Experience

NURSES Etc STAFFING

• United States
• Staffing and Recruiting
• 100 - 200 Employee

• CREDENTIALS COORDINATOR/RECRUITER/STAFFING COORDINATOR/ACCOUNT MANAGER

  • 2014 - Present

  Developed and implement strategic initiatives for recruiting diverse talent in a multi-site organization. Develop strong relationships and partner with hiring manager, business leaders and HR. Regular follow up with the respective hiring managers and candidates to ensure timeliness of recruitment process. Review and evaluate applicant qualifications or eligibility for specified licensing, according to established guidelines and designated licensing codes. Acquire all required documents for new employees. Prepare and administer competency tests. Maintain over 200+ files according to JHCAO standards for office. •Knowledge of all aspects of credential/re-credentialing. •Process credentialing/re-credentialing provider and facility applications to include: initial check in to ensure all required documents are included, data entry of applications, primary source verification, review for completeness prior to submission to monthly Credentialing committee, follow up on committee recommendations, all meeting organizational requirements. •Prepare and send out re-credentialing applications in a timely manner to meet time sensitive requirements. Track progress keeping within the required timeliness and communication to provider offices of deadlines. •Send, request and track information to and from various health plans for provider credentialing effective dates, reporting progress to Director of Credentialing always meeting departmental requirements. •Participate in annual review of organizational credentialing policies to ensure meeting NCQA guidelines and health plan credentialing guidelines. •Participate in annual delegated credentialing audits by health plans. •Work to help maintain a highly functioning credentialing department, characterized by teamwork, cooperation, efficiency, innovation and excellence. Show less



Cross Country Medical Staffing Network

• Staffing and Recruiting
• 700 & Above Employee

• Staffing Coordinator/Account Manager

  • 2013 - 2014

  Responsible for staffing employees on temporary assignments and providing clients with superior customer service to satisfy their temporary staffing needs. Screening/Interviewing - Pre-screen and pre-qualify of new applicants - Build applicant profiles Managing Nurse Database - Recruit to manage database of candidates seeking assignments - Communicate with candidates on frequent and regular basis - Offer new assignments via phone and email - Manage candidate profiles and credential information Nurse Relations - Maintain relationships with Nurses - Handle payroll issues - Offer guidance on company related information Client Relations - Work collaboratively with all Branches and Departments, as needed - Communicate with clients, providing superior customer service, related to satisfying their staffing needs Show less



Methodist Healthcare System

• United States
• Hospitals and Health Care
• 700 & Above Employee

• Document Imaging Tech/Staff Coordinator/Unit Clerk

  • 2009 - 2013

  Provide technical assistance and supportive patient care to meet the needs of individual patients throughout assigned areas to provide exceptional patient care in an environment where quality, respect, caring and compassion. Demonstrates behavior consistent with the Code of Conduct values of the HCA system. Be responsible for the provision of administrative support to the department. Report to the Nurse Manager or designated deputy. Admissions and Communication Keep open communication with the nurse in charge on a daily basis. Form positive relationships with admitting consultants. Liaise with community healthcare/support in a professional manner and communicate outcomes to nurse in charge. Organised inpatient consults with other consultants. Follow up with staff on pending examinations for patients. Direct multidisciplinary teams or relatives to patient’s rooms. Form a professional relationship with the multidisciplinary team. Reception Duties Receive and process telephone inquiries to the relevant staff. Make outgoing calls as required. Receive visiting staff and visitors to the unit and help process their inquiries. Assist nurses and doctors by telephoning relevant people. Co-ordinate patient bookings. Ensure the smooth transport of medical records and filing. Organised outpatient appointment for patients being discharged. Cover breaks on ground floor main reception when requested. Collect post from main reception daily. Show less



Neurological Associates of San Antonio

• San Antonio, Texas Area

• Surgery Scheduler

  • 2008 - 2009

  Promptly answers all incoming calls. Obtains all required information. Schedules the case for the appropriate date and time in the scheduling system. Informs OR team Leader, Materials Manager or Director when the surgeon has specific requests and/or needs. Obtains scheduling and pre-admission information from surgeon’s office, transferring all pertinent medical information to clinical staff via scheduling form. Transfers demographics and all medical reports from the surgeon’s office to the Patient Representative. Acts as liaison with the transcriptions and medical coder, assuring reports have been received on all cases performed and operative reports are coded. Receives all medical charts from clinical staff and enter case history information in the scheduling system. Performs other administrative duties as assigned. Well organized and able to set priorities. Have strong knowledge and experience in computer functions. Show less



HCA Central/West Texas

• United States
• Hospitals and Health Care
• 1 - 100 Employee

• Unit Secretary

  • 2007 - 2007

  Provide technical assistance and supportive patient care to meet the needs of individual patients throughout assigned areas to provide exceptional patient care in an environment where quality, respect, caring and compassion. Demonstrates behavior consistent with the Code of Conduct values of the HCA system. Be responsible for the provision of administrative support to the department. Report to the Nurse Manager or designated deputy. Admissions and Communication Keep open communication with the nurse in charge on a daily basis. Form positive relationships with admitting consultants. Liaise with community healthcare/support in a professional manner and communicate outcomes to nurse in charge. Organised inpatient consults with other consultants. Follow up with staff on pending examinations for patients. Direct multidisciplinary teams or relatives to patient’s rooms. Form a professional relationship with the multidisciplinary team. Reception Duties Receive and process telephone inquiries to the relevant staff. Make outgoing calls as required. Receive visiting staff and visitors to the unit and help process their inquiries. Assist nurses and doctors by telephoning relevant people. Co-ordinate patient bookings. Ensure the smooth transport of medical records and filing. Organised outpatient appointment for patients being discharged. Cover breaks on ground floor main reception when requested. Collect post from main reception daily. Show less



CVS Health

• United States
• Hospitals and Health Care
• 700 & Above Employee

• CCR

  • 2006 - 2007

  Professionally handles a high volume of complex inbound calls and may also include correspondence to include emails, faxes or written letters. To ensure questions and issues are resolved both promptly and accurately and in a manner that participants are able to understand while thoroughly and efficiently gathering information, assessing and fulfilling the caller’s needs, and providing education along the way. Effectively handle complaints while consistently demonstrating behavior that contribute to Care’s achievement of service level goals. Work collaboratively with internal and external business partners to provide solutions by taking responsibility for following through and bringing outstanding issues to closure on the initial contact with the participant Show less