Experience

Don Sumdany Facilitation & Consultancy

• Bangladesh
• Professional Training and Coaching
• 1 - 100 Employee

• Manager corporate training

  • Feb 2023 - Present



Bikroy

• Technology, Information and Internet
• 200 - 300 Employee

• Assistant Manager

  • Apr 2022 - Mar 2023

  Managing Company's Marketplace team Key Performance Indicators & deliverables. - Provide key insights to management and help in formulating strategies to maintain vertical leadership. - Have a keen understanding & where relevant oversee profit & loss for the vertical. - Maintain a competent team of aggressive sales & support staff who can drive value for all stakeholders. - Door to Door Field sales experience and visit experience along with team member - Produce accurate reports which meet specific deadlines. - Plan & distribute targets to the team. - Support the team with what they need so they meet their targets. - Develop rapport with clients in order to ensure consistent revenue growth. - Collaborate with departments on projects to ensure common goals are met. - Hold up to the culture and policies of the Company in the stationed sales office. - Manage employee turnover to as minimal as possible. -Responsible for co-branding with paid members thereby increasing TOMA* & relationship with client. - Initiate internal activities which help foster team building and performance. - Perform any responsibility as and when assigned by the company. Show less



eCourier.com.bd

• Bangladesh
• Freight and Package Transportation
• 1 - 100 Employee

• Corporate Account Manager

  • Feb 2021 - Apr 2022

  - Responsible for the revenue target of the given territory – Whole outside Dhaka. - Acquire corporate clients B2B and B2C and give after sales service. - Developed and managed 35+ key accounts along with 200+ merchants' portfolio, while improving business relationships and meeting monthly sales goals - Working closely with the branch managers of 64 district to generate daily revenue report, analyze the report, finding the most efficient sales methods, prepare and submit reports to the CEO - Creating the list of Churn customers and developing strategies to reduce churn and ensure high customer retention- met the target of 10% churn reduction - Increased territory growth by 70% and acquired various key accounts Creating and managing a database of corporate clients in the city, and creating effective meeting agendas to capture appropriate clients' information, needs and concerns - Writing business proposals and negotiating contracts with the clients and establishing a timeline of performance - Planning and presenting reports on account progress, goals, and quarterly initiatives to share with team members, stakeholders, and possible use in future case studies or company training Show less



REDX

• Bangladesh
• Transportation, Logistics, Supply Chain and Storage
• 400 - 500 Employee

• Business Development Key Account Manager

  • Jul 2019 - Feb 2021

  - Generated over 1.5 crore BDT in sales and Achieved 80% of sales increase for 2020 own target through E-commerce and corporate. - Researching, reviewing and arranging meetings with new prospect companies and maintaining a detailed weekly call log/sales report for all customer communications - Create offline agent service and make it successful. - Onboard corporate clients, Ecommerce, top f-commerce. - Make campaigns with area wise also give promotional charge with promo code. - Preparing detailed presentations and dashboards with market analysis; financial projections; compiled demographics, and competition data - Pitch and close deals that will be featured on the platform - Operate as point of contact for all matters relating to your merchants/accounts - Lead different projects month to month. - Onboarded courier company with B2B rate also document logistics company. - Generated monthly 50k orders from my own portfolio. Collaboration with corporate Companies Managed to collaborate with Fair mart, Bkash, & Super star group to use eCourier Ltd. as the delivery partner for their last mile delivery service. Show less



Pathao

• Bangladesh
• Software Development
• 700 & Above Employee

• Key Account Manager

  • Jul 2016 - Mar 2019

  - Develop trust relationships with a portfolio of major clients to ensure they do not turn to competition. - Lead different project month to month. - Acquire a thorough understanding of the client’s needs and requirements. - Serve as the link of communication between key clients and internal teams. - Ensure the correct services are delivered to clients in a timely manner. - Prepare regular reports of orders, which generated by the clients. - Monitored service after sale and implemented quick and effective problem resolutions - Negotiated prices, terms of sales and service agreements - Inform customers of promotions to increase sales productivity and volume. Show less



Orion Group

• Bangladesh
• Pharmaceutical Manufacturing
• 200 - 300 Employee

• Customer Service Representative

  • Jan 2016 - Apr 2016