Priya Verma

ServiceNow Technical Consultant at Solvera Solutions
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Contact Information
us****@****om
(386) 825-5501
Location
Calgary, Alberta, Canada, CA

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Credentials

  • Certified Application Developer
    ServiceNow
    Oct, 2022
    - Nov, 2024
  • Micro Certification - Performance Analytics
    ServiceNow
    Jun, 2022
    - Nov, 2024
  • Micro Certification - Virtual Agent
    ServiceNow
    Jun, 2022
    - Nov, 2024
  • Certified System Administrator
    ServiceNow
    Feb, 2022
    - Nov, 2024
  • Micro Certification - Agile and Test Management Implementation
    ServiceNow
    Feb, 2022
    - Nov, 2024
  • Micro Certification - Automated Test Framework
    ServiceNow
    Jan, 2022
    - Nov, 2024
  • REST Integration in ServiceNow
    Udemy
    Jan, 2022
    - Nov, 2024
  • Service Portal in ServiceNow
    Udemy
    Jan, 2022
    - Nov, 2024
  • Micro Certification - CMDB Health
    ServiceNow
    Nov, 2021
    - Nov, 2024
  • Micro Certification - Configure the CMDB
    ServiceNow
    Oct, 2021
    - Nov, 2024
  • Micro Certification - Flow Designer
    ServiceNow
    Oct, 2021
    - Nov, 2024
  • Micro Certification - IntegrationHub
    ServiceNow
    Oct, 2021
    - Nov, 2024
  • ITIL 4 Foundation Certificate in ITSM
    AXELOS Global Best Practice
    Aug, 2021
    - Nov, 2024
  • Understanding the Cloud
    Regina Public Library
    Nov, 2020
    - Nov, 2024
  • .NET Core
    ComIT
    Sep, 2020
    - Nov, 2024

Experience

    • Canada
    • IT Services and IT Consulting
    • 100 - 200 Employee
    • ServiceNow Technical Consultant
      • Aug 2021 - Present

      • Delivered consulting services to install, configure, and integrate software products from ServiceNow• Strong understanding of ITIL, software development life cycle, analysis, development, testing and implementation of software applications, fixes, and enhancements• Designed, developed, and deployed solutions utilizing the ServiceNow platform • Delivered consulting services to install, configure, and integrate software products from ServiceNow• Strong understanding of ITIL, software development life cycle, analysis, development, testing and implementation of software applications, fixes, and enhancements• Designed, developed, and deployed solutions utilizing the ServiceNow platform

    • India
    • Software Development
    • 1 - 100 Employee
    • .NET Developer
      • May 2014 - Dec 2019

      • Integrated multiple SMS APIs with websites to send SMS on confirmation of bill payment• Wrote SQL statements, cursors and stored procedures• Familiar with CSS, AJAX, JavaScript and Bootstrap • Reconciled bill payments of amount over $50,000 paid using Debit Card, Credit Card, Net Banking, and NEFT leading to lower errors and increased data accuracy• Integrated E-Commerce websites with Third Party APIs, Web Services, and Payment Processing Gateway including Bill Desk, PAYU, CSC and RAPDRP to pay electricity bill and water bill online• Managed 70 Lac consumers in public companies and increased company productivity by 20%• Implemented web applications with most of Google APIs like Google Books API, Geo-location API, Google Weather API, Google Cloud Messaging API etc.• Analyzed the project requirements from clients to determine the feasibility and the steps needed to meet their objectives

    • .NET Developer
      • Nov 2013 - Apr 2014

      • Participated in meetings to define Software Requirement Specifications and User Interfaces for all web enhancement• Involved in unit testing and bug fixing and improved development process by 30%• Created and maintained new and existing software applications • Participated in meetings to define Software Requirement Specifications and User Interfaces for all web enhancement• Involved in unit testing and bug fixing and improved development process by 30%• Created and maintained new and existing software applications

Education

  • Punjab University
    Master's degree, Information Technology
    2006 - 2008
  • Punjab University
    BCA (Bachelor of Computer Applications)
    2003 - 2006

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