Experience

Harding

• United Kingdom
• Retail
• 400 - 500 Employee

• Data Manager

  • Dec 2022 - Present



London Borough of Lambeth

• United Kingdom
• Government Administration
• 700 & Above Employee

• Corporate Performance Manager

  • Apr 2022 - Sep 2022

  Collaborate with service directorates, leaders and members to define Key Performance Indicators (KPIs) and outcomes which align with corporate priorities. Coach and advise service directorates on good practice. Have an in-depth understanding of the factors that drive, impact or affect performance in Lambeth and the wider London and national context. Proactively build relationships and be able to work flexibility with a range of stakeholders across the council and externally. Ensure awareness across the business of the service and level of support on offer from the team. Manage and develop the functionality of the corporate performance management system and supporting processes. Embed the use of the system across the organisation. Develop the corporate performance framework, engaging with Strategy & Communications to define corporate outcomes and priorities. Develop and oversee regular corporate reporting to support governance structures, and for senior leader and member decision making. Capture feedback and improve reporting products to present information in a meaningful way. Develop innovative corporate performance dashboards which provide senior leadership andMembers live access to performance information on key priorities. Lead in corporate reporting that reflects progress against corporate priorities and delivering on outcomes for residents. Lead and present regular and ad hoc data analysis to identify trends and patterns to inform decision making. Utilise benchmarking data to assist with the appraisal of operational performance. Identify opportunities for corporate and service improvement based on underperforming KPIs and establish Cross-Directorate Task and Finish Groups. Lead, facilitate and support the running of these groups and prepare reports on progress. Proactively engage with leaders and members outside the reporting cycle to ensure they are aware of current trend Show less



Charity org

• London, England, United Kingdom

• Data Manager

  • Oct 2021 - Mar 2022

  1. Build a robust data strategy complementing our current digital and transformation projects. 2. Management of all data and databases ensuring data management best practices. 3. Ensure the quality, accuracy and effectiveness of data 4. Create and implement efficient and secure procedures for data handling and analysis 5. Working with the Senior Leadership Team to develop individual team data strategies 6. Providing support and guidance to teams relating to optimal data governance for new and existing projects 7. Liaise and coordinate with the Data Protection Officer to ensure ongoing compliance across processors and processing (GDPR) and Provide advice regarding Data Protection Impact Assessments (DPIAs) & DSAR’s 9. Create and maintain policies and procedures relating to a strong and robust data management framework 10. Ensure that data risks and breaches are identified and mitigated against at organisational level and train staff 11. Oversee the provision of excellent data analytics and insights which assist leadership and staff stakeholders in managing the charity 12. Lead on cross-organisational digital development, acting as a central source of expertise on the creation and delivery of digital products. 13. Promote a data and digital function culture across Organisation which is professional, supportive and service driven. 14. Empowering the business to understand, analyse and present its own data in a relevant manner by working with the applications and technical support teams for information-related technologies 15. Developing and maintaining effective relationships across the organisation with key executive stakeholders and be sought after for collaboration in areas of expertise Other data and digital related projects and supporting the Director of Finance and Operations as required. Accountable for performing quality assurance on all Data Governance Analysts products including reviewing data models and impact of interdependencies between projects. Show less



Newham Council

• Business Consulting and Services
• 200 - 300 Employee

• Principal Data Hub Manager

  • Mar 2019 - Jul 2021

  Responsible for Leading the data hub team to deliver innovative predictive analysis and automated reporting across the breadth of council activity.  Responsible for leading the development of a program of data projects across the breadth of the council engaging Directors and heads of service to maximize value and help the council to deliver savings.  Responsible for driving improvement across the range of data hub activities as a stable, well-documented platform to support council modernization and strategic decision making.  Responsible for using program management methodologies to manage the full lifecycle data projects across the data hub function to time and budget.  Responsible for delivering business intelligence and data analysis projects that enable the Council to improve commissioning and decision-making, support operational service management, and realize financial savings.  Responsible for managing the team of report developers, data scientist and analysts and matrix manage ICT technical experts to develop cutting-edge predictive and descriptive data models and self-service data reporting.  Responsible for Actively managing relationships with key stakeholders ensuring that the Data Hub function meets their needs, including educating managers on the value of business intelligence.  Responsible for Developing appropriate BI solution architecture in order to roll out self- service data analytics across the organization.  Responsible for developing our approach to data governance, including working with the Council’s Information Governance team to ensure that the team’s activity complies with the Data Protection Act and other relevant legislation.  Responsible for Improving the data quality for systems working closely with services and commissioning to improve the quality of data entered. Show less



