Experience

Mak Pharma

• United States
• Pharmaceutical Manufacturing
• 1 - 100 Employee

• Business Analyst

  • Jan 2023 - Present

  Analyze, define, and document requirements, in close collaboration with the business.Understand business processes and challenges within business applications, and communicate this within POD teamConduct user interviews with the purpose of composing requirement specifications, use cases, and other process diagrams.Document user stories, acceptance criteria and risk assessmentsManage, prepare, facilitate, and document workshops to obtain requirementsDocument and ensure sign-off for Business and System requirementsManage the Request for Proposal and Vendor Selection processesMake use of IT market research and knowledge for Vendor SelectionWrite actionable user stories, act as liaison between Product Owner and the development team.Ensures product development is as per business requirements; assist Product Owner on Backlog Grooming and Sprint Planning. Show less

• Cyber Security Specialist

  • Mar 2021 - Jan 2023


Benzer Pharmacy
• United States
• Retail
• 100 - 200 Employee
• Learning & Development Technologist

  • Jan 2019 - Feb 2021

American Express
• United States
• Financial Services
• 700 & Above Employee
• Jr Instructional Designer

  • Sep 2018 - Jan 2019

WellCare Health Plans
• United States
• Insurance
• 700 & Above Employee
• Instructional Designer

  • Apr 2018 - Sep 2018

Avance Learning Solutions, LLC
• United States
• E-learning
• Instructional Designer Intern

  • May 2017 - Jul 2017

Lions Clubs International
• United States
• Non-profit Organizations
• 700 & Above Employee
• Instructional Designer

  • Oct 2013 - Nov 2015