Priya Shahu

Central Operations Manager at Wify Technologies
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Contact Information
us****@****om
(386) 825-5501
Location
Mumbai, Maharashtra, India, IN

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Credentials

  • Excel Basic to Advanced Training Course
    Udemy
    Dec, 2022
    - Oct, 2024
  • The Complete Google Sheet Course: Beginner to Advanced
    Udemy
    Nov, 2022
    - Oct, 2024

Experience

    • India
    • Technology, Information and Internet
    • 1 - 100 Employee
    • Central Operations Manager
      • May 2022 - Present

    • Assistant Operations Manager
      • Jul 2021 - Apr 2022

      ❖ Coordinated with General Manager in different operational issues❖ Developed and maintain operational guidelines❖ Monitored employee productivity.❖ Generated operational reports for management on monthly basis❖ Evaluated current operational strategies and recommend improvements.❖ Helped team members maintain business professionalism by coaching each on methods for delivering exceptional service

    • Senior Operations Executive
      • Sep 2020 - Jul 2021

      ❖ Streamlining Operations Management System❖ End to End Process Improvement❖ Deployment and Training.❖ SPOC for any new Business Queries Deployment and planning.

    • Senior Operations Executive
      • Jul 2019 - Sep 2020

      ❖ Maintaining Data in Google sheet.❖ Complete all assigned data entry requests within required timeframes while maintaining a high-level of Quality.❖ Taking care of sites from Creation to Deployment.❖ Deployment to completion.❖ Completion to Billing.❖ Carpenter Hiring & Onboarding,❖ Supervisor Training.

    • Operation Executive
      • Mar 2019 - Jun 2019
    • India
    • Consumer Services
    • 1 - 100 Employee
    • Operation Executive
      • Jan 2016 - Feb 2019

      ❖ Monitored phone and electronic database systems for incoming customer inquiries. ❖ Compiled monthly sales reports and discussed results with Manager. ❖ Helped large volume of customers every day with positive attitude and focus on customer satisfaction. ❖ Listened to customers' questions and concerns to provide answers or responses. ❖ Provided excellent customer service by efficiently resolving issues and responding to inquiries. Achieved Monthly Sales Target ❖ Monitored phone and electronic database systems for incoming customer inquiries. ❖ Compiled monthly sales reports and discussed results with Manager. ❖ Helped large volume of customers every day with positive attitude and focus on customer satisfaction. ❖ Listened to customers' questions and concerns to provide answers or responses. ❖ Provided excellent customer service by efficiently resolving issues and responding to inquiries. Achieved Monthly Sales Target

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