Key account manager

• May 2022 - Present

Digital marketing strategist

• Aug 2021 - Feb 2022

Chargée de marketing digital

• Jan 2021 - Jul 2021

- Gestion d'un portefeuille clients - Définition de stratégies marketing digital - Community management: animation et modération de communautés sur les réseaux sociaux - Création de contenu pour les réseaux sociaux et sites internet - Copywriting - Optimisation du référencement naturel (SEO) - Création de campagnes publicitaires digitales (emailing et social ads) - Analyse de l'audience, des KPIs et reporting - Veille concurrentielle - Recherche de collaborateurs. - Gestion d'un portefeuille clients - Définition de stratégies marketing digital - Community management: animation et modération de communautés sur les réseaux sociaux - Création de contenu pour les réseaux sociaux et sites internet - Copywriting - Optimisation du référencement naturel (SEO) - Création de campagnes publicitaires digitales (emailing et social ads) - Analyse de l'audience, des KPIs et reporting - Veille concurrentielle - Recherche de collaborateurs.

Department Manager

• Oct 2018 - Jan 2021

En 2018, l'enseigne lançait à Londres son premier concept store qui allié nouvelles technologies (bornes libre service, étiquettes RFID), ambiance chaleureuse et service client plus personnalisé.En tant que responsable de département, j'ai participé à la réalisation de ce projet. Missions:- Former mon équipe aux nouveaux outils de technologie- En charge de l’accompagnement, du développement et de l’évaluation de mon équipe- Assurer au quotidien l’accroissement du chiffre d’affaires - Organiser mon département et planifier mon équipe selon les nécessités et les opportunités commerciales.Résultats: - chiffre d’affaires en hausse 📈- réduction du turnover 🤩- satisfaction clients 🥰 Show less

Conseillère de vente

• Oct 2016 - Oct 2018

Fournir un excellent service client pour maximiser les ventes et s'assurer de la bonne tenue du magasin.

Barista

• Apr 2015 - Sep 2016

Business Development Intern

• Dec 2014 - Feb 2015

Rhoots Couture is a french company which in addition to sale clothes under its own brand (Rhoots), offers an alteration and creation service. My duties: - Market analysis - Creation of a new database with all ready-to-wear fashion stores and dry cleaners in the area, which might be interested in the service - Prospected for new customers Rhoots Couture is a french company which in addition to sale clothes under its own brand (Rhoots), offers an alteration and creation service. My duties: - Market analysis - Creation of a new database with all ready-to-wear fashion stores and dry cleaners in the area, which might be interested in the service - Prospected for new customers

Sales and Marketing intern

• Jul 2014 - Nov 2014

I helped developan American cosmetics brand in Europe (Benelux and France) Duties: - Market analysis and competitor monitoring - Created a marketing strategy - Prospected for new collaborators - Identified online collaborators (bloggers, webzines’ writers) who could promote our products on social media - Organized events to promote the brand - Community management (Facebook, Twitter, Instagram and blog): created contents and managed communities - Negotiated with distributors - Ordering and stock management - Designed a new packaging for the product - Customer service management Show less

Assistant Event Manager (fashion event) (volunteer)

• Sep 2013 - May 2014

My duties: - Management of models application for the casting - Welcomed journalists and VIP during the event- Informed and orientated guests

Assistant Community Manager (volunteer)

• Sep 2013 - May 2014

I was helping the community manager in different tasks. Duties:- Got in touch with fashion and beauty webzines’ writers and bloggers- Arranging collaborations with webzines’ writers and bloggers- Welcomed journalists and VIP during the event