Experience

British Pregnancy Advisory Service (BPAS)

• United Kingdom
• Hospitals and Health Care
• 100 - 200 Employee

• Lead Midwife

  • Oct 2021 - Present

  •Responsible for the performance, conduct and wellbeing of a team of 10+ clinicians•In charge of carrying out interviews with staff in order to identify developmental needs and opportunities•Coordinating attendance to meet the needs of the service and manage human resources effectively•Implementing disciplinary and sickness procedures in accordance with authority limits•Maintaining good communications within area of responsibility and within all areas of the unit to provide a unified approach to client care•Participating and contributing to practice developments, including policy writing and devising training programmes•Explaining procedures, answering queries, checking and completing documentation with clients throughout their care pathway•Deputising in the absence of the Unit Manager Show less

• Aftercare Midwife

  • Apr 2021 - Oct 2021

  • To provide clinically safe triage care for clients with a broad range of questions and concerns.• Have a clear understanding when to escalate the clients care in emergency situations. • To update clients notes with factual advice and informing the clinic if client needs following up. • Booking Post-Operative Checks for clients who need to be seen in clinic after their treatment.• Referring clients to counselling services and the safeguarding team when needed• Demonstrate effective time management during calls• Ability to work under pressure to be able to plan and prioritize calls Show less



University Hospitals Coventry and Warwickshire (UHCW) NHS Trust

• United Kingdom
• Hospitals and Health Care
• 700 & Above Employee

• Midwife

  • Oct 2018 - Jan 2021

  • To acknowledge professional accountability by demonstrating and ensuring high standards of practice • To be responsible for the assessment planning, implementation and evaluation of care during the antepartum, intrapartum and postpartum periods • To facilitate birth either in the hospital or home setting • To be the lead professional and be responsible in providing midwife-led care to low risk women. • To be aware of the need for changes in professional practice, whilst acting as a resource for women, their families and also colleagues. • To participate in the setting, implementing and monitoring of clinical standards. • To participate in the achievement and maintenance of high standards of service using the task of clinical audit, consumer satisfaction surveys to their full effect. • To record information accurately, and complete documentation in compliance with the NMC Code. • To enter information accurately onto the maternity information system Show less



Lloyds Banking Group

• United Kingdom
• Financial Services
• 700 & Above Employee

• Customer Service Advisor

  • Oct 2014 - Oct 2015

  Working with the diverse general public to understand individuals’ financial needs, dealing with customer complaints and enquiries and undertaking various administrative tasks. I had varied responsibilities from promoting company products and services, to protecting consumers from fraud and financial falsifications. Working with the diverse general public to understand individuals’ financial needs, dealing with customer complaints and enquiries and undertaking various administrative tasks. I had varied responsibilities from promoting company products and services, to protecting consumers from fraud and financial falsifications.