Experience

Unica Insurance Inc.

• Canada
• Insurance
• 1 - 100 Employee

• Claims Associate - PD Claims

  • Nov 2021 - Present

• Claims Adjuster

  • Aug 2022 - Oct 2022



Beneva

• Canada
• Insurance
• 700 & Above Employee

• Claim Support 1

  • Dec 2020 - Nov 2021



La Capitale

• Canada
• Insurance
• 700 & Above Employee

• Claims Support I

  • Sep 2019 - Dec 2020



Allianz Partners

• France
• Insurance
• 700 & Above Employee

• OCM Claims Examiner

  • Jun 2018 - Jun 2019

  Out of County (OCM) Medical - Claims Examiner Review, examine, calculate and make decisions on a variety of OCM claims received in the claims processing unit, to ensure the claim is paid in accordance with the respective policy and within the contracted time-frames. Conduct research to adjudicate claims, and submit notes into the computer system/databases as required. Place outbound calls to customers or providers to obtain information required to adjudicate a claim. Create and send various types of professional correspondence. Respond to internal and external inquiries Show less



Farrow

• Canada
• International Trade and Development
• 200 - 300 Employee

• Across Agent 1

  • Nov 2016 - Jun 2018

  Responsible for receiving, checking and processing customs documents and using scheduled deadlines to follow-up on shipments. Monitor job-specific computer programs for incoming customs documents and updates Receive, check and process customs documents with accuracy and timeliness Verify paperwork and follow-up with external sources as needed Set-up releases at customs, other branches or sub-agent offices Respond to all inquiries from clients and/or drivers and escalate items as needed Use the internet to trace shipments and ensure all requirements are met Use interpersonal and communication skills to build and maintain working partnerships with vendors and carriers Perform various office duties as assigned Show less



Hudson's Bay Company

• United States
• Retail
• 700 & Above Employee

• Customer Service Representative - Mens Wear - Seasonal

  • Nov 2016 - Jan 2017

  Responsible for assisting and maintaining relationships with customers, ensuring a positive customer experience. Responsible for assisting and maintaining relationships with customers, ensuring a positive customer experience.



Shoppers Drug Mart

• Canada
• Retail
• 700 & Above Employee

• Supervisor

  • Mar 2015 - Oct 2016

  Managing the customer service functions, including cash, cashiers and merchandising; - ensure all loss prevention programs are implemented to standard; - ensure cashier/merchandising staff comply with all guidelines; - ensures standards of housekeeping and image are maintained. Cash Trained Reconciliation & End of Day Reports Managing the customer service functions, including cash, cashiers and merchandising; - ensure all loss prevention programs are implemented to standard; - ensure cashier/merchandising staff comply with all guidelines; - ensures standards of housekeeping and image are maintained. Cash Trained Reconciliation & End of Day Reports



Canadian Tire Corporation - Gas Bar

• Ontario, Canada

• Customer Service Representative

  • Jul 2014 - Mar 2015

  Customer service representative helping to serve customers, maintain store image, stock shelves. Customer service representative helping to serve customers, maintain store image, stock shelves.



Target

• United States
• Retail
• 700 & Above Employee

• Customer Service Representative - Electronics Seasonal

  • Nov 2013 - Jan 2014

  Helping Customers with needs related to electronics and running cash functions. Helping Customers with needs related to electronics and running cash functions.



Future Shop is now operated by Best Buy.

• Canada
• Retail
• 400 - 500 Employee

• Product Demo Specialist - Seasonal

  • Nov 2012 - Jan 2013

  Toy Demo specialist Toy Demo specialist



Babcock & Wilcox Canada, Ltd.

• Canada
• Oil and Gas
• 100 - 200 Employee

• Co-op Accounting Clerk

  • Sep 2011 - Jan 2012

  Updated Excel Spreadsheets Basic office duties such as filing and photocopying Did forecasting work and made and checked invoices Updated Excel Spreadsheets Basic office duties such as filing and photocopying Did forecasting work and made and checked invoices