Southwark Council

• United Kingdom
• Government Administration
• 700 & Above Employee

• Business Analyst

  • Jun 2014 - Mar 2019

  • Responsible for the management, control and the monitor of multiple projects in Commissioning department. the development of commissioning documents and programs to improve services and outcomes for the clients in Southwark in various projects• Responsible for the provision of timely, accurate analysis and interpretation of qualitative and quantitative market intelligence that enables the Council to ensure that commissioning decisions result in improved outcomes for residents, secure value for money and contribute to the development of a sustainable, high quality and diverse local market.• Responsible for the development of key mechanism for the collation and analysis of data from multiple sources used for market development, sustainability of the market, commissioning intelligence for key decisions making • Responsible for the development of the adults and children’s services market position statement as a Project by the utilization of data from multiple sources that provides information used for the analysis of the supply and demand of the current market in southwark, the finanacial expenditure for services and other benchmarking information.• Responsible for the production of standards Reports on Market Positioning, Market sustainability, Outcomes framework, supported housing, LD Transformation strategy and plan from detailed Research, analyzing and project planning.• Responsible for establishing and maintaining key business intelligence tools, databases, dashboards, systems, and other methods in close collaboration with staff across the division, embedding these within the service’s operating mode.• Responsible for managing the timely flow of business intelligence information of commissioning data and information to users across the department, service managers, Senior Management Teams and Directors • Responsible for the provision of expert analysis, gap analysis and advice to aid the strategic decision making process of commissioning Show less

• Performance and Information Officer

  • Jul 2012 - Jun 2014

  • Responsible for managing Performance, the collation, analysis, monitoring and challenging of out turns and trends from performance management information to enable emerging issues to be brought to the attention of colleagues and advise service managers of implications to enable action to be taken to improve service delivery• Responsible for Report writing using Business objects to extract data from large complex databases for information and planning purposes and the design and build of key reorts for the SALT and Finance Returns and previous RAP and ASCCAR Returns• for the analysis of performance management information, developing and monitoring performance targets and support service areas in using data to drive improvement, contributing proposals for remedial action where required• Responsible for the management of the Councils Performance data , the submission of the Returns for approval and upload on the Government website, improvement process that leads to effective performance in the adult social services• Responsible for the department’s performance and quality initiatives to ensure alignment with the departmental strategy and service plan, to ensure that departmental goals are effectively and efficiently met• Responsible for a continuous data and quality improvement projects in the department.• Responsible for regularly report to senior management on the progress of projects to implement new modules in the system• Liaising with London Councils, Central Government, Local Authorities and other relevant organisations, including regulators, to benchmark’s performance and inform service improvement• Responsible for managing projects for new transformational changes brought up by Government regulations such as the changes required to modify the system for SALT collection and to make the system care act compliant.• Responsible for managing projects on data quality in line with upgrades of the system Show less



London Borough of Bexley

• Government Administration
• 700 & Above Employee

• Data and Research Analyst

  • Apr 2012 - Jun 2012

  • Responsible for carrying out high quality research relating to policy or strategy development, performance or data and present this research clearly and succinctly to enable senior managers to make informed decisions and to improve the Council’s performance and service delivery. • Responsible for analyzing the implications of relevant government policy, legislation or guidance and provide advice to colleagues to ensure these implications inform decision making where appropriate. • Responsible for the analysis of performance management information, developing and monitoring performance targets and support service areas in using data to drive improvement, contributing proposals for remedial action where required. • Responsible for the collation, analysis, monitoring and challenging of out turns and trends from performance management information to enable emerging issues to be brought to the attention of colleagues and advise service managers of implications to enable action to be taken to improve service delivery. • Lasing with London Councils, Central Government, Local Authorities and other relevant organizations, including regulators, to benchmark Baxley’s performance and inform service improvement. • Responsible for producing data that contributes towards the Council meeting its statutory duties, particularly in relation to Equalities and statistical returns. • To provide data and information required for needs assessments to build the Council’s understanding of local needs including the issues affecting minority groups and provide a clear direction of travel for the Council, supported by evidence. • To provide data and information and develop pages to support the development of the Data Observatory and Performance website so that staff, public and partners are better informed about our performance and achievements. Show less



Camden Council NSW Australia

• Australia
• Government Administration
• 200 - 300 Employee

• Data Quality Analyst

  • Nov 2010 - Oct 2011

  • Working in adult social services information and performance team • Applying knowledge and experience of working in a local public sector adult social services setting to manage the development and implementation of a long-term data quality strategy, which is focused on enhancing current systems, defining and prioritizing high-value data quality by partnering with IT and Business Areas such as the ASC team and case managers. • Communicating and building relationships with the various ASC stakeholders and data owners such as case managers of older people, learning disabilities and mental health workers to better understand their business workflow and process and the challenges they face in maintaining good data quality to identify and proffer solutions and good practice and a strategy for maintenance. • Identifying areas of data quality improvement and resolving data quality issues • Requirements gathering and analysis through interviews and meetings to determine user’s requirements, their operations with service users to improve work process. • Developing a Project plan for the improvement of data quality across the department, a pre migration task to resolve the data quality issues on all the requirements specified by stakeholders to achieve the objectives set by the business unit and developing communication plan to and quality assurance plan to monitor and assess the impact of change in the work environment. • Implementing the data quality improvement plan and maintaining quality assurance • Responsible for the setting up monitoring systems to monitor high data quality by reporting processes to track and monitor improvements and quality problems and taking steps to rectify anomalies Show less