Priscilla Kourti
Account Manager - Customer Support Representative at electobox- Claim this Profile
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Bio
Experience
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electobox
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Greece
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IT Services and IT Consulting
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1 - 100 Employee
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Account Manager - Customer Support Representative
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Jul 2022 - Present
Athens, Attiki, Greece -Developing and maintaining trusted advisor relationships with clients and contributing to resolving client queries and issues in a timely and effective manner -Creating a customer specific election plan that aims to the delivery of successful and fair elections -Onboard new clients -Facilitate training meetings with key stakeholders of the organization that is planning its elections and provide step by step instructions on how the platform works
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Greenpeace
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Netherlands
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Non-profit Organizations
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700 & Above Employee
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Tele-Fundraising Coordinator
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Jun 2018 - Mar 2022
Athens, Attiki, Greece Key Responsibilities: •Coordinate in-house call center •Evaluate results and oversee external agency •Hiring and coaching new operators •Design tele-fundrasing programes on CRM Data Base •Evaluate results and provide feedback to Fundraising Director •Oversee and coordinate operators day-to-day tasks •Provide reporting to meet KPI
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Coordinator Of Volunteers
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Feb 2017 - Jan 2018
Athens,Greece Key Responsibilities •Coordinator of local team of volunteers •Plan campaign based street events •Train new volunteers on Greenpeace core values •Run weekly volunteers meetings
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Global Volunteer Leadership Trainer
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Mar 2017 - Oct 2017
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Education
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National and Kapodistrian University of Athens.
Bachelor's degree, political science and public administration