Admin Executive

  • Feb 2016 - Jul 2016

  • Online Billing • Business mail to Client • Administrative Work • Cooperating & communicating with other team members for efficient management work. • Ability to maintain filing systems, manage diaries and any document controlling skills • Monitoring inventory, office stock and ordering supplies as necessary. • Updating, processing and filing of all documents. • Answering all incoming calls / emails and re-routing them to relevant parties • Online Billing • Business mail to Client • Administrative Work • Cooperating & communicating with other team members for efficient management work. • Ability to maintain filing systems, manage diaries and any document controlling skills • Monitoring inventory, office stock and ordering supplies as necessary. • Updating, processing and filing of all documents. • Answering all incoming calls / emails and re-routing them to relevant parties



VELEX LOGISTICS PRIVATE LIMITED

• India
• Truck Transportation
• 1 - 100 Employee

• Customer Service Associate

  • Aug 2014 - Jan 2016

  • MIS management • Data Analysis • Internal followup with service Centre • Client management • MIS management • Data Analysis • Internal followup with service Centre • Client management



Gurukul India Pvt Ltd

• Education Management
• 1 - 100 Employee

• Center incharge

  • Jun 2013 - Aug 2014

  • Work with other team members, consultants, key customers, and to solve specific challenges and leverage growth opportunities. • Direct all operational aspects including distribution operations, customer service, human resources, administration and sales. • Review daily reports,MIS, taking appropriate action as needed. • Assess local market conditions and identify current and prospective sales opportunities. Direct and coordinate counter and outside sales efforts. • Meet goals and metrics • Bring out the best of branch’s personnel by providing training, coaching, development and motivation. • Address customer and employee satisfaction issues promptly. • Successfully resolve customer issues timely and professionally. Show less