Priscilla Châtelain

Customer Service Officer at Keytrade Bank
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Contact Information
us****@****om
(386) 825-5501
Location
Brussels, Brussels Region, Belgium, BE

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Experience

  • Keytrade Bank
    • Customer Service Officer

  • Keytrade Bank
    • Belgium
    • Banking
    • 100 - 200 Employee
    • Scrummaster Credits Team
      • Feb 2022 - Present

    • Credit Officer
      • Jan 2018 - Present

      Credit reviews and decision on Credit Cards, Credit Lines and Margin accounts.• Customer support by mail and phone.• Account reconciliations.• Maintaining administration duties related to account management and correspondence.• Monitoring incidents, initiating incident reports and reporting them to the Operational Risk Dept.* Training new colleagues

    • Dossier beheerder hypothecaire kredieten
      • Jan 2018 - Present

      • Collecting data and preparing mortgage applications.* Screening mortgage requests when they enter and discussing with the customer what the options are.* Customer support by mail and phone

Education

  • Vrije Universiteit Brussel
    Bachelorgraad, Toegepaste taalwetenschap / Toegepaste taalkunde
    2012 - 2016

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