Priya Narasimha Raghavan
Product Support Specialist at GAN Integrity- Claim this Profile
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English Professional working proficiency
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Kannada Native or bilingual proficiency
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Danish Elementary proficiency
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Telugu Full professional proficiency
Topline Score
Bio
Sathiya S
I would like to recommend Priya as an individual possessing profound expertise, an exceptional work ethic, and unmatched analytical and problem-solving prowess. She exhibits proactivity, ambition, unwavering commitment, and a broad-minded pursuit of perfection. Priya excels in fostering interpersonal relationships and is a pleasure to collaborate with. Furthermore, Priya is a proactive leader who excels at presenting innovative solutions to intricate challenges. Her proficiency in API, SQL, Customer Success, and technical support is of the highest caliber, making her an invaluable asset to our projects.
Michelle I.
It was such a delight being on the same team as Priya. Our 1:1 meetings were the highlights of my time working with her. She’s got a pleasant attitude with a good sense of humor. She was a great asset to the team— a quick learner, a total team player, who’s able to work on multiple tasks efficiently, and someone you can count on to make sure things get done.
Sathiya S
I would like to recommend Priya as an individual possessing profound expertise, an exceptional work ethic, and unmatched analytical and problem-solving prowess. She exhibits proactivity, ambition, unwavering commitment, and a broad-minded pursuit of perfection. Priya excels in fostering interpersonal relationships and is a pleasure to collaborate with. Furthermore, Priya is a proactive leader who excels at presenting innovative solutions to intricate challenges. Her proficiency in API, SQL, Customer Success, and technical support is of the highest caliber, making her an invaluable asset to our projects.
Michelle I.
It was such a delight being on the same team as Priya. Our 1:1 meetings were the highlights of my time working with her. She’s got a pleasant attitude with a good sense of humor. She was a great asset to the team— a quick learner, a total team player, who’s able to work on multiple tasks efficiently, and someone you can count on to make sure things get done.
Sathiya S
I would like to recommend Priya as an individual possessing profound expertise, an exceptional work ethic, and unmatched analytical and problem-solving prowess. She exhibits proactivity, ambition, unwavering commitment, and a broad-minded pursuit of perfection. Priya excels in fostering interpersonal relationships and is a pleasure to collaborate with. Furthermore, Priya is a proactive leader who excels at presenting innovative solutions to intricate challenges. Her proficiency in API, SQL, Customer Success, and technical support is of the highest caliber, making her an invaluable asset to our projects.
Michelle I.
It was such a delight being on the same team as Priya. Our 1:1 meetings were the highlights of my time working with her. She’s got a pleasant attitude with a good sense of humor. She was a great asset to the team— a quick learner, a total team player, who’s able to work on multiple tasks efficiently, and someone you can count on to make sure things get done.
Sathiya S
I would like to recommend Priya as an individual possessing profound expertise, an exceptional work ethic, and unmatched analytical and problem-solving prowess. She exhibits proactivity, ambition, unwavering commitment, and a broad-minded pursuit of perfection. Priya excels in fostering interpersonal relationships and is a pleasure to collaborate with. Furthermore, Priya is a proactive leader who excels at presenting innovative solutions to intricate challenges. Her proficiency in API, SQL, Customer Success, and technical support is of the highest caliber, making her an invaluable asset to our projects.
Michelle I.
It was such a delight being on the same team as Priya. Our 1:1 meetings were the highlights of my time working with her. She’s got a pleasant attitude with a good sense of humor. She was a great asset to the team— a quick learner, a total team player, who’s able to work on multiple tasks efficiently, and someone you can count on to make sure things get done.
