Priya Shahu
Central Operations Manager at Wify Technologies- Claim this Profile
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Bio
Credentials
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Excel Basic to Advanced Training Course
UdemyDec, 2022- Oct, 2024 -
The Complete Google Sheet Course: Beginner to Advanced
UdemyNov, 2022- Oct, 2024
Experience
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Wify Technologies
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India
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Technology, Information and Internet
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1 - 100 Employee
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Central Operations Manager
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May 2022 - Present
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Assistant Operations Manager
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Jul 2021 - Apr 2022
❖ Coordinated with General Manager in different operational issues❖ Developed and maintain operational guidelines❖ Monitored employee productivity.❖ Generated operational reports for management on monthly basis❖ Evaluated current operational strategies and recommend improvements.❖ Helped team members maintain business professionalism by coaching each on methods for delivering exceptional service
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Senior Operations Executive
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Sep 2020 - Jul 2021
❖ Streamlining Operations Management System❖ End to End Process Improvement❖ Deployment and Training.❖ SPOC for any new Business Queries Deployment and planning.
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Senior Operations Executive
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Jul 2019 - Sep 2020
❖ Maintaining Data in Google sheet.❖ Complete all assigned data entry requests within required timeframes while maintaining a high-level of Quality.❖ Taking care of sites from Creation to Deployment.❖ Deployment to completion.❖ Completion to Billing.❖ Carpenter Hiring & Onboarding,❖ Supervisor Training.
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Dreamz Mynewcar India Private Limited
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India
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1 - 100 Employee
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Operation Executive
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Mar 2019 - Jun 2019
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Timesaverz
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India
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Consumer Services
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1 - 100 Employee
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Operation Executive
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Jan 2016 - Feb 2019
❖ Monitored phone and electronic database systems for incoming customer inquiries. ❖ Compiled monthly sales reports and discussed results with Manager. ❖ Helped large volume of customers every day with positive attitude and focus on customer satisfaction. ❖ Listened to customers' questions and concerns to provide answers or responses. ❖ Provided excellent customer service by efficiently resolving issues and responding to inquiries. Achieved Monthly Sales Target ❖ Monitored phone and electronic database systems for incoming customer inquiries. ❖ Compiled monthly sales reports and discussed results with Manager. ❖ Helped large volume of customers every day with positive attitude and focus on customer satisfaction. ❖ Listened to customers' questions and concerns to provide answers or responses. ❖ Provided excellent customer service by efficiently resolving issues and responding to inquiries. Achieved Monthly Sales Target
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