Quality Engineer Specialist I

• Mar 2022 - Present

• Helps coordinate priorities between the Batch Release department and the Quality Engineers department. • Performs technical reviews of critical processes including SOPs, Protocols, and Trend reports.• Writes and processes deviation investigations in a timely manner, including any relevant interim reports.• Performs quality reviews and approvals of investigations. • Participate in QA process and systems enhancement teams.• Aid in the evaluation of data trending, and improvement of performance metrics for the Quality Engineering department. • Continuance of the below functions as an Analyst III. Show less

Quality Assurance Analyst III

• Mar 2021 - Mar 2022

• Serves as a subject matter expert for and trains in quality review of the Packaging and Equipment Preparation sections.• Orients and trains new employees in the Quality Assurance Technician role. • Reviews and Revises SOPs, Work Instructions, and Relevant documents in Veeva.• Works with multi-functional groups to resolve Quality review findings and answer client inquiries. • Trained on root cause analysis and initiates and supports Non-Conformance investigations.• Supports Operational Excellence activities by participating in the 8-waste savings program, partnering with leadership on process improvements and analyzing quality metrics.• Continuance of the below functions as an Analyst II and provides support for the duties of the Analyst technician. Show less

Quality Assurance Analyst II

• Mar 2019 - Mar 2021

• Critically reviews GMP documents including executed batch records, equipment data and log books. • Provides expertise in problem solving and process improvements, while interacting with multiple departments to maintain and improve cGMP compliance. • Initiates non-conformance investigations, responds to client inquiries, and performs post release batch data entry. • Compiles performance reports for Batch Review and Release relevant activities and presents data to Site Management monthly. Show less

Quality Assurance Technician

• Jun 2018 - Mar 2019

- Execution of tasks within the Quality Assurance department to support GxP activities- Reconciling, scanning, and archiving compliance records including intermediate and final product specific documentation, and raw material records- Database entry and data entry review- Issue and reconcile controlled document copies- On site filing- Provide support during client and regulatory inspections- Additional administrative activities include binder preparation for data compilation, log book review, departmental safety walk-throughs Show less

Store Manager

• Jun 2015 - Jun 2018

• Able to critically analyze and interpret data, and use advanced business intelligence skills to implement organizational enhancements. • Ability to manage multiple overlapping deadlines and shifting priorities to meet business needs.• Quickly able to adapt to challenging schedules and fast paced environments with a positive attitude• Have aided and given feedback in several company pilots that have resulted in permanent operational changes. The Volume Order System (VOS) created for our Community Relation Managers have increased efficiencies in that department. Also worked closely with Loss Prevention to create an automated Store Operations audit program that augmented company output and protect assets. • Project management abilities allow for the coordinated and organized execution of store relays, department optimization and merchandising initiatives which increases sales and improves productivity. • Can respectfully and professionally negotiate and close the sale with multiple vendors, publishers, corporations, institutions and government organizations. Capable of effectively interacting with varying demographics and organizational levels to deliver excellent customer service. • Currently mentoring a management team of 7 with a total of 45 directives. By using situational leadership, learning and coaching skills, I have assembled a strong effective team that strives to drive sales and build customer loyalty. Show less

Assistant Store Manager

• Feb 2012 - Jun 2015

- Proficient in the management of Payroll, Facilities and Supplies.- Supervised 35-40 employees focusing on talent recruiting, training and augmenting curriculums.

Merchandise Manager

• Sep 2010 - Feb 2012

- Aided in key merchandising initiatives throughout the store, focusing on improving and optimizing every department to increase sales and the efficiency of the business. - Increased the productivity of employees through constant training and coaching.

Lead Bookseller

• Aug 2009 - Sep 2010