Priya Verma
ServiceNow Technical Consultant at Solvera Solutions- Claim this Profile
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Bio
Credentials
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Certified Application Developer
ServiceNowOct, 2022- Nov, 2024 -
Micro Certification - Performance Analytics
ServiceNowJun, 2022- Nov, 2024 -
Micro Certification - Virtual Agent
ServiceNowJun, 2022- Nov, 2024 -
Certified System Administrator
ServiceNowFeb, 2022- Nov, 2024 -
Micro Certification - Agile and Test Management Implementation
ServiceNowFeb, 2022- Nov, 2024 -
Micro Certification - Automated Test Framework
ServiceNowJan, 2022- Nov, 2024 -
REST Integration in ServiceNow
UdemyJan, 2022- Nov, 2024 -
Service Portal in ServiceNow
UdemyJan, 2022- Nov, 2024 -
Micro Certification - CMDB Health
ServiceNowNov, 2021- Nov, 2024 -
Micro Certification - Configure the CMDB
ServiceNowOct, 2021- Nov, 2024 -
Micro Certification - Flow Designer
ServiceNowOct, 2021- Nov, 2024 -
Micro Certification - IntegrationHub
ServiceNowOct, 2021- Nov, 2024 -
ITIL 4 Foundation Certificate in ITSM
AXELOS Global Best PracticeAug, 2021- Nov, 2024 -
Understanding the Cloud
Regina Public LibraryNov, 2020- Nov, 2024 -
.NET Core
ComITSep, 2020- Nov, 2024
Experience
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Solvera Solutions
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Canada
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IT Services and IT Consulting
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100 - 200 Employee
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ServiceNow Technical Consultant
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Aug 2021 - Present
• Delivered consulting services to install, configure, and integrate software products from ServiceNow• Strong understanding of ITIL, software development life cycle, analysis, development, testing and implementation of software applications, fixes, and enhancements• Designed, developed, and deployed solutions utilizing the ServiceNow platform • Delivered consulting services to install, configure, and integrate software products from ServiceNow• Strong understanding of ITIL, software development life cycle, analysis, development, testing and implementation of software applications, fixes, and enhancements• Designed, developed, and deployed solutions utilizing the ServiceNow platform
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Pragyaware Informatics Pvt Ltd
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India
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Software Development
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1 - 100 Employee
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.NET Developer
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May 2014 - Dec 2019
• Integrated multiple SMS APIs with websites to send SMS on confirmation of bill payment• Wrote SQL statements, cursors and stored procedures• Familiar with CSS, AJAX, JavaScript and Bootstrap • Reconciled bill payments of amount over $50,000 paid using Debit Card, Credit Card, Net Banking, and NEFT leading to lower errors and increased data accuracy• Integrated E-Commerce websites with Third Party APIs, Web Services, and Payment Processing Gateway including Bill Desk, PAYU, CSC and RAPDRP to pay electricity bill and water bill online• Managed 70 Lac consumers in public companies and increased company productivity by 20%• Implemented web applications with most of Google APIs like Google Books API, Geo-location API, Google Weather API, Google Cloud Messaging API etc.• Analyzed the project requirements from clients to determine the feasibility and the steps needed to meet their objectives
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.NET Developer
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Nov 2013 - Apr 2014
• Participated in meetings to define Software Requirement Specifications and User Interfaces for all web enhancement• Involved in unit testing and bug fixing and improved development process by 30%• Created and maintained new and existing software applications • Participated in meetings to define Software Requirement Specifications and User Interfaces for all web enhancement• Involved in unit testing and bug fixing and improved development process by 30%• Created and maintained new and existing software applications
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Education
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Punjab University
Master's degree, Information Technology -
Punjab University
BCA (Bachelor of Computer Applications)