Priscilla Stephen

Director of Human Resources at MyHealth Centre
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Contact Information
us****@****om
(386) 825-5501
Location
Toronto, Ontario, Canada, CA

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Experience

    • Canada
    • Hospitals and Health Care
    • 100 - 200 Employee
    • Director of Human Resources
      • Sep 2017 - Present

      Toronto, Ontario, Canada As the leader for Human Resources, I am responsible for providing strategic guidance and leadership for all aspects of the human resources function and establishing a vision and direction for the full complement of human capital programs, policies, and services. This includes HR transformation, talent acquisition, talent management, leadership development, diversity and inclusion, organizational design and cultural development, employee education and development, compensation and benefits, HR… Show more As the leader for Human Resources, I am responsible for providing strategic guidance and leadership for all aspects of the human resources function and establishing a vision and direction for the full complement of human capital programs, policies, and services. This includes HR transformation, talent acquisition, talent management, leadership development, diversity and inclusion, organizational design and cultural development, employee education and development, compensation and benefits, HR operations and technology, employee relations, Union bargaining & negotiations and HR analytics. Show less

    • United States
    • Software Development
    • 700 & Above Employee
    • Associate Vice President, People Experience
      • Feb 2013 - Apr 2017

      In this role, I drove HR Transformation, HR policies and processes from Hire to Retire & Global Mobility, and business compliance functions for operations comprising 1,600 employees in 2 countries. I led the compensation & benefits administration portfolio nationwide. I partnered with key stakeholders to determine workforce needs based on profit planning and ensuring employment equity within the organization and serve as a strategic business partner by providing quality advice, coaching and… Show more In this role, I drove HR Transformation, HR policies and processes from Hire to Retire & Global Mobility, and business compliance functions for operations comprising 1,600 employees in 2 countries. I led the compensation & benefits administration portfolio nationwide. I partnered with key stakeholders to determine workforce needs based on profit planning and ensuring employment equity within the organization and serve as a strategic business partner by providing quality advice, coaching and guidance to the management team in all areas of Human Resources. I served as Presiding Officer of the Internal Complaints Committee for Prevention of Sexual Harassment and as a Certified Internal Auditor for the organization. *Value Added* ✔Created and rolled out all policies for the Organization, People Practices, developed and managed processes for HR Operations, HR Strategy, Talent Acquisition, Onboarding, Employee Relations, Global Mobility, Entitlements, Personnel, C&B, Learning & Development, and Statutory Compliance; conducting Gap Analysis, and incorporating continuous Process improvements and HR automation for key HR processes ✔Leading & managing compensation benchmarking activity and designing the Career Architecture: Levels/Bands, Designations, Job Families, Competency Mapping, Succession Planning, and Promotion Guidelines ✔ HR Strategy, HR Operations, HR Automation, HR Analytics, and market trends for Compensation and Benefits across the country ✔ Employee Relations, Employee Engagement Survey, and Employee Engagement ✔ Delivered training programs on Induction, E-Mail Etiquettes, Prevention of Sexual Harassment, Recruitment Training Programs and Performance Management ✔Achieved 100% HR process compliance across 2 locations by conducting monthly internal audits ✔Directed HR teams through SOX compliance initiatives (ISO 27001, ISO 9001, PCI DSS and SSAE 16, CMMi Level 3), external audits, internal audits, preventative actions, and reporting for the organization. Show less

    • Manager - Human Resources
      • Mar 2011 - Feb 2013

      In this role, I drove all E2E recruitment & onboarding functions, HR Compliance, Vendor Management, and Employee Relations for all Netsol’s offices across the country and in addition to direct reports, managed an18-member Recruitment Process Outsourcing (RPO) team, and ensured on-time delivery for all open demands organization-wide. Collaborated with Delivery, PMO, Finance, and Procurement to oversee daily operations. *Value Added* ✔Created strategy for minimizing recruitment costs… Show more In this role, I drove all E2E recruitment & onboarding functions, HR Compliance, Vendor Management, and Employee Relations for all Netsol’s offices across the country and in addition to direct reports, managed an18-member Recruitment Process Outsourcing (RPO) team, and ensured on-time delivery for all open demands organization-wide. Collaborated with Delivery, PMO, Finance, and Procurement to oversee daily operations. *Value Added* ✔Created strategy for minimizing recruitment costs through an effective mix of channel partner incentives, recruitment staffing, and contractual staffing ✔Designed and facilitated the program “Hiring the Right people – BBSI” for all Hiring Managers across Netsol and Onboarding for new hires. ✔Led project on Recruitment Cycle TAT reduction by conducting aging analysis on complete recruitment cycle ✔Introduced a new internal job portal to promote and encourage employee referrals ✔Reengineered HR processes, designed data tracking systems, and managed audits and compliance for HR Functions ✔Built processes for effective vendor management and managed external vendors. Show less

    • United States
    • Business Consulting and Services
    • 700 & Above Employee
    • Manager - Human Resources
      • Nov 2002 - Mar 2011

      Here I advanced rapidly into a Management role through 4 promotions in 8 years; charged with driving end-to-end recruitment lifecycle and sourcing the best talent from diverse sources. I managed employee referral program, onboarding & orientation, Employee Relations, Learning & Development, SAS audit, technology purchasing, vendor evaluations, and senior leadership recruitment reporting. I recruited experienced candidates, screened for performance, tested competencies, and conducted targeted… Show more Here I advanced rapidly into a Management role through 4 promotions in 8 years; charged with driving end-to-end recruitment lifecycle and sourcing the best talent from diverse sources. I managed employee referral program, onboarding & orientation, Employee Relations, Learning & Development, SAS audit, technology purchasing, vendor evaluations, and senior leadership recruitment reporting. I recruited experienced candidates, screened for performance, tested competencies, and conducted targeted interviews; negotiated salaries, drafted offer letters, and managed pre- and post-offer documentation. *Value Added* ✔Recognized with Bronze Award in 2010 for meeting delivery without fail, Bronze Award in 2008 for streamlining hiring process for GE Industrial and meeting niche business requirements, and Gold Award in 2008 ✔Realized 100% fill rate throughout tenure by developing customized sourcing strategies that considered cost of hire, delivery TAT, revenue leakage, candidate profile, and resources ✔Ushered RPO initiative for lateral hiring for all functions nation-wide - Analytics, IT, and other Businesses and managed vendor relationship ✔Secured 100% compliance on SAS 70 audit by establishing recruitment SOPs in alignment with company policies. Show less

Education

  • Bharathidasan University
    Master of Arts (M.A.), Personnel Management & Industrial Relations
    2000 - 2002
  • Holy Cross College
    Bachelor of Arts (B.A.), English Literature
    1997 - 2000

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