Priscilla Howe
Head of Delivery and Transformation at Neos IT Services- Claim this Profile
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Bio
Isabella Hrum
I have the pleasure of working with Priscilla for several years now, collaborating on several strategic initiatives. Her ability to handle multiple programmes and challenges while never losing sight of the bigger picture is unlike any I’ve seen before. She is the perfect mix of empathy and professionalism and her expertise in Delivery, Strategic Advisory, and Change/Transformation is only matched by her wit, which helps make every interation with her a glowing experience. Priscilla’s ability to utilize a variety of methods & tools, analyze issues from a variety of perspectives and put forth her points, all grounded with a hard dose of common sense and facts, ensures that she has everyone’s attention during meetings and presentations. She is one of my my favourite sparring partners and extremely valuable in sharing opinions and offering new perspectives. Priscilla has a rare gift for immediately grasping complicated contexts and translating them from theory into practice. And as if all of that wasn't enough, she's an awfully nice person and always up for a good laugh :) So a sincere thank you for all your help and support in those last years!
Isabella Hrum
I have the pleasure of working with Priscilla for several years now, collaborating on several strategic initiatives. Her ability to handle multiple programmes and challenges while never losing sight of the bigger picture is unlike any I’ve seen before. She is the perfect mix of empathy and professionalism and her expertise in Delivery, Strategic Advisory, and Change/Transformation is only matched by her wit, which helps make every interation with her a glowing experience. Priscilla’s ability to utilize a variety of methods & tools, analyze issues from a variety of perspectives and put forth her points, all grounded with a hard dose of common sense and facts, ensures that she has everyone’s attention during meetings and presentations. She is one of my my favourite sparring partners and extremely valuable in sharing opinions and offering new perspectives. Priscilla has a rare gift for immediately grasping complicated contexts and translating them from theory into practice. And as if all of that wasn't enough, she's an awfully nice person and always up for a good laugh :) So a sincere thank you for all your help and support in those last years!
Isabella Hrum
I have the pleasure of working with Priscilla for several years now, collaborating on several strategic initiatives. Her ability to handle multiple programmes and challenges while never losing sight of the bigger picture is unlike any I’ve seen before. She is the perfect mix of empathy and professionalism and her expertise in Delivery, Strategic Advisory, and Change/Transformation is only matched by her wit, which helps make every interation with her a glowing experience. Priscilla’s ability to utilize a variety of methods & tools, analyze issues from a variety of perspectives and put forth her points, all grounded with a hard dose of common sense and facts, ensures that she has everyone’s attention during meetings and presentations. She is one of my my favourite sparring partners and extremely valuable in sharing opinions and offering new perspectives. Priscilla has a rare gift for immediately grasping complicated contexts and translating them from theory into practice. And as if all of that wasn't enough, she's an awfully nice person and always up for a good laugh :) So a sincere thank you for all your help and support in those last years!
Isabella Hrum
I have the pleasure of working with Priscilla for several years now, collaborating on several strategic initiatives. Her ability to handle multiple programmes and challenges while never losing sight of the bigger picture is unlike any I’ve seen before. She is the perfect mix of empathy and professionalism and her expertise in Delivery, Strategic Advisory, and Change/Transformation is only matched by her wit, which helps make every interation with her a glowing experience. Priscilla’s ability to utilize a variety of methods & tools, analyze issues from a variety of perspectives and put forth her points, all grounded with a hard dose of common sense and facts, ensures that she has everyone’s attention during meetings and presentations. She is one of my my favourite sparring partners and extremely valuable in sharing opinions and offering new perspectives. Priscilla has a rare gift for immediately grasping complicated contexts and translating them from theory into practice. And as if all of that wasn't enough, she's an awfully nice person and always up for a good laugh :) So a sincere thank you for all your help and support in those last years!
Experience
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Neos IT Services
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Germany
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IT Services and IT Consulting
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1 - 100 Employee
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Head of Delivery and Transformation
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Jun 2014 - Present
Strategic accountabilities: • Multi-Cloud transformation (Azure, OCI, AWS): Responsible for the company wide transformation from an On-Premise Managed Service Provider to a Cloud Managed Service Provider, while shifting revenues reliance from concentrated key customers to a boarder customer base, creating a product company along the way • Enterprise Agility: With the vision of creating customer value by being able to address continuously unique challenges I held full responsibility for the blueprint, facilitated the design and mobilised the Enterprise Agility Programme to introduce a roadmap of changes. This was underpinned by simultaneous strategic top-down and tactical bottom-up initiatives to introduce a new organizational structure, operating model and changes in habit and behaviors. Functional accountabilities: • Build core delivery capabilities; Portfolio Management Office, Project Practice, Demand and Resource Management. • Continue transformation to build new value proposition and value chain for Customer Centre of Excellence, Data Analytics as a Service and Business Process Management as a Service. • Care take existing Service Management function. Show less
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Traveling time
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Travel Break
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Sabbatical
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Jan 2014 - Jun 2014
2 new nephews, 1 house renovation and sale, time spent visiting family in US, Italy and Australia - a great 5 months so far. 2 new nephews, 1 house renovation and sale, time spent visiting family in US, Italy and Australia - a great 5 months so far.
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Colt Technology Services
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United Kingdom
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Telecommunications
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700 & Above Employee
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Demand Manager
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Jul 2012 - Dec 2013
Managed daily operations of the Demand Management function which leads investment governance and facilitates investment decisions (<€5m). Integrated Demand and Resource Management into a single function and transitioned operations offshore.
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Project Portfolio Manager
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Jan 2011 - Jul 2012
Oversaw the delivery of 25+ critical product and technology projects. A forecasted value of €154m of incremental revenue over 3 years and revenue protection of €139m. Individual project budgets of €500k to €8m
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Programme Manager, Platform Introduction and Upgrades
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Jan 2007 - Dec 2010
Delivered Vendor selection, testing and build of various telecoms platforms and platform upgrades. In parallel delivered technical and operational readiness to support the introduction of new products and services.
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Project Manager, New Product Development and Technology Introductions
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Oct 2005 - Dec 2006
Project recovery and progression. Assigned to apply project structure and governance to in-life projects, before delivering or passing to a new project manager.
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Cable & Wireless Communications
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United States
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Telecommunications
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700 & Above Employee
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Project Manager, Transformation
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May 2000 - Apr 2005
Projects delivered or recovered include; - Post American Rationalisation Fixes - Continental European Business Rationalisation - Asset Utilisation - Local Access Programme - European/Global Product Development Projects delivered or recovered include; - Post American Rationalisation Fixes - Continental European Business Rationalisation - Asset Utilisation - Local Access Programme - European/Global Product Development
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