Credentials
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RPA: Automation Anywhere
LinkedInNov, 2020- Nov, 2024 -
Introduction to Web APIs
LinkedInAug, 2020- Nov, 2024 -
Microsoft PowerApps Essential Training: Beyond the Basics
LinkedInMay, 2020- Nov, 2024 -
Planning a Microsoft Cloud Solution
LinkedInMay, 2020- Nov, 2024 -
Power Apps: Building Data-Driven Apps
LinkedInApr, 2020- Nov, 2024 -
Learning Microsoft Power BI Desktop
LinkedInMar, 2020- Nov, 2024 -
Learning Python
LinkedInMar, 2020- Nov, 2024 -
ITIL Foundation Certificate in IT Service Management
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Experience
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GAN Integrity
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United States
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Software Development
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1 - 100 Employee
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Product Support Specialist
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Nov 2021 - Present
Provide high-level Product Team support. Troubleshoot and analyze technical issues to establish root causes, work to resolve support cases with customers, and escalate to engineers as needed. Follow up and collaborate across teams to ensure issues are resolved promptly and effectively. Provide high-level Product Team support. Troubleshoot and analyze technical issues to establish root causes, work to resolve support cases with customers, and escalate to engineers as needed. Follow up and collaborate across teams to ensure issues are resolved promptly and effectively.
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Import.io
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United States
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Software Development
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1 - 100 Employee
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Consultant
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Aug 2020 - Nov 2021
Build relationships between customers and the support team. Onboard New Customers. Follow up on renewals. Encourage upsells and cross-sells. Build relationships between customers and the support team. Onboard New Customers. Follow up on renewals. Encourage upsells and cross-sells.
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NewBanking
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Denmark
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IT Services and IT Consulting
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1 - 100 Employee
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Marketing & Sales Coordinator
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May 2020 - Aug 2020
Developing and implementing marketing and advertising campaigns in HubSpot Prepare marketing reports by collecting, analyzing, and summarizing sales data. Creating Forms, Workflows & Reports in HubSpot Developing and implementing marketing and advertising campaigns in HubSpot Prepare marketing reports by collecting, analyzing, and summarizing sales data. Creating Forms, Workflows & Reports in HubSpot
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dexi.io
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United Kingdom
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Software Development
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1 - 100 Employee
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Delivery Engineer
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Aug 2019 - Mar 2020
• Talk to business and get the requirements. • Planning, building & delivery of bots as per the user requirements. • Providing technical support & maintenance. • Protected company brand and improved customer satisfaction by finding creative solutions to problems arising from deliverables. • Provided excellent service and attention to customers in face-to-face encounters and through phone conversations. • Maintained industry knowledge through continuing education, training and monitoring of industry publications. Show less
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Mphasis
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India
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IT Services and IT Consulting
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700 & Above Employee
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Delivery Senior Software Engineer
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Apr 2009 - Feb 2015
• Worked closely with team members to deliver project requirements, develop solutions and meet deadlines. • Developed cost-savings and new solutions to existing problems through persistent research and innovation. • Consistently provided exceptional service and attention to customers and stakeholders. • Earned good attendance record and built reputation for being on time and ready to work. • Worked closely with team members to deliver project requirements, develop solutions and meet deadlines. • Developed cost-savings and new solutions to existing problems through persistent research and innovation. • Consistently provided exceptional service and attention to customers and stakeholders. • Earned good attendance record and built reputation for being on time and ready to work.
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OCEANUS INFRASTRUCTURE PRIVATE LIMITED
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India
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Construction
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Project Assistant (Student Job)
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Aug 2007 - Feb 2009
• Providing administrative support to the Project Manager as required, ensuring the achievement of project goals and priorities, delivering an evolving work plan, working with project partners and other internal staff. • Organizing steering group meetings and provide updates to the project partners • Completing monthly and quarterly reports on project progress, and ensure that all data returns are completed on schedule • Providing administrative support to the Project Manager as required, ensuring the achievement of project goals and priorities, delivering an evolving work plan, working with project partners and other internal staff. • Organizing steering group meetings and provide updates to the project partners • Completing monthly and quarterly reports on project progress, and ensure that all data returns are completed on schedule
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Kantar
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Market Research
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700 & Above Employee
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Call Auditor (Student Job)
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Aug 2004 - Jul 2007
• Monitor agent calls to ensure quality customer service. • Providing call performance feedback to the agents. • Conducting trainings. • Monitor agent calls to ensure quality customer service. • Providing call performance feedback to the agents. • Conducting trainings.
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Education
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2009 - 2012
IGNOU University
Master of Computer Applications (M.C.A.), Computers -
2005 - 2008
Vijaya Evening College
Bachelor of Science (BSc), Statistics, Maths & Economics
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