Hiring Manager

• Jul 2022 - Present

Director and Founder

• Nov 2017 - Jun 2020

• Product Research and Pricing : Complete market research for Home furnishing product range, competitive analysis and make the decision • Vendor/Supplier Research and Management : Evaluate suppliers to assess quality, timeliness, and compliance of deliveries, maintain tight cost controls and maximize business operational efficiency • Warehouse, Packaging and Private labeling Management : Inventory counting, daily order processing, bulk order processing for the third party, return order… Show more • Product Research and Pricing : Complete market research for Home furnishing product range, competitive analysis and make the decision • Vendor/Supplier Research and Management : Evaluate suppliers to assess quality, timeliness, and compliance of deliveries, maintain tight cost controls and maximize business operational efficiency • Warehouse, Packaging and Private labeling Management : Inventory counting, daily order processing, bulk order processing for the third party, return order management, Quality check, Packaging, Private label packing • Photography, Advertising, and Product Placement : Website development from the agency, Photography of products, Content writing, Listing on websites, Product placements/Listing on multiple e-commerce channels • Ecommerce Platform Management: Listing on various e-commerce partners like Amazon, Flipkart, Pepperfry, Myntra and coordinate with their internal team, making marketing strategy to achieve maximum sales. Maintain a continuous check on e-commerce metrics, optimizing and enhancing campaigns based on current trend data. Customer review management • Social media and online sources for industry trends : Marketing and creating ads on Facebook, Instagram for brand awareness and sales generation • CRM : Managing customer data and providing customer service to callers requiring assistance for issues and managing customer feedback and review • Offline sales : Managing Sales promotion offers via Whatsapp and repeated customers • Accounting : Tracking accounting Show less • Product Research and Pricing : Complete market research for Home furnishing product range, competitive analysis and make the decision • Vendor/Supplier Research and Management : Evaluate suppliers to assess quality, timeliness, and compliance of deliveries, maintain tight cost controls and maximize business operational efficiency • Warehouse, Packaging and Private labeling Management : Inventory counting, daily order processing, bulk order processing for the third party, return order… Show more • Product Research and Pricing : Complete market research for Home furnishing product range, competitive analysis and make the decision • Vendor/Supplier Research and Management : Evaluate suppliers to assess quality, timeliness, and compliance of deliveries, maintain tight cost controls and maximize business operational efficiency • Warehouse, Packaging and Private labeling Management : Inventory counting, daily order processing, bulk order processing for the third party, return order management, Quality check, Packaging, Private label packing • Photography, Advertising, and Product Placement : Website development from the agency, Photography of products, Content writing, Listing on websites, Product placements/Listing on multiple e-commerce channels • Ecommerce Platform Management: Listing on various e-commerce partners like Amazon, Flipkart, Pepperfry, Myntra and coordinate with their internal team, making marketing strategy to achieve maximum sales. Maintain a continuous check on e-commerce metrics, optimizing and enhancing campaigns based on current trend data. Customer review management • Social media and online sources for industry trends : Marketing and creating ads on Facebook, Instagram for brand awareness and sales generation • CRM : Managing customer data and providing customer service to callers requiring assistance for issues and managing customer feedback and review • Offline sales : Managing Sales promotion offers via Whatsapp and repeated customers • Accounting : Tracking accounting Show less

Service Delivery Manager

• Mar 2014 - Oct 2017

Managing Retail Banking operations Wealth/ Portfolio Management of both Retail and Corporate Clients. KYC AML Account Management Wealth Management NRI Banking Handling all types of service request of customers and processing and modification in customer's account Update. Managing Retail Banking operations Wealth/ Portfolio Management of both Retail and Corporate Clients. KYC AML Account Management Wealth Management NRI Banking Handling all types of service request of customers and processing and modification in customer's account Update.

Associate Manager

• Jan 2012 - Jan 2014

* Monitoring of Accounts. * Handling all types of service request of customers and processing and modification in customer's account Update. * Maintaining Retail customers as well as HNI corporate clients, advising clients on their Product requirement. * Assisting customers in their selection of various accounts and financial services. * Monitoring of Accounts. * Handling all types of service request of customers and processing and modification in customer's account Update. * Maintaining Retail customers as well as HNI corporate clients, advising clients on their Product requirement. * Assisting customers in their selection of various accounts and financial services.